I AM CURRENTLY USING A COMPUTER AT WORK. Make no assumptions until you read all the details.
Problem: I cannot access us.battle.net on my computer. Everytime I try on IE, it will say "Internet Explorer cannot display this webpage." I have tried on Google Chrome, and it will say: "Oops! Google Chrome cannot connect to blah blah blah."
This applies to ALL Battle.net sites.
I can access the World of Warcraft game beautifully, and I can see all of my Real ID friends when logging in.
Troubleshooting Steps: I have tried clearing out my temporary files, cookies, cache, history. I also used command prompt to flush the DNS cache. In addition, I checked my firewall and everything Blizzard related is allowed. My ISP has also said that everything on their end is working fine (though I wonder if they said that to get me to stop calling them).
I ran a tracert using Command Prompt, and it will start timing out by the 18th step.
Because I cannot access us.battle.net on my own computer, I could not create a ticket. I cannot create a ticket by going in-game either (the error there says that the browser could not be opened).
I cannot create a ticket on this work computer because there really aren't options/topics to choose from the Support Page that matches my issue. I have tried calling Customer Support on the phone, but not only is your phone number impossible to find, everytime I dial the number, it automatically tells me to go to the website to submit a ticket (yeah, that's just cute).
So, now I'm here, with very few options. I need access to the site because it's my first form of contact in case something happens. I just wish I was able to make a ticket that didn't require me to choose from topics that don't cover my issue.
I use a Windows 7 Home Edition, 64 bit. I only use Titan Panel, DBM, Recount, and TRP2 addons.