Major FPS/Lag Problems

Posts: 13
Greetings,

After upgrading to HOTS my FPS has severely dropped to the point where it is unplayable. I understand this is a case for many. However my hardware specs are up to par, have done a clean re-install of SC2, updated my drivers, checked for patching and resource stalling issues to no avail.

I check this forum frequently for a fix. I used to play this game on extreme settings with 60fps, but now I get 5fps on LOW settings. This is my favorite game and wish I could play it again. Attached is my dxdiag. Blizzard please advise.

Regards,

Nikelaren

___________________________________________________________________________

------------------
System Information
------------------
Time of this report: 4/3/2013, 00:25:24
Machine name: ADROIT
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR4
BIOS: InsydeH2O Version 03.72.02A02
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16354MB RAM
Page File: 4807MB used, 27899MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7970M
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6800)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6800&SUBSYS_057B1028&REV_00
Display Memory: 1746 MB
Dedicated Memory: 2017 MB
Shared Memory: 3825 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM08FE
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02DA
Native Mode: 1920 x 1080(p) (60.019Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.934.2.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/7/2012 17:45:36, 933888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B40-11CF-C277-7125BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6800
SubSys ID: 0x057B1028
Revision ID: 0x0000
Driver Strong Name: oem79.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R576B:8.934.2.0:pci\ven_1002&dev_6800&subsys_057b1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Sound Blaster Recon3Di)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/27/2012 22:58:10, 1052760 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output (Sound Blaster Recon3Di)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_1028057B&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/27/2012 22:58:10, 1052760 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (HDMI) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 23:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone Array (Sound Blaster Recon3Di)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
Date and Size: 3/27/2012 22:58:10, 1052760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: What U Hear (Sound Blaster Recon3Di)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
Date and Size: 3/27/2012 22:58:10, 1052760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: HDMI In (Sound Blaster Recon3Di)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
Date and Size: 3/27/2012 22:58:10, 1052760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Device Name: G500
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC068
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 6/27/2012 03:27:19, 343040 bytes
| Driver: usbd.sys, 6/27/2012 03:27:19, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 6/27/2012 03:27:19, 343040 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x187C, 0x0520
| | | Location: Port_#0002.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | Driver: hidusb.sys, 11/20/2010 23:23:47, 30208 bytes
| | | Driver: hidclass.sys, 11/20/2010 23:23:47, 76800 bytes
| | | Driver: hidparse.sys, 7/13/2009 20:06:17, 32896 bytes
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x187C, 0x0520
| | | | Matching Device ID: hid_device

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *dll057b
| Upper Filters: SynTP
| Service: i8042prt
|
+ Logitech HID-compliant G Laser Mouse
| Vendor/Product ID: 0x046D, 0xC068
| Matching Device ID: hid\vid_046d&pid_c068&mi_00
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
| Driver: LHidFilt.Sys, 6/17/2009 09:54:22, 55312 bytes
| Driver: LMouFilt.Sys, 6/17/2009 09:54:30, 57872 bytes
| Driver: KHALMNPR.Exe, 6/17/2009 09:53:28, 130576 bytes
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
| Driver: WdfCoInstaller01005.dll, 11/2/2006 09:04:56, 1919968 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 23:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 446.7 GB
Total Space: 944.4 GB
File System: NTFS
Model: M17XR4_RAID0

Drive: D:
Model: PLDS DVD+-RW DL-8A4SH
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

Drive: E:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_057B1028&REV_04\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 343040 bytes

