World of Warcraft®

Our Customer Service department will be answering your questions by phone and live web chat on a new daily schedule. Here are the specifics:

In North America, our Customer Service phone and web chat hours are:

10:00 a.m.–6:00 p.m. Pacific Time for English support
10:00 a.m.–6:00 p.m. Pacific Time for Spanish support
6:00 a.m.–2:00 p.m. Pacific Time for Portuguese support

In Europe, our Customer Service phone and web chat hours are:

10:30 a.m.–6:30 p.m. British Time for all languages
11:30 a.m.–7:30 p.m. Paris Time for all languages

In Australia our Customer Service phone and web chat hours are:

8:00 a.m.–1:30 p.m. Australian Eastern Time
6:00 p.m.–10:30 p.m. Australian Eastern Time

In New Zealand, our Customer Service phone and web chat hours are:

10:00 a.m. –3:30 p.m. New Zealand Time
8:00 p.m. –12:30 a.m. New Zealand Time

For further assistance, visit our Get Help page.