To Blue posters... Hubris is not a good thing

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90 Tauren Druid
8160
12/28/2010 9:15 AMPosted by Tubalcain
I agree. I've never seen a company that talks to their customers like Blizzard does. Anywhere.


Actually Blizzard has some of the best customer service I've seen for ANY MMO. I like the fact that I get to speak with someone from my own country and I'm not directed to Iraq to talk to some guy named something I can not pronounce calling himself Mike. There is a bit of comfort in that alone.

They are also very knowledgeable about the product. Anytime I've had a issue it has been cured upon on immediate reception to customer service.

As far as Blue Posters you have to remember they have a job to do. In no way has any of them been disrespectful on these forums. I have read all their post. Maybe they didn't say what you want to hear. Maybe it was laid out in a blunt no sugar coating way. But, in no way did they disrespect the customers.
80 Tauren Death Knight
2220
Lots of awesome stuff.

If you still decide to move on. Then best of luck to you.

A lot of the skilled players don't even realize how tedious it is to run normal dungeons. You get the same 3 dungeons over and over. When you finally get to heroics, you can run Deadmines, Shadowfang Keep, Throne of Tides, Blackrock Caverns, Stonecore, Vortex Pinnacle. So you get 3 times the variety of content once you are ready for heroic dungeons.


This I agree with. The extra heroics should also be available as regulars. Therefore if nothing else players can get use to the boss mechanics and layout of the dungeon.


Thanks for this amazing, constructive response to a person with genuine concern (even if a bit mis-guided).

My 85 is a healer, and the abuse I got in PuGs made it so that I require at least one guildie before PuGing. I always try to get a tank from the guild, because then I know that the leader of the party will be patient as I adjust my healing to the difficulty of content.

I made it through GB without one wipe, got to the Lost City and was lyke OMG HARD?! Instead of raging at me for when we wiped 4x, they all worked with me, giving me suggestions and trying different methods of CC. There was some tension when the tank hit the floor on a boss after only a few heals, but it went a lot smoother the next time and we worked through it.

People just need patience and a cooperative attitude as they approach this new content.
90 Orc Mage
6225
I agree. I've never seen a company that talks to their customers like Blizzard does. Anywhere.


If anything, they should continue to be honest with their player base about their intent for the game, even if scrubs get their feelings hurt because Blizzard does not intend to make the game easier.

I appreciate their honesty and them sticking to their design intent.
80 Undead Warlock
3800
Agree or disagree, this is a well written post. It's a shame more people's attention spans don't allow them to read more than a brief sentence on a single idea.
85 Tauren Druid
5530
12/28/2010 2:52 AMPosted by Liannah
Healers are giving up in droves, I had a healer on team speak the other day in a pug literrally burst into tears, she was upset at the abuse she was getting, I could tell that she was doing her best but it obviously wasn't good enough, even with CC on mobs, cooldonws being used, careful DPS she was OOM by the time we got to the 3rd mob in the kill order... and I see this in almost every single heroic I do.


I would love to sympathize, really...but I can't.

I have done zero heroics. I will not do heroics until I am damn good and ready. When I do decide it is time for me to heal a heroic I not break down in tears and use my inability/unwillingness to change as a weapon against Blizzard, my guildmates, or anyone else. I will not use my thirst for sparkling loot as motivation to push myself or others into a situation that will cause anyone to cry.

It breaks my heart to see what people will do for loot. Maybe if some people learned to throttle back their "Ooooooh, I need that!" then their play experience would be a lot more like "play".
1 Gnome Rogue
0
12/28/2010 2:52 AMPosted by Liannah
Add me to those who are weighing up the 'stay or go' decision with World of WarCraft.

I really love this hobby, I love my guild and enjoy the company of my guildmates.

Let me start by saying that yes i'm a casual, I admit I'm not the guy you'd want tanking your hard mode 25 man world first raids, I sometimes stand in bad stuff.

