Common Problems
- The request has timed out.
- There was an error switching heroes.
These errors can be caused by temporary server issues in a specific region. You may be able to switch to another region to play while we work on the servers in your original region.
Follow the steps below to resolve the issue.
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Reset your network devices to make sure your router hasn't become flooded with data.
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If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
Tried everything here?
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.
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