- What is the Faction Change service?
- How do I begin the Faction Change process?
- How much does this service cost?
- Is this service taxed? If so, how can I tell if my purchase will be taxed?
- Can I change multiple characters' factions at once?
- At what level can I change a character's faction?
- Will PvP realm restrictions prevent me from changing a character's faction?
- Will this service allow me to customize a character and select a different name once its faction has been changed?
- When I change factions, can I select any race for the character?
- Does that mean I can use this service to change the character back to its original faction?
- When I change a character back to its original faction, can I select any new race?
- Am I be able to select Cataclysm race/class combinations for a character?
- How often can I change a character's faction?
- What happens after I initiate a Faction Change?
- What will happen to the character's old name?
- What will happen to the character's equipment when I change its faction?
- Will the rest of the inventory (materials, alternate currency, etc) be affected in any way?
- What will happen to the character's mounts when I change its faction?
- What about Goblin and Worgen mounts?
- What will happen to the character's non-combat pets when I change its faction?
- What will happen to the character's achievements when I change its faction?
- What will happen to the character's titles when I change its faction?
- What will happen to the character's reputation levels when I change its faction?
- What will happen to the character's quests when I change its faction?
- Will my raid IDs be reset following a Faction Change?
- What will happen to the character's flight paths when I change its faction?
- What will happen to the character's "Friends" and "Ignore" lists when I change its faction?
- What will happen to the character's Guild and Arena teams?
- What will happen to the character's honor and Arena points?
- What will happen to faction-specific quest hubs like Dragonmaw and Wildhammer?
- What will happen to the character's mail and auctions?
- Is there a gold limit for Faction Changes?
- Where will the character be located after the Faction Change is complete?
- What will happen to the character's Armory profile?
- Will this service share a cooldown with the Character Transfer, Name Change, or Appearance Change services?
- Can I use this service to change race on my existing faction?
- Does this service have a cooldown period?
- Can I purchase a Faction Change for a character that has a pending Name Change or Appearance Change or is in the process of being transferred?
- When will I be charged for the character's Faction Change?
- Is there any way to cancel a Faction Change while the process is pending?
- Is there any way to reverse a Faction Change once it's completed?
What is the Faction Change service?
Our Faction Change service is designed to allow existing characters the opportunity to change their designated faction (from Horde to Alliance or Alliance to Horde).
How do I begin the Faction Change process?
To begin the Faction Change process, please visit the Account Management page, select the Faction Change option, and carefully follow the instructions provided.
How much does this service cost?
Each Faction Change costs $30.00 USD (not including applicable taxes). This covers a single Faction Change for a single character.
Is this service taxed? If so, how can I tell if my purchase will be taxed?
Players in select states in the U.S. may be subject to taxation when using our Faction Change service. This list includes, but is not limited to:
- New Mexico
- Texas
Can I change multiple characters' factions at once?
No. The Faction Change service only allows one change per transaction. If you would like to change multiple characters' factions, you will need to pay for each one separately.
At what level can I change a character's faction?
Characters level 10 and above are eligible for a Faction Change. Death Knights will be unable to change their faction until level 60.
Will PvP realm restrictions prevent me from changing a character's faction?
No. PvP realms no longer possess any faction-based restrictions. You may now play Horde and Alliance characters on any realm you wish.
Will this service allow me to customize a character and select a different name once its faction has been changed?
Yes. Each Faction Change purchase will also provide the target character with an included re-customization and optional name change.
When I change factions, can I select any race for the character?
You may select any race of the new faction provided that it is available for the character's class.
Does that mean I can use this service to change the character back to its original faction?
Absolutely; however, this will require purchasing another Faction Change.
When I change a character back to its original faction, can I select any new race?
Yes. As noted previously, though, you will only be able to select a race that is available to the character's class.
Am I be able to select Cataclysm race/class combinations for a character?
