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  2. New Guild Services Now Available - Updated

New Guild Services Now Available - Updated

by Blizzard Entertainment Oct 27, 2011 3:01 PM PDT
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New Guild Services Now Available - Updated

Update: Guild services are now available on all North American realms.

 

We are in the process of adding new guild services that will make relocating to a new realm, switching factions, or changing your guild name easier than ever before. Relocating your guild to a new realm or faction with this new service will keep your guild structure intact, including the guild leader, guild bank, and guild name (depending on availability). You won't even need to pack. 

Guild members who decide to relocate with their guild may initiate their own paid character transfer. Upon a successful transfer they will automatically be part of the guild when they first log into the new realm. Their guild rank and guild reputation will be intact.

Guild leaders who do not want a change of scenery may also choose to pick a new guild name using another new service.

As a part of the process for adding these new services, we're launching on North American realms first to perform additional testing for stability and functionality. We expect to be able to add additional realm availability to the service, including EU realms, in the coming days and weeks.
 

To learn more, read the FAQ below or visit the paid services page.

 

World of Warcraft Guild Services FAQ

Q. What are the guild services for World of Warcraft?
A. Three guild services are available:  Guild Master Realm Transfer, Guild Master Faction Change, and Guild Name Change. These services can only be initiated by a character who is a Guild Master.

Q. How much do these services cost?
A. When purchased individually, the Guild Master Faction Change costs $40 US, the Guild Master Realm Transfer costs $35 US, and the Guild Name Change costs $20 US. You will receive a $10 discount when purchasing Guild Transfer and Faction Change in the same transaction, for a new total of $65 US. In addition, one Guild Name Change is free with the purchase of either a Guild Master Faction Change or Guild Master Realm Transfer. All sales of guild services are final -- no refunds will be given once a purchase is made.

Q. Do taxes apply to these services?
A. Players in select states in the U.S. may be subject to taxation when using a guild service. This includes but is not limited to:

-New Mexico
-Texas

Q. Aside from being a Guild Master, are there any other requirements for the character that initiates a guild service?
A. The Guild Master must meet the same requirements governing the equivalent character-level service (such as Character Transfer), including being at least level 10 (except for Guild Name Change) on an account in good standing. View the Character Transfer FAQ or Faction Change FAQ for more details.

In addition, the Guild Master's Battle.net account must be protected by a Battle.net Authenticator or a Battle.net Mobile Authenticator that has been active for at least seven days (starting at the time of the first Authenticator-protected login to the game) before a guild service can be initiated. If additional security-related requirements apply to your character, they will be brought to your attention when you initiate a guild service.

Q. Are there any requirements for the guild to be able to undergo a guild service?
A. A guild must be at least level 2 to undergo a Guild Master Realm Transfer or Faction Change. There is no level requirement for a Guild Name Change.

Q. How do the two "Guild Master" services work?
A. When performing a Guild Master Realm Transfer or Guild Master Faction Change, only the Guild Master character transfers realms or switches factions. The Guild Master takes the framework of the guild as well, including the guild vault, level, perks, and achievements.

Q. What happens to my guild members?
A. Your guild members remain in the original guild. The original guild will be reset to level 1 and will not retain its guild bank or any of its achievements, reputation, or progression. You will also select a new Guild Master from the guild roster to replace you after your character leaves. Your guild members will be eligible to follow you to the guild’s new location by performing their own character service (such as a Character Transfer). If they do so, they will automatically rejoin the guild and retain their guild reputation.

Guild members who plan to transfer to the guild’s new location should not quit the original guild – otherwise, they will not regain their guild reputation after transferring to guild’s new location.

Q. What happens to my guild bank, level, and so on?
A. The guild bank, level,  perks, and achievements transfer with the Guild Master character to the new realm and/or faction.

Q. Will individual members’ guild reputation be retained when they rejoin the guild?
A. The Guild Master character will retain his or her reputation after transferring, and guild members who decide to transfer will regain their guild reputation when they rejoin the guild at its new location. However, there are two notable exceptions where this does not occur: if the guild member transfers realms before the Guild Master, or if the guild member quits the guild on the original realm before transferring realms.

