All of my officers now have an authenticator. But it wont let me promote some to the new rank.
Its even letting me promote some toons of one officer... but not others. These toons are all on the same account.
I thought maybe they had to log in and out but that did not seem to fix it.
Any ideas? We've recently had an officer hacked and our guild bank pillaged... I'd like to get thsi feature working fully ASAP!