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_057B1028&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: AMD Radeon HD 7970M
Device ID: PCI\VEN_1002&DEV_6800&SUBSYS_057B1028&REV_00\4&13F92896&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1223 (English), 3/7/2012 17:58:14, 10735104 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0023 (English), 3/7/2012 16:39:44, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6248 (English), 3/7/2012 16:41:30, 328192 bytes
Driver: C:\Windows\system32\atiumd64.dll, 7.14.0010.0889 (English), 3/7/2012 16:53:16, 7530496 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0342 (English), 3/7/2012 17:01:48, 4073472 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 3/7/2012 17:40:16, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 11/14/2011 18:47:24, 608507 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/7/2012 16:39:46, 54784 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/7/2012 16:39:46, 54784 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1089 (English), 3/7/2012 16:42:18, 509952 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 3/7/2012 16:57:48, 2146304 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 3/7/2012 17:39:34, 21504 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/7/2012 17:47:26, 159744 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 3/7/2012 17:48:02, 223304 bytes
Driver: C:\Windows\system32\atiumd6v.dll, 7.14.0010.0184 (English), 3/7/2012 17:02:34, 1113088 bytes
Driver: C:\Windows\system32\ativvsva.dat, 3/7/2012 16:57:48, 157152 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 3/7/2012 16:57:48, 204960 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1114 (English), 3/7/2012 17:41:36, 235520 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1114 (English), 3/7/2012 17:42:16, 494592 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2563 (English), 3/7/2012 17:39:58, 423424 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 3/7/2012 17:39:28, 59392 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.4449.24673 (English), 3/7/2012 17:42:28, 466944 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11411 (English), 3/7/2012 17:46:00, 25415680 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1664 (English), 3/7/2012 17:02:44, 13738496 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1664 (English), 3/7/2012 17:03:10, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1664 (English), 3/7/2012 17:02:58, 44544 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 22:06:18, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6248 (English), 3/7/2012 16:40:26, 39936 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6248 (English), 3/7/2012 16:40:40, 42496 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6248 (English), 3/7/2012 16:41:56, 17408 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6248 (English), 3/7/2012 16:41:46, 39936 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 21:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0416 (English), 3/7/2012 17:20:36, 7593984 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 7.14.0010.0889 (English), 3/7/2012 17:02:54, 5933056 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0342 (English), 3/7/2012 16:53:34, 4206592 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/7/2012 16:39:40, 53760 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/7/2012 16:39:40, 53760 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1089 (English), 3/7/2012 16:42:08, 356352 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 3/7/2012 16:52:20, 2148032 bytes
Driver: C:\Windows\SysWOW64\atiumdmv.dll, 7.14.0010.0184 (English), 3/7/2012 17:02:02, 1828864 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 3/7/2012 17:48:02, 223304 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 3/7/2012 16:57:48, 157152 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 3/7/2012 16:57:48, 204960 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2563 (English), 3/7/2012 17:39:50, 360448 bytes
Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 3/7/2012 17:39:38, 278528 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 3/7/2012 17:39:22, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11411 (English), 3/7/2012 17:25:08, 19155456 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0416 (English), 3/7/2012 17:35:58, 6218752 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1664 (English), 3/7/2012 16:58:20, 11483648 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1664 (English), 3/7/2012 17:03:08, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1664 (English), 3/7/2012 17:02:56, 44032 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 22:06:18, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6248 (English), 3/7/2012 16:40:20, 29696 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6248 (English), 3/7/2012 16:40:34, 33280 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6248 (English), 3/7/2012 16:41:38, 33280 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6248 (English), 3/7/2012 16:41:52, 14336 bytes
Driver: C:\Windows\atiogl.xml, 10/10/2011 16:51:12, 36338 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 11:34:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 14:33:08, 332800 bytes
Driver: C:\Windows\system32\amdave64.dll, 1.01.0001.0001 (English), 3/7/2012 16:48:32, 70144 bytes
Driver: C:\Windows\SysWOW64\amdave32.dll, 1.01.0001.0001 (English), 3/7/2012 16:48:28, 71680 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6248 (English), 3/7/2012 16:41:52, 14336 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1114 (English), 3/7/2012 17:45:36, 933888 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1114 (English), 3/7/2012 17:47:12, 778752 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0003.0005 (English), 3/7/2012 16:46:44, 58880 bytes

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_057B1028&REV_04\3&11583659&0&FB
Driver: n/a

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_057B1028&REV_C0\4&4C7664B&0&00E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_057B1028&REV_04\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

Name: Killer Wireless-N 1103 Network Adapter
Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_20011A56&REV_01\4&12614F27&0&00E2
Driver: C:\Windows\system32\DRIVERS\Ak27x64.sys, 9.02.0000.0320 (English), 2/15/2012 15:38:10, 2740328 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:21, 24576 bytes