Q. Is there anything that doesn’t transfer with the Guild Master?
A. Besides your guild members, the only thing that doesn’t transfer is your guild rank structure. You will have to reassign ranks at the new location.

Q. How will my guild members know when this happens and how to follow me?
A. After a Guild Master service is complete, your guild members will receive an in-game mail with instructions on how to follow you. They will be directed to Battle.net account management to initiate their own character service(s), which will need to be purchased separately. This process will be streamlined, so options such as the destination realm and/or faction will be preconfigured.

Q. Will there be an out-of-game notification of a guild realm transfer or faction change?
A. No, the only notification will be the in-game mail delivered to your guild members.

Q. How long will a player be eligible to follow a Guild Master after a realm transfer or faction change?
A. There is no time limit on following a Guild Master to a new location, as long as the guild member does not leave the current guild before Guild Master Realm Transfer or Faction Change is complete. If a guild member leaves a guild that has moved to a new location, or joins a new guild, the member’s reputation with that guild will be wiped after 30 days.

Q. Are there any requirements for a guild member who wants to follow a Guild Master Realm Transfer or Faction Change?/
A. The guild member must meet the requirements of the character service they are undergoing (Character Transfer or Faction Change), including being at least level 10 and on an account in good standing. For the complete list of requirements, refer to the Character Transfer FAQ or the Faction Change FAQ.

Q. How long does a guild service take?
A. Under normal conditions, a guild service takes one to two hours to complete, but please allow up to several days.

Q. Is there a cooldown period for guild Realm Transfers, Faction Changes, or Name Changes?
A. The cooldown periods for guild Realm Transfers, Faction Changes, and Names Changes are each 30 days. These cooldowns will not overlap with each other. 

Q. What happens if I transfer my guild to a realm where my guild name is taken?
A. If your guild name is taken on the destination realm, you'll be prompted to pick a new name for your guild during the realm transfer process on the Battle.net website.

Q. Can I customize my character and name when doing a faction change?
A. Yes, the same character customization options offered in the Appearance Change service are included in a Guild Master Faction Change.

Q. I'm ready to move my guild! How do I initiate a Guild Master Realm Transfer or Guild Master Faction Change?
A. Before initializing a guild service, make sure you've created a Billing Profile. (Learn how to create one.) Step-by-step instructions on performing a guild service can be found here:

Tags: guild services, guild move, guild name change, guild relocation
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Worcester
Coilfang
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Worcester
12/20/2012
Realm migration clearly isn't helping the low-population servers. People continue to migrate OFF these servers TO higher-population servers. What's wrong with simply merging the low pop realms together? That might make them more appealing to everyone. My guild is currently transferring to a high-population realm just to fill the roster.
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Terezin
Azgalor
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Terezin
3 days, 13 hours ago
@Worcester: My whole guild just up and bailed from a dying server. I clocked 6 people on in all major cities combined at one point.
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Balthazehar
Skullcrusher
Profile
Balthazehar
12/14/2012
Blizzard needs to do something to fix low population servers. I shouldnt have to pay over $250 to move all my characters cause my once Full population server has died.
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Lifeisugly
Khaz Modan
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Lifeisugly
9/16/2012
Do i loose all the gold accumulated (in the bank guild bank account)? I know that a character can't transfer more than 20000g to another server.
Anyone knows about this? thx
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Micela
Smolderthorn
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Micela
9/1/2012
Reading through just this page of comments from the members who are not happy with their GM being ninja and taking everything away from them who leveled the guild up from level 1 to 25, I seriously do not think there is a difference if they moved to another server.

Why?

As GM, they can kick you out of guild anytime. =/

But for those who are unhappy about being exalted and all, yes I do feel for you. Though again, they CAN still kick you anytime =/ It sucks when you trust people who'd failed you...but they are the GM...and they probably have their reasons.

