Worried my account is being hacked right now!

85 Tauren Warrior
4750
I am getting disconnected from the server every time I log in. It was fine for about an hour, but then I suddenly can't log in for more than 30 seconds. I am getting kicked off every time I try to log in.

I went home for Thanksgiving, so could your software be thinking that I'm doing suspicious activity by logging in 250 miles from where I usually log in? I have an Authenticator.

I can't log in long enough to open a ticket, but I'm just worried I'm being hacked right now since it keeps kicking me.
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85 Tauren Warrior
4750
Well I just logged in and it didn't kick me this time. Should I open a ticket anyways?
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Support Forum Agent
Heya Commandoone,

I am getting disconnected from the server every time I log in. It was fine for about an hour, but then I suddenly can't log in for more than 30 seconds. I am getting kicked off every time I try to log in.

I went home for Thanksgiving, so could your software be thinking that I'm doing suspicious activity by logging in 250 miles from where I usually log in? I have an Authenticator.

I can't log in long enough to open a ticket, but I'm just worried I'm being hacked right now since it keeps kicking me.
Have you received any emails regarding suspicious activity? Have you tried to change your password and log in?
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85 Tauren Warrior
4750
Heya Commandoone,

I am getting disconnected from the server every time I log in. It was fine for about an hour, but then I suddenly can't log in for more than 30 seconds. I am getting kicked off every time I try to log in.

I went home for Thanksgiving, so could your software be thinking that I'm doing suspicious activity by logging in 250 miles from where I usually log in? I have an Authenticator.

I can't log in long enough to open a ticket, but I'm just worried I'm being hacked right now since it keeps kicking me.
Have you received any emails regarding suspicious activity? Have you tried to change your password and log in?
No I didn't get any emails from Blizzard or anyone claiming to be Blizzard. Never have. I'm starting to think it was a freak incident because I logged in and nothing has happened in 20 minutes. But I did get kicked 5-10 times earlier
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Support Forum Agent
Heya Commandoone,

I am getting disconnected from the server every time I log in. It was fine for about an hour, but then I suddenly can't log in for more than 30 seconds. I am getting kicked off every time I try to log in.

I went home for Thanksgiving, so could your software be thinking that I'm doing suspicious activity by logging in 250 miles from where I usually log in? I have an Authenticator.

I can't log in long enough to open a ticket, but I'm just worried I'm being hacked right now since it keeps kicking me.
Have you received any emails regarding suspicious activity? Have you tried to change your password and log in?
No I didn't get any emails from Blizzard or anyone claiming to be Blizzard. Never have. I'm starting to think it was a freak incident because I logged in and nothing has happened in 20 minutes. But I did get kicked 5-10 times earlier
Did you log on with the same password or did you change it?
Edited by Zenlyth on 11/22/2010 6:14 PM PST
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