Guild name change?
As for the length of time it is taking, our queue times are a bit lengthy with the holidays and fairly new expansion. You can get a good estimate of roughly how long it might take by checking out our Twitter feed - we post estimated queue times twice daily. >^.^<
Blizzard CS Twitter
Please report any Code of Conduct violations, including:
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.