Timeout Issues Affecting all Battle.net Sites

6 Troll Mage
0
As a follow-up: I now did get a few complete responses - however, those took extremely long to arrive (for example: 5 minutes for 5 megabytes). It seems that something somewhere decided earlier this evening to put a very heavy throttle on the link between my computer and eu.battle.net. Other connections, including Warcraft itself, seem to behave fine.
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100 Pandaren Monk
18885
01/31/2014 11:26 AMPosted by Peratryn
01/31/2014 11:18 AMPosted by Yocoliah
This was with my own homebrew application (Written in C#, so using the .NET infrastructure for networking). I just checked my computer at the office (using a different network and ISP), and there the exact same application seems to be still running without any trouble.

What I just observed here at home is that a transfer did complete, but only delivered the first 700k of the file, then got interrupted. I'll see if a computer and router reboot helps


I have never used C# so excuse any obvious questions, but is there some sort of system level limit on downloads, or timeout settings that can be played with? Could it just have a problem downloading the ~5-10 meg file?


None that I am aware of. I am actually working with a DBC converter program that pulls in SimulationCraft's DBC file from their repository and parse that in C#. This is something I'm doing for Rawr (http://rawr.codeplex.com/Thread/List.aspx) in preparation for WoD. That DBC file that I am pulling is 7.4 Megs large and though it takes a bit of time to parse (about 10-15 seconds) it is able to handle that large of a file.

Granted I'm working with a combination of the Stream class (http://msdn.microsoft.com/en-us/library/system.io.stream.aspx) and the StreamReader class (http://msdn.microsoft.com/en-us/library/system.io.streamreader.aspx) to pull the data before parsing.

using (WebClient client = new WebClient()) {
Stream stream = null;
StreamReader sr = null;
stream = client.OpenRead(url);
sr = new StreamReader(stream);
try {
while (sr.EndOfStream != true) { .... }
}
}
Edited by Delritha on 1/31/2014 2:08 PM PST
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90 Orc Death Knight
10980
Timed out as well. I have tried for about 30min now to log on, to no avail. US-Zul'Jin
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Yet another TSM user reporting in. This happens every few hours to me. Given that the app only queries the server every few hours, this probably means I'm never getting complete data.

Kind of sucks, blizz. It's been working for, what, nearly 2 years now? I think? Why'd you break it? Don't break it. It's so good.
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- Battle.net APIs
1 Undead Rogue
0
01/31/2014 09:42 AMPosted by Peratryn
TSM is looking into this from their end now since they also do not see any timeouts from their servers (They did during the DDOSing events two weeks ago but haven't seen anything since). It looks like they will be able to solve this with an app update. He'll let me know if they see any more issues from the API.


^This

I just made a new post on the TSM forums with an update from our standpoint that TSM users should now direct their comments to rather than this thread.

http://stormspire.net/official-tradeskillmaster-development-forum/13488-tsm-application-status-regarding-timeouts.html#post129790

Thanks!
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90 Human Mage
11910
I have been experiencing these timeout issues with the TSM app for a couple of weeks now. Sometimes it will be fine for a day, sometimes it won't last for 5 minutes. Seems pretty hit or miss.
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100 Blood Elf Mage
13240
01/31/2014 09:30 AMPosted by Peratryn
I've downloaded this app and get the same timeouts that you guys do despite being able to hit the auction api urls's directly with no issues. My server team can't find any evidence that requests are being blocked at a level above us (our ISPs) but at the same time our logs are showing nothing about timeouts or errors.

When auction data is down or delayed we often get a huge amount of emails from other sites (Undermine journal, etc) and I haven't received any emails from any of them. I'm working with the TSM authors to try and figure this out... but please be aware we do care about this issue, but are no having no luck duplicating any api timeouts except via this app.


Here's the thread where TUJ confirms he is having issues as recent as yesterday.

http://us.battle.net/wow/en/forum/topic/10497939816#16
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- Battle.net APIs
1 Undead Rogue
0
02/01/2014 09:48 AMPosted by Hortheforde
01/31/2014 09:30 AMPosted by Peratryn
I've downloaded this app and get the same timeouts that you guys do despite being able to hit the auction api urls's directly with no issues. My server team can't find any evidence that requests are being blocked at a level above us (our ISPs) but at the same time our logs are showing nothing about timeouts or errors.

When auction data is down or delayed we often get a huge amount of emails from other sites (Undermine journal, etc) and I haven't received any emails from any of them. I'm working with the TSM authors to try and figure this out... but please be aware we do care about this issue, but are no having no luck duplicating any api timeouts except via this app.


Here's the thread where TUJ confirms he is having issues as recent as yesterday.

http://us.battle.net/wow/en/forum/topic/10497939816#16


TUJ's post is not about timeout issues. The problems there have been going on a lot longer than the timeout issues which this thread are about have and are unrelated.
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100 Orc Shaman
8130
Same here
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95 Goblin Death Knight
5110
yeah, I am still experiencing timeouts. does anyone know if TSM has fixed there side, and maybe i just need to update/re-install something?
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100 Human Death Knight
11330
I appreciate the continued effort to resolve this on many different fronts. You could have easily said "Its not on our end, take it up with TSM.. shoo fly". lol Its refreshing to see that Blizz is actively working to take care of their users needs/wants even when you don't have to .

Keep up the good work! :)
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100 Tauren Death Knight
11020
And yet another one.
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100 Goblin Hunter
5000
TSM timeouts getting me too.

Southern Missuiri using DSL from Centurylink.
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100 Draenei Priest
11335
Timed out as well. I have tried for about 30min now to log on, to no avail. US-Nagrand
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100 Undead Rogue
8400
Timed out. Glad to know its getting looked into though!!
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100 Draenei Paladin
13515
Timing out for me also.

Frostmourne-US and I'm in Australia.
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100 Human Paladin
12835
Same issue with TSM. Timed out as well.
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100 Draenei Shaman
15095
timed out
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timed out
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92 Night Elf Hunter
12130
Not sure if it helps to post now, but I'm still getting these timeouts.
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