You can race change to any of the current races that are eligible for your class. This includes the new additions of Tauren Paladin, Dwarf Mage, etc. You may not, however, race change to Goblin or Worgen versions without owning the Cataclysm expansion pack.
How often can I change a character's faction?
You may change a character's faction every 3 days.
What happens after I initiate a Faction Change?
Once your payment has processed and after you have remained logged out of the game for at least 30 minutes, you will see a new button to the left of the character's name upon next login. Clicking on this button will allow you to select the character's new faction and race, as well as customize the character's look and name. These steps will greatly resemble the character creation process.
To complete the Faction Change, press the button labeled "Click to change your character's faction" and confirm your selections. If you do not wish to change the character's faction immediately, you may do so at a later time.
What will happen to the character's old name?
If you opt to change the character's name, the name will be locked from use on the realm for 90 days. You are not required to change the character's name, though; this is simply an option we provide included with the Faction Change.
What will happen to the character's equipment when I change its faction?
Equipment which is not considered faction-specific will remain unchanged by this process. Faction-specific equipment, however, will be automatically exchanged for a cross-faction equivalent.
Will the rest of the inventory (materials, alternate currency, etc) be affected in any way?
As with equipment, items which are not considered faction-specific will remain unchanged by this process. Faction-specific items will be exchanged for a cross-faction equivalent.
What will happen to the character's mounts when I change its faction?
Mounts which are not considered faction-specific will remain unchanged by this process. Faction-specific mounts will be exchanged for a cross-faction equivalent.
What about Goblin and Worgen mounts?
When faction changing to a Goblin, you will always have one or two of your mounts turned into a Goblin Trike - the standard and Turbo versions. As the Worgen race does not have any mounts, any mounts you have will be from other factions and will follow the standard rules.
What will happen to the character's non-combat pets when I change its faction?
Non-combat pets will not be affected by this process and will be available once the character's faction change completes. This even includes faction-specific non-combat pets. Argent Squires and Argent Gruntlings are the only exception and will be exchanged on a one-for-one basis.
What will happen to the character's achievements when I change its faction?
Achievements which are not considered faction-specific will remain unchanged by this process. Faction-specific achievements will be exchanged for a cross-faction equivalent.
Please note: All achievements relating to the Argent Tournament will be reset. Also, all PVP Achievement progress will be lost, including Tol Barad Veteran.
What will happen to the character's titles when I change its faction?
Titles which are not considered faction-specific will remain unchanged by this process. Faction-specific titles will be exchanged for a cross-faction equivalent.
**Please note: All titles relating to the Argent Tournament will be reset.
What will happen to the character's reputation levels when I change its faction?
Upon changing factions, the reputation level associated with the character's previous race will become the reputation level of the new race. All other racial reputations will be converted according to the following chart:
- Orc (Orgrimmar) ↔ Human (Stormwind)
- Tauren (Thunder Bluff) ↔ Gnome (Gnomeregan Exiles)
- Undead (The Undercity) ↔ Night Elf (Darnassus)
- Troll (Sen'jin) ↔ Dwarf (Ironforge)
- Blood Elf (Silvermoon) ↔ Draenei (The Exodar)
- Goblin (Bilgewater Cartel) ↔ Worgen (Gilneas)
Additional faction-specific reputations will be converted into their cross-faction equivalents (if a cross-faction equivalent exists).
Faction neutral reputations will not be affected by this process, and faction-specific reputations which do not possess an equivalent will be lost.
Please note that Sunreavers and Silver Covenant reputation levels will also be reset to Neutral.
What will happen to the character's quests when I change its faction?
Quests which are active in the character's log at the time of the Faction Change will be cleared and ALL quest items will be destroyed, including those associated with previously completed quests (ex: Archmage Vargoth's Staff).
