WoW is not responding. (Black Screen)

63 Draenei Shaman
0
I have been getting this error since Patch 4.1 hit. I don't even get a fatal error window, so nothing to report. My screen just freezes, turns black or white, and the Windows prompt for a non responding program pops up. I have to either close the program through these means, or ctrl-alt-del to even tab out of my game.

This is getting more and more irritating as the days go on as it almost always chooses to happen in combat.

I've deleted WTF Cache and Interface folders and ran my repair tool.

here is my DxDiag

------------------
System Information
------------------
Time of this report: 5/4/2011, 22:50:45
Machine name: OWNER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell XPS420
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3070MB RAM
Page File: 2567MB used, 3795MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_053C10DE&REV_A2
Display Memory: 1776 MB
Dedicated Memory: 497 MB
Shared Memory: 1278 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: LG W2361(Analog)
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0012.7061 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 4/7/2011 22:14:00, 10071656 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4551-11CF-FB68-30251CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x053C10DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / Headphones (SigmaTel High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_10280215&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5511.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/12/2007 01:40:48, 326656 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF Out) (SigmaTel High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7618&SUBSYS_10280215&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt.sys
Driver Version: 6.10.5511.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/12/2007 01:40:48, 326656 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (USB PnP Sound Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CM108.sys
Driver Version: 5.12.0008.1803 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/28/2007 07:18:10, 1310720 bytes
Other Files:
Driver Provider: C-Media Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (USB PnP Sound Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CM108.sys
Driver Version: 5.12.0008.1803 (English)
Driver Attributes: Final Retail
Date and Size: 6/28/2007 07:18:10, 1310720 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: 2500 Series
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x043D, 0x010B
FF Driver: n/a

Device Name: ?
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x000C
FF Driver: n/a

Device Name: Lycosa Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Device Name: Lycosa Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/10/2009 21:43:16, 196096 bytes
| Driver: usbd.sys, 1/18/2008 21:53:18, 5888 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x046D, 0xC01E
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| | Driver: hidusb.sys, 4/10/2009 21:42:48, 12800 bytes
| | Driver: hidclass.sys, 4/10/2009 21:42:48, 39424 bytes
| | Driver: hidparse.sys, 1/18/2008 21:53:18, 25472 bytes
| |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x046D, 0xC01E
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid
| | | Driver: mouhid.sys, 1/18/2008 21:49:18, 15872 bytes
| | | Driver: mouclass.sys, 1/18/2008 23:41:54, 34360 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/10/2009 21:38:40, 17408 bytes
| Driver: kbdclass.sys, 1/18/2008 23:41:54, 35384 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/18/2008 21:49:20, 54784 bytes
| Driver: kbdclass.sys, 1/18/2008 23:41:54, 35384 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/10/2009 23:32:52, 53224 bytes
| Driver: sermouse.sys, 1/18/2008 21:49:18, 19968 bytes
| Driver: mouclass.sys, 1/18/2008 23:41:54, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 19.2 GB
Total Space: 289.8 GB
File System: NTFS
Model: WDC WD3200AAKS-75VYA0 ATA Device

Drive: D:
Free Space: 5.6 GB
Total Space: 15.4 GB
File System: NTFS
Model: WDC WD3200AAKS-75VYA0 ATA Device

Drive: E:
Model: TSSTcorp DVD+-RW TS-H653B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/10/2009 21:39:17, 67072 bytes

Drive: F:
Model: HABILO 309MRKX SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/10/2009 21:39:17, 67072 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_29E9&SUBSYS_02151028&REV_00\3&172E68DD&1&30
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:55, 149480 bytes

Name: Intel(R) X38 Express Chipset PCI Express Root Port - 29E1
Device ID: PCI\VEN_8086&DEV_29E1&SUBSYS_02151028&REV_00\3&172E68DD&1&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:55, 149480 bytes

Name: Intel(R) X38 Express Chipset Processor to I/O Controller - 29E0
Device ID: PCI\VEN_8086&DEV_29E0&SUBSYS_02151028&REV_00\3&172E68DD&1&00
Driver: n/a

Name: Intel(R) 82566DC-2 Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_294C&SUBSYS_02151028&REV_02\3&172E68DD&1&C8
Driver: C:\Windows\system32\DRIVERS\e1e6032.sys, 9.08.0020.0000 (English), 9/12/2007 01:44:34, 228224 bytes
Driver: C:\Windows\system32\Prounstl.exe, 9.01.0001.0000 (English), 9/12/2007 01:44:40, 154496 bytes
Driver: C:\Windows\system32\e1e6032.din, 9/12/2007 01:44:34, 2689 bytes
Driver: C:\Windows\system32\NicCo6.dll, 2.00.0001.0000 (English), 9/12/2007 01:44:38, 28536 bytes
Driver: C:\Windows\system32\NicInE6.dll, 9.08.0001.0000 (English), 9/12/2007 01:44:40, 39288 bytes
Driver: C:\Windows\system32\e1000msg.dll, 9.07.0000.0000 (English), 9/12/2007 01:44:34, 179048 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_02151028&REV_02\3&172E68DD&1&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:55, 149480 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02151028&REV_02\3&172E68DD&1&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:42, 561152 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02151028&REV_02\3&172E68DD&1&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:52, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 01:46:06, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_02151028&REV_02\3&172E68DD&1&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:52, 39936 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 01:46:06, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_02151028&REV_02\3&172E68DD&1&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02151028&REV_02\3&172E68DD&1&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02151028&REV_02\3&172E68DD&1&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02151028&REV_02\3&172E68DD&1&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02151028&REV_02\3&172E68DD&1&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02151028&REV_02\3&172E68DD&1&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:22, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:57, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:16, 196096 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/18/2008 23:34:26, 15872 bytes

