Leveling prot- Spell scaling question.

22 Tauren Paladin
I have a couple questions about how spell scaling works since I have never played a spellcaster/melee hybrid.

My Avengers shield tooltip reads as ~250 damage but with 50 sp it does about 110.
My word of glory states in the tooltip it heals for ~140 per charge of holy power you expend, yet with 3 charges it only heals for ~250 on self use.

Normal or glitch? Should I report this or do low level spells simply deal 40-60% of listed damage/healing?
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22 Tauren Paladin
Bumping to see if I can get a response before I clog up the tubes with a GM ticket.
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