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Topic Trial Account Removal
Razuuj
Garrosh
Profile
Razuuj
55 Troll Warrior
320
Awhile back I added a trial account ontop of my main account when it was inactive so I could check out some of changes they made to the game before I reactivated my subscription. Now on the login screen I have a pulldown to choose which I want to log in with. My main account or the trial account. This is just a minor annoyance and I was wondering if there is some way to remove the trial account so only my main account is left.
#1
11/27/2010
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Kalico
Sisters of Elune
Profile
Kalico
MVP - Customer Support
85 Blood Elf Paladin
Riddle of Steel
12815
Hey Raz!

You can do this by contacting Billing. Here's their info.

Billing and Account Services
Hours: 7 AM to 8 PM Pacific Time
Phone: 1-800-592-5499

Argentina: 0800-333-0778

Australia: 1-800-041-378

Chile: 1230-020-5554

Mexico: 001-888-578-762


Web form: http://us.blizzard.com/support/webform.xml

Account Recovery Form: http://us.battle.net/account/support/account-recovery.html

Contact page: http://us.blizzard.com/support/article/contactbilling

International contact page: http://us.blizzard.com/support/article/international
#2
11/27/2010
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Razuuj
Garrosh
Profile
Razuuj
55 Troll Warrior
320
Ah, ty for the information. :)
#3
11/27/2010
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Gurloz
Uldaman
Profile
Gurloz
85 Worgen Druid
BloOdshriNe kNighTs
6485
Edited by Gurloz on 11/27/10 1:38 PM (PST)
A quick call to billing should be able to help you with that issue.

Billing and Account Services

Hours: 7 AM to 8 PM Pacific Time
  • Phone: 1-800-592-5499

  • Argentina: 0800-333-0778

  • Australia: 1-800-041-378

  • Chile: 1230-020-5554

  • Mexico: 001-888-578-762


edit: ninja'd.
#4
11/27/2010
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Knutbuster
Hyjal
Profile
Knutbuster
83 Human Warrior
Tauren Slayer
2095
what happened to the thread that was closed? would be nice to post and have done in x amount of days, vice sitting on phone with guys for a while. i know you are hard up for staff, you only released 5 lvls last two expansions, killed the talent trees majorly...seems like you could do something else for support than answer phones? just an idea...no one killed einstein or edison for thinking lol.
#5
9/6/2012
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Kalico
Sisters of Elune
Profile
Kalico
MVP - Customer Support
85 Blood Elf Paladin
Riddle of Steel
12815
09/06/2012 11:07 PMPosted by Knutbuster
what happened to the thread that was closed? would be nice to post and have done in x amount of days, vice sitting on phone with guys for a while. i know you are hard up for staff, you only released 5 lvls last two expansions, killed the talent trees majorly...seems like you could do something else for support than answer phones? just an idea...no one killed einstein or edison for thinking lol.


Please don't bump old threads, this one is from 2010.

They decided to close it and do it via tickets now. http://us.battle.net/wow/en/forum/topic/3932903985
#6
9/6/2012
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