Blizzard can only please that many people. I cannot imagine being on their deciding position.
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Tanyakhan
The Forgotten Coast
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Tanyakhan
8/31/2012
I don't think one should be able to move an active guild to another realm and/or faction unless the displaced toons keep thier rep to apply to a new guild. It would be unfair to the REAL PEOPLE who put in the time and effort to help the guild grow.
The name change should be allowed (in an active guild) only with a percentage of toons agreeing to the new name. After all, it is everyone's guild.
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Flheals
Darrowmere
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Flheals
9/4/2012
@Tanyakhan: it is not everyone's guild, it is simply the GM's guild and no-one else.. when you joined the guild you openly agreed to play by the GM's rules, having lots of members doesn't make it "our guild" its still the GM's guild. Remember This is not a democracy so your rules don't apply.
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National
Moon Guard
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National
7/31/2012
wow $65 at least offer to buy me dinner before bending me over
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Diaspora
Muradin
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Diaspora
7/21/2012
I hate this STUPID STUPID STUPID service! I just had it sprung on me (via guild message of the day) that our guild transfer has started. I have several toons on my current server that I mail back and forth to all the time. And I'm exalted in a level 25 guild. I cannot currently afford to transfer one toon, much less several. So now I guess I have to start all over. WTF?
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Misbeefscake
Proudmoore
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Misbeefscake
7/16/2012
I wouls like to move my guild and at lest 10 people at the same time. Blizz Could YOU give us a group rate 1 guild plus the 10 toons for about $200 dollars? Now that would be nice... My Guild was started with 10 people and I would like to move the core players that made it a LvL 9 Guild... I Really hope Blizz would read this Post!!!
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Magmorian
Gnomeregan
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Magmorian
7/6/2012
Just merge servers already, Blizzard you clearly know theres low populated servers. I counted 34 just before i logged on this site to see if any free merges are up. Plus i think ti backwards it should be Low to anything else. Anyways close some damn servers. Oh yeah guild transfer is a dumb idea aslo.
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Whitey
Stormrage
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Whitey
5/5/2012
lets see here when this service came out my guild jumped on it and used it ... now its been about 6 months and we wanna move it again ... but guess what ?? BLIZZARD is !@#$ing us once again and wont allow us to transfer b/c there is a corrupted file on there end and they keep telling us that they working on it and wont fix this %^-* .. its now been 3 weeks and no response :( we are willing to spend in all together over 200 dollars between the guild members to transfer and wow wont fix it ? i thought they were all about money but guess they are lazy !@#$ing ppl :(
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Worlocked
Darrowmere
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Worlocked
7/28/2012
@Whitey: dont feel bad, i have put in tickets for issues and ever since D3 got released blizz went with a generic response for everything....... pretty much they fired all their employees n went with robots to do everything, blizz is going down hill fast
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Quelgwana
Spinebreaker
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Quelgwana
5/5/2012
Sorry to double post, but you need a lecture on business and $$'s Blizzard. Do you really think that a GM with a 900 member guild who transfers a lvl25 guild is gonna get them all to pay $25 to transfer too? and did you consider that even if a few of them do pay for the transfer, that out of several hundred players left behind a LOT of them may get mad about being NINJA'd and quit playing WOW? Are you gonna make more money on transfer fees or lose more $$'s on players quitting the game due to extreme aggravation at being cheated? Think hard now...I know you can do it.
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Quelgwana
Spinebreaker
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Quelgwana
5/5/2012
OMFG!!! The guild master is now entitled to be a GUILD NINJA!! and can romp off to another realm with a lvl25 guild, guild bank and perks, leaving the 900 members who made it a lvl25 guild in the 1st place at guild level 1.....what the hell is Bliz thinking? If you pay for a transfer to maintain guild status....the GM that left can still KICK YOU FROM THE GUILD, and solo with a level25 guild all by themselves. Talk about cheating the players in the guild and game....it should be just the opposite, the original guild with the 900 players in it should keep the lvl25 they have earned as a group, and good 'ole leavin them GM should be bumped down to lvl1 guild..since it will effectively be a one-person guild on completing the transfer. Nuf said.
If enough guildies want to transfer too, there should be a cetain number to regain each guild level involved, and the old guild should retain it's level regardless. Stop the GUILD NINJA bs before entire guilds get cheated.
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Worlocked
Darrowmere
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Worlocked
7/28/2012
@Quelgwana: umm realiity check the GM of the guild has the right to be a ninja with or without the transfers, they ultimately get the last say in what goes on with the guild they could easily kick everyone out of the guild n move on themselves whats the difference, atleast the transfers allows members to follow their ninja leader
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Skooter
Lothar
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Skooter
4/26/2012
really blizzard? really?! i mean comeone... i love the idea but you have to pay for it.. heres what i dont get. you have about 10 million people paying 15 dollars a month and your still trying too egg out money out of PAYING CUSTOMERS. you guys are a terrible company.
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Panzor
Hakkar
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Panzor
11/23/2012
@Skooter: no, they don't have that many ppl playing this game, by a long shot. The closed asian servers are what is propping this game up
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Hogey
Malfurion
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Hogey
4/22/2012
I think it is time for blizz to consolidate servers. Many servers are in the same boat as Malfurion. Just not enough players anymore. Shouldn't have to pay because of lost players.
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Teknobeever
Bronzebeard
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Teknobeever
4/28/2012
@Hogey: Great point!
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Biiron
Stormrage
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Biiron
4/9/2012
This whole thing is a joke paying for a quick guild name change and such. Quite sad Blizzard has come to this
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Taelmas
Stormrage
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Taelmas
3/11/2012
so if my guild moves, my characters in it can chose to go with them, in a paid transfer? nice.
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Jamash
Kil'jaeden
Profile
Jamash
2/20/2012
It seems to me that by having poor infrastructure, which makes transferring characters and guilds from one faction or realm to another technically difficult, thus "justifying" such high fees, Blizzard has created a perverse incentive for themselves. They now have no reason to fix their infrastructure to make such things easy, as then they would not be able to justify such high fees. Good job doing things wrong and then making everyone else pay for it.