For me, Vanilla wow was a bitter sweet thing, sweet on one hand in that it was quite a fun hobby, bitter in that due to not really being into the whole 40 man molten core routine, or even in a 40 man raiding guild, I had to accept that an awful lot of game content would never be seen by me or those of my ilk, but we kept plodding on, doing BG's, questing, levelling alts and generally being the invisible 'filler' to the MMO scene.

Burning crusade was a step in the right direction, better questing than vanilla, some interesting encounters, plenty of instances, more BG's, and TWO (yes TWO) ten man raids!! For my little guild it was a godsend, yes we spend months enjoying Karazhan, sure we probably wiped on stuff the hardcore players would do with 2 players in greens with one of them offline but dammit, we enjoyed, for us it was hard but we got there in the end ;-)

Then.. WOTLK... for me and many, many other wow players of similiar ilk to myself and our guildies WOTLK was a wonderful experience, full line-up of 10 man raid content, plenty of instances, some fun achieves to work towards and the knowledge that if we tried hard, stuck with it, we would be able to one day perhaps get a shot at the Lich King himself.

Sure, we never did hard mode Ulduar, never killed Algalon, probably wiped way too many times on Sindragosa, and yes.. by close of WOTLK 'heroics' were fairly easy and farmable.

Then along comes Cataclysm....

To me WoW once again is begining to taste bitter / sweet, we've lost all but one of our healers, i'm the last tank standing, we're going to rebuild, we're working on heroics, but...I think you guy at Blizz missed the mark with heroics and i'll come right out and say it, you have tuned them too tightly.

A real sense of arrogance is comming from the blue posters and frankly I find it dissapointing.

I know what you were trying to achieve, you wanted Heroics to be more formidable, that's ok...I know that there are varying levels of skill, I know that there are players way better than me and my friends both in and external to our guild, I know that.

I don't expect heroics to be a face-roll, and frankly for me they weren't a faceroll in Cata, but I think you've set the bar too high for people who are still trying to gear up.

Healers are giving up in droves, I had a healer on team speak the other day in a pug literrally burst into tears, she was upset at the abuse she was getting, I could tell that she was doing her best but it obviously wasn't good enough, even with CC on mobs, cooldonws being used, careful DPS she was OOM by the time we got to the 3rd mob in the kill order... and I see this in almost every single heroic I do.

I look at the healer forums and almost want to weep at what I see, I speak to healers on vent/teamspeek and they no longer enjoy playing wow.

And frankly that's what this comes down to...

For the highly skilled, truly awesome players with digital reflexes i'm sure heroics are easy, they could probably do them in greens.

But for people like myself and others, it's like being hit in the face with a brick.

Some of the boss mechanics are just ridiculous.

OK I know i'm going to get flamed, told that I suck, told to quit etc etc...

But I'm deeply concerend at the number of people I know who are quitting or who just don't want to log in anymore and that have allowed the sub to lapse.

But the hubris being displayed by some of the blue posters, the contempt that is being displayed just smacks of pure arrogance.

And frankly, what on earth has become of the wow player base... do you really WANT the millions of people who signed up in WOTLK to quit and canel their accounts.. i'm sure Activision would just love that...


Blizz... please do not make the same mistakes you made in Vanilla and BC, yes take what you learned in WOTLK to make wow a better game for EVERYONE but do not forget your casual, semi-skilled plodders like me, i'm not asking for massive nerfs or 'free epics', what I am saying is that you went too far for stuff that is meant to get people experienced in fight mechanics and pre-raid ready, you are literally hitting your fan-base in the face with a brick, which isn't fun for anyone.

Hubris will bite you... don't treat those who post their concerns here with such contempt... as they say... money talks and bull@*@* walks.

Thankyou for taking time to ready my ramblings, please take this feedback in the spirit in which it was given, from a long term subscriber who is concerned.

Your's Sincerely.


I've already canceled my sub, as i am sure many have only way blizzard will see they messed up is when they see subscription numbers keep dropping.
90 Orc Mage
6225
12/28/2010 9:34 AMPosted by Arilith
Honest would have been making this clear prior to Cataclysm being on sale.


