At around the 8 hour mark I opened a GM ticket to ask if maybe I was in some phase where I was unable to see the figurines. He responded that this was not the case, and that they should be visible in all phases of the zone.
I figured maybe other people were just grabbing them before I could find them.
Two hours later I still had not found a single one, and I had a growing suspicion that something was wrong, so I opened another ticket, flew around for a while longer, then went to sleep.
This morning I received a response, and this time the GM said that it was a known issue.
Am I just supposed to wait until a patch/hotfix comes out before I can continue my search? I don't know which GM to trust, the first one seemed quite sure that I should be able to see the figurines.
The first GM's response is on the right in the pink.