On top of the absurdly high fees, by putting this power solely in the hands of the GM, with no advance notification or input from the other members of the guild, this "feature" is ripe for rampant abuse. It seems very poorly thought out and implemented. The feature should be suspended until there is a way for guild members to deny or contest a guild transfer.
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Nightmarerh
Warsong
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Nightmarerh
1/30/2012
that is gay
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Jinxey
Eredar
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Jinxey
1/29/2012
I'm getting really tired of blizzards nickle and dimeing (or more like dollar and fiver) on these kind of things when there's already a subscription fee.

Guild Master transfer should be for the entire guild (members and infrastructure). Instead we have blizzard trying to milk $10 out of people who are already paying customers....

As I said at the top - getting tired of it (and from subscription drops rates I'm not the only one).
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Perrycs
Misha
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Perrycs
3/13/2012
@Jinxey: I agree that the fees are high but... for most of us, we would not abuse the feature. Keep in mind that there would certainly be people who hopped their guild all over the place endlessly just because a lot of people now-a-days are so short attention spanned. Anything goes wrong or they feelings are hurt a little bit, they will jump to another server. The chaos involved with everyone hopping all over the place would be messy. While I myself would love to move my guild to Ravencrest I dont have the money to do so. Its going to cost me 10 toons and the guild transfer. I dont have that kind of money to go be with friends. I shouldnt have leveled toons on another realm but at the time I didnt know you couldnt play with friends across servers since I was new to MMO's. At least Blizz is slowly explaining the game more but what sucks is... 95% of my friends are on another server. I have 10 toons on Misha all 85. Wish I had more money. :(
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Dothicu
Lightninghoof
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Dothicu
1/28/2012
If it makes any of you feel better, when I moved as Arrrageral to the Horde it has still not corrected its self out. And I was not a guild but just one toon. I have reloaded and redone to no avail. So know this before hand. Best to just make a new toon and go on. :) I miss the blues sometimes but rarely. I think a dark elf into a blood elf is lore. :)
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Imnak
Terokkar
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Imnak
1/16/2012
Although I can appreciate Blizz's effort to provide new guild services and can understand they do not want a ton of movement, I would wish they would lower the requirment of guild level to 1. Yes I know the reason is becasue a pot load of guilds then may move, but honestly they know folks have bank guilds and bank alts. If you want to faction change some toons, you are behind the eight ball with banks. But they would make more money this way, so why not let us who have bank guilds pay our money and get what we want.
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Deathtodwarf
Auchindoun
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Deathtodwarf
1/7/2012
Does it transfer the guild master and the guild?
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Lyoou
Maelstrom
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Lyoou
1/5/2012
the Guild I was in was stolen from us along with 67k gold in the bank & all the items in it