It was common knowledge that this game was going to be more difficult since Blizzcon 2009. If you missed the news on any of the numerous fan sites or gaming blogs that exist solely dedicated to WoW, then that's your problem.

They did their part. You didn't do yours.
80 Tauren Shaman
4255
12/28/2010 2:56 AMPosted by Sammew
To the OP...

1. Making posts that appeal directly to blues is against the forum rules.


No it's not, read the forum rules before you give out misinformation next time.
70 Undead Mage
1365
What's hubris? I'm too busy chain-casting Frostbolt to look it up.
85 Human Paladin
5500
12/28/2010 9:34 AMPosted by Ruud
I would love to sympathize, really...but I can't.

I have done zero heroics. I will not do heroics until I am damn good and ready. When I do decide it is time for me to heal a heroic I not break down in tears and use my inability/unwillingness to change as a weapon against Blizzard, my guildmates, or anyone else. I will not use my thirst for sparkling loot as motivation to push myself or others into a situation that will cause anyone to cry.

It breaks my heart to see what people will do for loot. Maybe if some people learned to throttle back their "Ooooooh, I need that!" then their play experience would be a lot more like "play".


100% agree.

I won't step into a Heroic until I have all my blues and even greens enchanted and gemmed. I will spend my hard earned gold to make sure I am the best I can be to take on Heroics.

I really wish at this point blizzard made requirements for heroics other than the ilevel. I wish they took this page.

http://us.battle.net/wow/en/character/the-scryers/unvoke/advanced

and as long as you had a red ! you could not step into a Heroic on top of iLevel and hell even making the hit cap.
100 Human Paladin
13870
If you're not ready for heroics, then do normal mode first.
Why do people insist on doing heroics when they can't handle it?
100 Blood Elf Hunter
9300
To the OP. Do not mind the small minded trolls. They have a hard time dealing with any word longer than 2 or 3 letters in length. Plus I agree. Blizzard totally dropped the ball on this one. They are definitely alienating the very group of people that make up the most of the player base...the casual player. It will come back to bite them. It is what caused SOE to fall and crumble. SOE's smug attitude towards its players is what eventually drove hundreds of thousands away. Blizzard is becoming SOE. The pedestal is reserved for no one. It is a privilege to be on it...you are not guaranteed it...Blizzard seems to think they will never fall from it. SOE thought that as well.
80 Draenei Death Knight
6375
I hold no sympathy for you.

There are tons upon tons of resources that anyone can peruse should they find that their playstyle isn't adequate anymore. There are things that you can improve upon without looking at these resources; for instance, you say you stand in bad things. How about working on your situational awareness such that you're not standing in them? It doesn't matter how much time you put into the game, as everyone from the most casual of casual to the most hardcore of hardcore can benefit from really basic things.

Obstinacy is not an excuse, nor is ignorance. Find the information you're looking for, and share it with others. Instead of complaining about how "casual" you are, work on improving your play and encourage others to do the same. Nothing was ever gained with a quitter's attitude.
90 Orc Mage
6225
Considering about 10-15% of the player population reads forums, fansites, etc., that would not be common knowledge. That borders on fraud.


Most people don't read newspapers (or their online counterparts) or watch the evening news, but that is no excuse for being ignorant either. The information was out there and easy to get a hold of; the failure was still yours.



12/28/2010 9:39 AMPosted by Kevyne
What's funny in your remark is: Blizzard fooled you, too.

Fleecing your pocket all through WoTLK, and you were willing to pay for it.

We'll be waiting for your "I CANCELLED" thread when Blizzard makes a 180 turn next, nublet.


They didn't fool me. I knew this was coming. It had me and most of my guildmates very excited about the expansion. I also stopped playing mid-way through Wrath because I was bored with the content and the guild I was in before wasn't committed to trying hard modes.

Also, nublet? Really? I can actually do this content, and do it well. Are you made or something? Is it too tough for you? Grow up.
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