Topic Character / Armory page not updating
Trickey
Ner'zhul
Trickey
85 Human Rogue
5650
The new website / armory looks great. Way to go Blizz!

The only problem I have is my armory page is not updating regularly. I have logged my character in and out multiple times since the last time it updated.

It still shows my old gear as well as my old level on the armory page.

I am wondering if / when this issue would be resolve or if there is a way to force an armory update.

Please respond blues as I know I am not the only person experiencing this issue.

Thank you!

Trickey
Straton
Straton
Web & Mobile Team
12/13/2010 7:15 AMPosted by Trickey
The only problem I have is my armory page is not updating regularly. I have logged my character in and out multiple times since the last time it updated.

It still shows my old gear as well as my old level on the armory page.

I am wondering if / when this issue would be resolve or if there is a way to force an armory update.


Is your current profile image or avatar inaccurate?
Trickey
Ner'zhul
Trickey
85 Human Rogue
5650
Straton,

Thank you for your response.

Yes, they do not accurately reflect what I am wearing in game. I have a different tabard equipped and have enabled my helm to show in game.

The last time my armory profile shows updating was 12/10/2010. I have logged in and out of this character multiple times since then. I have received many upgrades to my gear as well. None of the changes have been saved to my armory profile since 12/10/2010.

Is there a method I can force the armory to update / save?

Regards,
Trickey
Straton
Straton
Web & Mobile Team
Edited by Straton on 1/24/11 9:40 AM (PST)
12/13/2010 10:05 AMPosted by Trickey
Is there a method I can force the armory to update / save?


I'm afraid not. If we did provide one, everyone and their brother would be using it needlessly as I'm sure you can imagine.

I peeked at your profile and the rendered image, comparing the gear listed with images in-game and I don't see anything wrong. We are experiencing a monumental number of render requests so it could have been really delayed.

I'm quite happy that nothing crashed or broke over the weekend, but it was the first weekend of the game release and we are still processing queued renders from last night. Sorry for the delays.
Trickey
Ner'zhul
Trickey
85 Human Rogue
5650
Thank you for the reply Straton.

The render is not the issue. It matches the gear that is displayed on my profile currently.

The issue is that my profile is not accurate. I have many different pieces of gear than I had when that profile was saved. The server is not saving my profile when I log on / off. The feed is not capturing the stuff I have looted or the achievements I have gotten either.

At the bottom of the armory profile page, it shows: Last updated on 12/10/2010

I have logged in and played on this character multiple times since 12/10/2010. The profile doesn't accurately reflect what I am wearing, so the render is wrong because of that.

The render is not my primary concern. The fact that it is not saving my profile when I log out of the game is. I have other characters that I have played that do not have the same problem. It appears to be specific to this character.

As you can see in my forum avatar / level, my rogue is currently level 83. The wowarmory profile shows the character at level 82 in old gear.

I hope this clarifies the issue. Please let me know if you have any suggestions on how I can get it to update the armory correctly.

Thank you again.

Trickey
Babette
Durotan
Babette
85 Draenei Shaman
7465
Edited by Babette on 1/21/11 3:42 AM (PST)
I am having this same problem, my toon as not updated since the 18th, I have since logged out naked, in my healing gear, partially dressed, ..... in game too!
Not sure what else to do.
I could understand a few hours, but 4 days........
please help!!!

Datz
Thrall
Datz
85 Undead Mage
3890
This is happening to me also. I have not received updates to my Armory Page for two days now. I have cleared browser cache, used different browsers and tried logging in and out multiple times and the page is not updating.
Wolfar
Steamwheedle Cartel
Wolfar
85 Tauren Hunter
4570
Edited by Wolfar on 1/21/11 5:55 AM (PST)
Progression raid boss kills on the guild achievement page are not updating either. It's very annoying.
Roguewit
Maiev
Roguewit
85 Dwarf Warrior
4300
Having this issue as well...
Have cleared browser cache, restarted my desktop, tried alternate browser, disabled add-ons, updated add-ons, all with log in / out to test between... toon hasn't re-rendered in at least 2 days...
Urikslargda
Borean Tundra
Urikslargda
85 Draenei Death Knight
6440
Same issue here. Got two good drops and an achieve last night that are not showing up yet. :(
Sente
Runetotem
Sente
85 Tauren Druid
12035
Same issue here as well. Progression kills have not updated either personally or on the guild armory, and it shows me logged out in the wrong gear.
Gecko
Azshara
Gecko
85 Tauren Druid
11465
Just confirming that the character page hasn't updated since the 19th and the guild page does show loot and achieves for the 20th, but the characters don't.
Sorro
Dark Iron
Sorro
85 Tauren Druid
10095
Yarp. Got T11 legs last night, not showing up.
Vormav
Dethecus
Vormav
85 Troll Hunter
4690
Same problem here.
Mesmerize
Sen'jin
Mesmerize
85 Draenei Mage
9775
Yeah, neither my character (nor anybody in my guild) or our guild is properly updating on this Battle.net armory.
Faloestin
Aggramar
Faloestin
85 Blood Elf Hunter
2545
Same problem here.
Jinxis
Stormrage
Jinxis
85 Draenei Shaman
3370
I'm having much the same problem with the armor not updating. I gained two pieces of gear and had them equipped at approx. 5AM EST and my armory is still showing the old stuff.
Carple
Ghostlands
Carple
85 Undead Warrior
4270
I'm unable to claim characters on my guild website because this isn't updating.
Arosir
Feathermoon
Arosir
85 Human Paladin
1980
New gear isn't updating for me either. Missing my new boots and leggings.
Warcleaver
Gnomeregan
Warcleaver
85 Worgen Warrior
4545
same is happening with me. Ive done and comleted 2 or 3 heroics, but non of the achievements update on site, not to mention new gear upgrades are not showing.

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