With this, completed quests that are considered faction-specific—or are faction-neutral and part of a quest chain—will be removed from the list of completed quests and no longer count towards any running "quests completed" totals. Standalone faction-neutral quests will be unaffected by this process and remain in the character's list of completed quests. Should you ever elect to change back to the character's original faction, the original list of completed quests will be restored.
Will my raid IDs be reset following a Faction Change?
Your pre-existing raid locks will not be removed or reset completely, but your character will be assigned appropriate raid IDs for those bosses you have already defeated earlier in the week.
What will happen to the character's flight paths when I change its faction?
All flight points associated with the character will be reset and you will receive a new list of flight points which are appropriate for the level and new faction.
What will happen to the character's "Friends" and "Ignore" lists when I change its faction?
The character's "Friends" and "Ignore" lists will be reset following a Faction Change.
What will happen to the character's Guild and Arena teams?
Any and all activities regarding a character's Guild and Arena team must be taken care of prior to purchasing a Faction Change. Once a Faction Change has been purchased, the character will be immediately removed from its current Guild and Arena teams. This means that if you log in to play a character after purchasing but before finalizing the Faction Change, the character will have already been removed from its Guild and Arena teams. Arena team ratings will be reset as a result. If the character is a Guild Master or Arena Team Captain, you will not be able to perform a Faction Change.
What will happen to the character's honor and Arena points?
Any honor points, Marks of Honor, and lifetime honorable kills will not be affected by this process. Earned Conquest points will carry over, as well; however, any increased Conquest cap may be lost.
What will happen to faction-specific quest hubs like Dragonmaw and Wildhammer?
These factions and reputations will be converted to their cross-faction equivalent. Note, however, that often these faction-specific questlines to unlock certain zones will be cleared and you may have to re-do them in order to unlock that area.
What will happen to the character's mail and auctions?
Active mail and auction items will prevent a character from Faction Changing, so please be sure to pull all mail from the mailbox and take down any auction items prior to initiating the Faction Change process. These items will be handled as normal inventory.
Is there a gold limit for Faction Changes?
Yes. Characters possessing too much gold for their designated level bracket will not be eligible for a Faction Change. Please use the following table as reference.
- Level 10 to 30: 300 gold
- Level 31 to 50: 1000 gold
- Level 51 to 70: 5000 gold
- Level 71 to 80: 20000 gold
- Level 81+: 50000
Where will the character be located after the Faction Change is complete?
Once the Faction Change is complete, the character will be moved to the capital city of its new race.
What will happen to the character's Armory profile?
Once you have completed the Faction Change process, the character's Armory profile will be updated to reflect any faction, racial, gender, or name changes. Please note that our Armory system is still in beta at this time, so the character's profile may not immediately display the updated information.
Will this service share a cooldown with the Character Transfer, Name Change, or Appearance Change services?
No. The Faction Change service will not share its cooldown with any of these services.
Can I use this service to change race on my existing faction?
No. We now offer a Race Change service for this purpose.
Does this service have a cooldown period?
Yes. The Faction Change service has a 72 hour cooldown. Additionally, the Faction Change service cannot be used for the character that has undergone a Race Change within the same 3 day cooldown period.
Can I purchase a Faction Change for a character that has a pending Name Change or Appearance Change or is in the process of being transferred?
No. Before you may initiate a Faction Change for a character, please complete any pending Name Changes, Appearance Changes, or Transfers. These pending transactions will prevent you from initiating a Faction Change.
When will I be charged for the character's Faction Change?
You will be charged immediately upon pressing the confirmation button on the Faction Change page.
Is there any way to cancel a Faction Change while the process is pending?
Because your payment method will be charged immediately upon confirmation, you will be unable to cancel the process once you have pressed the confirmation button and the Faction Change process is underway.
Is there any way to reverse a Faction Change once it's completed?
No. Once a Faction Change is done, it is permanent. You may, however, purchase another Faction Change to switch back to the original faction once the service cooldown time has elapsed.
Updated: Jan 29, 2012
Article ID: 596
