Battle.net Account Verification Form

Keywords: terms of use, tou, Terms of use form, account recovery, identity, identity verification, account, verification, lock, locked

This form is used to recover or change information on a Battle.net account. Please do not submit this form until asked to do so by a Blizzard Entertainment Customer Support Representative.

Note: Before submitting this form, ensure that you have access to the account’s registered email address. If the registered address has been changed without your authorization, please contact Customer Support via phone for assistance.

Instructions

  1. Print this form and complete the entries accurately and clearly in blue or black ink.
  2. Attach all requested documents. See the attachment guidelines below.
  3. Sign the form by hand. Digital signatures will not be accepted.
  4. Submit the scanned form via a Battle.net Support Site ticket.
  5. Include the Battle.net account name and details of the service you would like performed in the description field.
ID Submission Instructions

Clearly scan or photograph the registered player's government-issued identification. The identification must be valid. We do not accept expired identification.

Attachment Guidelines

You may attach up to four files to a Battle.net Support Site ticket. Attachments must:

  • Be under 5MB
  • Be BMP, JPG, GIF, TXT, SPX, or TGA format

Files with other formats or files that are too large may be filtered or deleted without response.


Section A: Battle.net Account Email Address

Enter the email address of the Battle.net account. If this form is to request the transfer of a World of Warcraft or Diablo III account to a different Battle.net account, enter the email address of the destination account on the following line.

Battle.net Account Email: _______________________________________________________

Destination Account Email: ______________________________________________________

Section B: Battle.net Account Contact Information

Enter the current contact information for the Battle.net account.
First Name:
 
Zip Code:
 
Last Name:
 
Country:
 
Address:
 
Phone:
 
Email:
 
City:
 
New Parental
Control Email*:
State/Province:
 
* Only needed when
setting up parental controls.

Section C: Battle.net Account Holder's Identification

Circle the type of attached government-issued photo identification.
Driver's License Military ID State ID Government Employee ID Passport
For name change requests, circle the additional identification attached.
Birth/Adoption Certificate Marriage License Death Certificate
Decree of Divorce Name Change Certificate  
Additional Information:



 

Section D: Requested Services

Please circle the applicable services needed for the account:
 
Account Recovery Secret Question Retrieval Move World of Warcraft Account
 
Power of Attorney Verification
 
Deactivate Authenticator Update Parental Control Email
 
Activate Parental Controls Update Account Holder's Name Password Reset
 
Paid Character Transfer Dispute Removal of Parental Controls

Section E: Account Transfer Requests

The transfer of a game account between individuals may be allowed under exceptional circumstances, such as a transfer from a parent or guardian to a child upon their reaching the age of majority. If you wish to initiate an account transfer for such a circumstance, this section is to be completed by the current account holder.

Note: Blizzard reserves the right to refuse any account transfer request.

I, the undersigned, relinquish all control of and rights to use the World of Warcraft/Diablo III account associated with the above Battle.net account, which can be identified as (specify the World of Warcraft account name  if multiple accounts are attached to the Battle.net account) ______________________________________________ to the individual _______________________________________________________.

Registered User's Signature:

____________________________________________________________________________

Date:

Registered User's Name, Printed:

____________________________________________________________________________

Section F: Agreement and Signature

If this form is to request the transfer of a World of Warcraft or Diablo III account to a different Battle.net account, this section is to be filled out by the prospective account holder. If this form is not to request the transfer of a World of Warcraft or Diablo III account to a different Battle.net account, this section is to be filled out by the current account holder.

I, the undersigned, certify that, to the best of my knowledge and belief, all information contained in this form and in the accompanying statements and documents is true, complete, and correct. I acknowledge having read and understood the Terms of Use Agreement and agree to be bound by the terms and conditions of the Terms of Use Agreement.

Registered Account User's (or Guardian’s, if activating Parental Controls) Signature:

___________________________________________________________________________

Date:

Registered Account User's Name, Printed:

____________________________________________________________________________

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