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Support Forum Agent
It sounds like you have an older patch in your PTR folder for some reason. Try uninstalling the PTR completely (and make sure the World of Warcraft Public Test folder is empty), then install the latest build from http://www.worldofwarcraft.com/ptr
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Can't find a resolution on the forums? Contact a support representative directly: http://us.blizzard.com/en-us/company/about/contact.html
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