This new service is ruining the game for many
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Nightrader
Ravencrest
Profile
Nightrader
12/31/2011
how do i change guilds !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Worlocked
Darrowmere
Profile
Worlocked
7/28/2012
@Nightrader: /gquit n find a new guild easy
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Mynim
Blackhand
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Mynim
12/30/2011
I am getting ready to make a realm & faction change; does anyone know if the key to a (Horde) Mechano-Hog will automatically become the (Alliance) Mekgineer's Chopper version when I move? I would like to give it to a level 40 alt I have there once I arrive, and wasn't sure if I should keep the key in my personal bags / bank or if everything in the vault will faction change as well?
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Glorita
Blackhand
Profile
Glorita
1/15/2012
@Mynim: Yes. All faction-specific mounts/pets/gear will change when you faction change
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Randarminion
Draka
Profile
Randarminion
12/26/2011
raiding is dead on many servers! relax! if free server transfers pop up again US server DRAKA we been here since 2007 still here will be here long after all other guilds have jumped ship if your looking for freindliest bunch of noobs this is the guild Randars raiders on draka! If you join a guild and Gm ditches or robs you its your fault! trust! also check see hwo long a guild leader has been on a server helps lol! GL all to those who piss away 65$ for this service lol!
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Twompsack
Shadowsong
Profile
Twompsack
12/19/2011
20 bucks to change a guild name? Jesus Christ!
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Ayusheus
Lethon
Profile
Ayusheus
4/25/2013
@Twompsack: so people dont keep changing it frequently. same as how alcohol is ridiculously more expensive in bars, so people get discouraged to over-drink if it costed less simply because its cheap
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Salu
Saurfang
Profile
Salu
12/16/2011
Oh my as my guild has been dying for a long time, players leaving for more active guilds and other players leaving the game all together to play Skyrim or SWTOR my guild is pretty much dead. Sure there a thew players who still come on occasionally. The only reason I know that is because of the guild news that states they either looted or bought an epic. These players deserve credit as they and myself have been the glue which has made this guild last this long. So when I decided to faction change the guild to the horde to see if I could get more interest to complete more guild achievements and play with my realid friends I was shocked and horrified to find that those left behind would pretty much have to start again in a level 1 guild. So instead of faction changing my guild I have a dilema, faction change myself and start again or pretty much rob my guild members of all their hard work. Solution for me is easy faction change and start again, I am way to soft.
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Dyrael
Runetotem
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Dyrael
12/12/2011
why does it cost 20 dollars to change your guild name. i mean cmon blizz, are you guys hurting THAT BAD for money?
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Chillí
Blackrock
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Chillí
12/10/2011
Ditto: the mnessgae from this is that players mean nothing. all the work they put in the guild donations etc, the guild gets to lvl 25 they move leave you with level 1 and not even a kiss good bye. No bank no stuff etc. So not cool. If you are going to do this at least give the players the option to retain the rep that they build to go to another guild on the same server. at minimum do this please. cause this sucks. takes way to long to build it up, to log on and have it all gone and you have a choice to pay up or leave or stay in lvl 1 no bank, no perks.
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