Name: Intel(R) Mobile Express Chipset SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_057B1028&REV_04\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 11.00.0000.1032 (English), 12/29/2011 00:14:04, 568600 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_057B1028&REV_C4\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&01E3
Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 109056 bytes

Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_057B1028&REV_04\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_057B1028&REV_C4\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_057B1028&REV_01\4&21F8AF87&0&00E3
Driver: C:\Windows\system32\DRIVERS\RtsPStor.sys, 6.01.7601.28094 (English), 1/31/2012 15:38:02, 340584 bytes
Driver: C:\Windows\SysWOW64\RtsPStorIcon.dll, 1.00.0008.0000 (English), 1/31/2012 15:38:02, 9888872 bytes

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_057B1028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_057B1028&REV_C4\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_057B1028&REV_04\3&11583659&0&A0
Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0003.0214 (English), 1/27/2012 03:39:34, 787736 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_057B1028&REV_00\4&13F92896&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_057B1028&REV_04\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 6/27/2012 03:27:19, 343040 bytes

Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_057B1028&REV_09\3&11583659&0&00
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Wyse VideoBoost Filter,0x00000000,2,1,PocketCloudStreamingFilter.dll,2.05.0013.0000
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone Array (Sound Blaster,0x00200000,0,0,qcap.dll,6.06.7601.17514
HDMI In (Sound Blaster Recon3Di,0x00200000,0,0,qcap.dll,6.06.7601.17514
What U Hear (Sound Blaster Reco,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Malcolm DigitalInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm DMicWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm WUHInWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm DigitalOutWave,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Malcolm Lineout/Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,3,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Sound Blaster Recon3D,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (HDMI) (2- High D,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Output (Sound Blaster R,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (HDMI) (2- High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Output (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Sound Blaster Recon3Di),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Reply Quote
Posts: 13
Could a blizzard representative or any person please advise me on this issue?

Thank you
Reply Quote
Posts: 24
Check this 10 pages thread. No answer. I doubt some blue will answer you.

http://us.battle.net/sc2/en/forum/topic/8197581213?page=10#189
Reply Quote
Posts: 9
bump
Reply Quote
Posts: 764
Did you check my solution? Ive answerd most these problems.
Reply Quote
Posts: 13
Extremely disappointed in the lack of response from a Blizzard employee. Over 24 hours and no response. I posted this in technical response for some assistance. I did not even get an acknowledgement that I had a problem or any offer for help. Extremely frustrated at the customer service. If I call Bell or Rogers I get at least a representative will respond and offer assistance. Why is it not being done here?

To FlutterShy:
Thanks for your response and yes I have to the best of my extent. I have an AMD card, so couldn't do the nVidia stuff. All this effort no avail
Reply Quote
Posts: 39
Extremely disappointed in the lack of response from a Blizzard employee. Over 24 hours and no response. I posted this in technical response for some assistance. I did not even get an acknowledgement that I had a problem or any offer for help. Extremely frustrated at the customer service. If I call Bell or Rogers I get at least a representative will respond and offer assistance. Why is it not being done here?

To FlutterShy:
Thanks for your response and yes I have to the best of my extent. I have an AMD card, so couldn't do the nVidia stuff. All this effort no avail


LoL Blizzard doesn't even respond to that 12 pages thread. You think they will respond to yours?
Reply Quote
Posts: 764


To FlutterShy:
Thanks for your response and yes I have to the best of my extent. I have an AMD card, so couldn't do the nVidia stuff. All this effort no avail


Sorry To Hear That. Did You try Updating There Drivers With Driver Genius AND or through the Device manager? (amd)

And all the other program suggestions are still useful.

If they didnt work for you, Again sorry to hear that
Reply Quote
Posts: 10
hey man post in this thread http://us.battle.net/sc2/en/forum/topic/8197581213

Over 24 hours and no response.


lots of us are having this same problem, i used to be able to run Hots on ultra a week ago and now i cant play on everything low and, no blue yet( which is extreamly frustrating) but i think if we collaborate into one thread it might get more attention
Reply Quote

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