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Quality Assurance
Welcome to the Mobile Bug Report forum! The purpose of this forum is primarily to collect issue reports on any Blizzard Mobile app. We greatly appreciate our customers helping us to find issues with our products. As such, this forum is one of your best methods for making us aware of these issues.

Community forums work best when participants treat their fellow posters with respect and courtesy, so we ask that you take the time to read through the forum Code of Conduct ( http://forums.battle.net/forum-coc.html ) and guidelines (below) before posting.

Important Reminders:
    Search
    The search function at the top of the World of Warcraft community site is extremely effective and robust. Before you create a new forum topic, please use it to search for similar topics, blog posts, or web pages that may contain the answer for which you are looking. Making a new thread on an existing subject can result in your thread being deleted or, if you continue to re-post the same content, the loss of your forum privileges for spamming.

    To learn more about the Search tool and how to use it effectively, please visit our blog here:
    http://us.battle.net/wow/en/blog/1123259b


    Asking for Blue Responses is frowned upon!
    We do our best to read every thread that's posted on these forums, but we don't always have time to write a response to every post made. Just because your post or thread doesn't have a blue response DOES NOT mean we haven't seen your post or aren't already investigating your issue internally. Please do not bump threads or reply to your posts asking for blue responses to confirm that your posts have been seen!


    Rating
    The forum rating system can be used to promote positive discussion, demote unhelpful comments, and even report posts that violate the forum Code of Conduct. By hovering over a post you'll be presented with several options, including a "thumbs up" (Like) and a "thumbs down" (Dislike) icon. Clicking the "thumbs up" icon will rate the post up. If enough people like a post, it will gain a Highly Rated status and appear at the top of related search results. Highly Rated posts will also have a highlighted background. Clicking the "thumbs down" icon will expand a drop-down menu which will include "Dislike," "Trolling, "Spam" and "Report" options. "Dislike" will rate the post down. If enough people dislike a post, it will be darkened, and with a lot of dislikes it will be hidden completely. You can also quickly report a post as trolling or spam, or use the report function to fill out a more comprehensive description of a violation.

    Please note that you can only rate each post once. Use your power wisely to help foster a positive and helpful forum community.

Have fun posting on these forums, and thank you for being part of the greatest gaming community around!
Edited by Liogela on 8/1/2011 12:23 PM PDT
Quality Assurance
Guidelines

In addition to the forum Code of Conduct ( http://forums.battle.net/forum-coc.html ), here are some common courtesy guidelines to follow. While these do technically fall within the bounds of the Code of Conduct, these cover more specific examples of common errors that will lead to thread deletions or posting privileges being revoked.

  • The Mobile Bug Report forum is for reports of bugs directly related to mobile apps developed by Blizzard.

    • The forum is here specifically to report potential issues with Blizzard mobile products to the Blizzard Mobile QA team. Any topics not related to bug reports about mobile products developed and supported by Blizzard Entertainment are subject to deletion.

  • Don't post in all capital letters, use a misleading title, excessive punctuation, and/or non-standard symbols, etc.

    • While everyone wants their posts read, we ask you to refrain from using these types of tactics in order to bring more people to your thread. Let your post stand on its own merit. Threads violating this guideline are subject to deletion.

  • Using the words "Blizzard," "Blue," or any community team members' names in a thread topic is frowned upon.

    • Everyone would like Blizzard to read and acknowledge his or her post, and we understand that; however, use of such words in the subject line does not help that come to pass. Please make your thread title relevant to the post subject. Threads violating this guideline are subject to deletion.

  • Posting "First" or IBTL ("in before lock") constitutes as spamming.

    • You will be suspended if you create a post that is intended to call out that you achieved a specific reply number in a thread. This is considered spamming. Posting IBTL ("in before the lock") is not helpful, and if you feel a thread should be moderated please use the rating button to do so.

  • Do not "bump" posts.

    • The act of posting simply to bump a thread is considered spamming. This also includes bumping very old threads for no reason (called "necro bumping" or "necroing").

  • Petition posts are frowned upon.

    • This is a bug report forum and, as such, we ask that you please limit your content to providing information on potential bugs. Creating a thread to ask for replies as votes is not considered appropriate material for this particular forum. Threads violating this guideline are subject to deletion.

  • Do not post about locked or deleted threads.

    • Posts that are moderated have a reason behind the moderation. It's up to you to read the forum Code of Conduct and these guidelines to determine what you did wrong, learn from your mistake, and attempt to post again without breaking any rules.

    There is also a cool down period we institute during times of high forum traffic. If you are violating policy during one of these times due to frustration, you will be given a three-hour cool down suspension. This does not get logged on your record and is simply in place to keep the forums readable and civil. Serious violations will still have the appropriate action taken against them as documented in the Code of Conduct, and we do keep track of these cool down periods separately—if one is found to be repeatedly violating policy, appropriate action will be taken.
    Edited by Liogela on 4/27/2011 7:54 PM PDT
    This topic is locked.

    Please report any Code of Conduct violations, including:

    Threats of violence. We take these seriously and will alert the proper authorities.

    Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

    Harassing or discriminatory language. This will not be tolerated.

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