Self Service Item Restoration - World of Warcraft

Self Service Item Restoration

by Blizzard Entertainment May 1, 2012 2:00 PM PDT

884

We’ve recently deployed a new system that allows World of Warcraft players to recover items that they mistakenly sold, destroyed, or disenchanted: Battle.net Item Restoration. With this new self-service option, the recovery of such items is fast and easy.

This restoration option may only be used once every 30 days on active World of Warcraft accounts that are in good standing. With items that were accidentally disenchanted, the new system can be used to request a review by Customer Support for restoration. As this option has a limited availability and use, we still encourage caution when selling, deleting, or disenchanting items.

You can read all about this new service in our detailed support article: Battle.net Item Restoration.

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Stormia
Drak'thul

5/9/2013

How long does this take and how do i find If allowed or not?

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Fresh
Barthilas

4/27/2013

where can i access this service, !@#$

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Maatch
Frostmourne

3/22/2013

This is a really great service! Thanks a lot blizz! :DD

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Dargerian
Warsong

1/28/2013

LOL my loot filter deleted all my itens including health stone!

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Mjoll
Twisting Nether

12/25/2012

I got my sword back! Thank you so much! Very informative!

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Trixxifbaby
Eldre'Thalas

11/16/2012

well i hate to tell u this rhary but if it's not showing up on the list it is gone forever. :(

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Rhary
Gallywix

11/15/2012

i accident deleted my fisrt drake mount and its not showing on the list :(

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Tâssadar
Jaedenar

10/7/2012

What great video. Very Informative.

Quacky! Lol.

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Sardil
Arathor

9/4/2012

i accendendtly sold my guild tabard and cant get it back

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Cakulha
Alterac Mountains

8/13/2012

I deleted my lvl 80 DK is there a way I can get it back??

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Loiset
Azuremyst

8/13/2012

@Cakulha: Send in a ticket. I did the same thing with my dk and they restored it for me.

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Ghostcode
Frostwolf

8/9/2012

KORN

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Jonystus
Blood Furnace

7/30/2012

ik

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Bigchiefgoat
Uldaman

7/30/2012

i think this is one of the best ways to fix some small problems.

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Helliscomig
Emerald Dream

7/29/2012

how do i get a lvl 85 for free

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Ümadbro
Blade's Edge

7/29/2012

@Helliscomig: Level him/her up from level one.

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Roflmancer
Hyjal

7/31/2012

@Helliscomig: Join the PTR.

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Valstan
Muradin

9/2/2012

@Helliscomig: Haha...

Oh wait you're serious?

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Perc
Madoran

7/26/2012

and add a few numbers at the end of your password. makes it stronger and less likely to be hacked.

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Wulves
Hydraxis

7/24/2012

iv been hacked recently & some of my gear was sold & all of my gold was gone, is it possible to get it back? if so how ? pls help

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Rakkul
Hakkar

7/25/2012

@Wulves: you've gotta contact blizzard about that... best bet would be to call them though

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Hateddruid
Akama

7/25/2012

@Wulves: yes that has happend to me, just contact blizzard and they will help get it all back!

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Teanox
Borean Tundra

7/26/2012

@Wulves: Yeah I argee with Rakkul, and hateddruid, Also I recommended this for everyone who see this, please change your password every two - three months, its always godod to be safe then sorry later

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Poogii
Tichondrius

7/28/2012

@Wulves: if you have an iPhone or Android phone the authenticator is free. otherwise it is like what $5? maybe cheaper and it really helps with security as well as changing your password every so often, follow the "Th!si5v3rys3cur3!" password template.

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Chewie
Blade's Edge

7/28/2012

@Wulves: Blizzard customer support can only restore your account. You will need to log into WoW and open a GM ticket.

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Bashaiz
Ravencrest

7/29/2012

@Wulves: Best way to keep your account secure is to have a authenticator to use every time you have to login. So...no matter if you change your password or not...they CANNOT log into your account without your authenticator.

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Crystallia
Dentarg

7/24/2012

what if you want to restore heirlooms?

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Triggahappy
Moonrunner

7/27/2012

@Crystallia: You have to either put in a ticket or call blizzard. that happened to me where my heirloom shoulders were deleted and so I contacted them right away and you should be able to get them back so long as you dont wait to long to contact them

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Entrópic
Llane

7/21/2012

I like how they don't have an authenticator on the account.

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Vanessalee
Hydraxis

7/21/2012

My hunter lvl 85 was lost on realm hydroxis when had to redownload wow cuz of sirious errors .His name was Vanwolfin. anyway to recover said character again?

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Hanterson
Borean Tundra

7/23/2012

@Geralynn:
Just log back into your account after it's downloaded and go on Hydroxis and play the character...

Or, you're trying to get an 85 Hunter for free.

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Chukthenoris
Black Dragonflight

7/18/2012

My brother was playin as me and accidently delleted my 40 hunter instead of his 10ish charecter when we both started playing a couple years ago. Hopefully this will bring him back, even though i have a 65 hunter.

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Ivaana
Kilrogg

7/17/2012

I agree Gwenivine, I deleted a 64 lvl Druid with 1,000g my first year. -sigh- Did not understand that my character could actually bring dps up. Someone in a raid said I was sadly lacking and should just start over. :(

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Bakajin
Terokkar

7/18/2012

@Ivaana: Characters can be restored via submitting a ticket. I've deleted a few characters before and had them restored easily. I'm sorry that had to happen to you.

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Taswind
Skywall

7/23/2012

@Bakajin: Unfortunately, while that's true, I've been told that logs for accounts only go back a couple of months... :(

Being that you state that the char couldn't bring DPS, I'm assuming you meant during Vanilla / BC... (Ferals and Moonkins were laughable DPS at the time.)

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Taswind
Skywall

7/23/2012

Err - being that *Ivanna* states... xD

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Itzmewilly
Akama

7/16/2012

wow yay blizz this is really really good! thanks gg

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Ralenn
Azjol-Nerub

7/15/2012

a mage needs an agility staff?!

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Iroquios
Destromath

7/16/2012

@Ralenn: gotta get that agi to dodge in pvp

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Tranquilshot
Kirin Tor

7/13/2012

I think this is a pretty cool feature. I also feel that the frequency is more than fair. I think of all my years of playing wow I may have deleted 1 item by mistake. In my humble opinion if you're DE, selling, or just simply deleting items more than once a month, you should probably consider reviewing before making executive decisions. Anyway, thank you Blizzard.

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