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02151028&REV_02\3&172E68DD&1&FB
Driver: n/a

Name: Intel(R) ICH9 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_02151028&REV_02\3&172E68DD&1&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:49, 14312 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:52, 43496 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:26, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:42, 109032 bytes

Name: Intel(R) ICH9 4 port Serial ATA Storage Controller 1 - 2920
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_02151028&REV_02\3&172E68DD&1&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:49, 14312 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:52, 43496 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:26, 19944 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:42, 109032 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_00000000&REV_02\3&172E68DD&1&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/18/2008 23:41:16, 16440 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02151028&REV_92\3&172E68DD&1&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:55, 149480 bytes

Name: Broadcom 802.11g Network Adapter
Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_100F1043&REV_02\4&2C339D45&0&28F0
Driver: C:\Windows\system32\DRIVERS\BCMWL6.SYS, 4.82.0028.0056 (English), 11/2/2006 00:30:53, 464384 bytes

Name: NVIDIA GeForce 8800 GT
Device ID: PCI\VEN_10DE&DEV_0611&SUBSYS_053C10DE&REV_A2\4&305D1F8&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 159848 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 4/7/2011 22:14:00, 289252 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_643cc58e\NvCplSetupEng.exe, 14.00.0000.0162 (English), 4/7/2011 22:14:00, 24603384 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 4/7/2011 22:14:00, 15511 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 10920 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 10690024 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 4/7/2011 22:14:00, 57960 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 2034280 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 13007464 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 5180824 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 2074216 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 2765928 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 10071656 bytes
Driver: C:\Windows\system32\nvinfo.pb, 4/7/2011 22:14:00, 4755 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 15227496 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.7061 (English), 4/7/2011 22:14:00, 6299752 bytes
Driver: C:\Windows\system32\nvdispco3220140.dll, 2.00.0014.0000 (English), 4/7/2011 22:14:00, 944232 bytes
Driver: C:\Windows\system32\nvgenco322060.dll, 2.00.0006.0000 (English), 4/7/2011 22:14:00, 855656 bytes

Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_02151028&REV_00\4&2C339D45&0&50F0
Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:04, 62208 bytes
Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/18/2008 21:53:28, 53376 bytes
Edited by JeremyS on 5/7/2011 6:06 PM PDT
Reply Quote
63 Draenei Shaman
0
Tried everything in the sticky Blue post, save for BIOS modification and am still crashing constantly.
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90 Blood Elf Priest
14420
its been happening to me to
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63 Draenei Shaman
0
Still happening today.
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Support Forum Agent
(SigmaTel High Definition Audio CODEC)
Date and Size: 9/12/2007 01:40:48, 326656 bytes
Your sound drivers are quite old. I'd suggest seeing if there are updates available.

In addition, you are critically low on hard drive space. You generally want to keep about 10% of a drive's capacity free, otherwise you'll start to see drastic performance decreases.

That being said, those issues are probably not causing your black screen. To deal specifically with the black screen issue, try testing the game in openGL mode and without sound.

- Right click on the World of Warcraft icon
- Click Properties
- In the Target field, add '-opengl' and '-nosound' after the last quotation mark
Example: "C:\Program Files\World of Warcraft\Launcher.exe" -opengl -nosound
- Click OK
- Try the game now with the icon you just modified.

There are also various firewall applications which have been known to cause a black screen issue; specifically ZoneAlarm and McAfee Firewall. Please open the appropriate ports through your firewall to allow World of Warcraft to work correctly. You can find more information on how to do so here: http://us.blizzard.com/support/article/21015

If none of the above steps work, we may start looking into overheating issues.
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63 Draenei Shaman
0
Yeah I did a bit of cleanup (26-gigs worth. RIFT and Cata beta lurking in my temp folders among other things)

I haven't been able to find a driver update for my sound in years. SigmaTel only allows OEMs to distribute their drivers and the Dell support website lists the one I use as the latest one available. I'll dig around to try to find a suitable update.

Going to try OpenGL right now.
Reply Quote
63 Draenei Shaman
0
Gave WoW a full day of testing with OpenGL on numerous characters and didn't get a black screen yet. :)

EDIT: Just kidding. After I post that I got a GREY screen of not-responding. However this wasn't in combat, but it came after I hit "Exit Now"!
Edited by Rinon on 5/9/2011 3:05 AM PDT
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Support Forum Agent
05/09/2011 01:22 AMPosted by Rinon
Gave WoW a full day of testing with OpenGL on numerous characters and didn't get a black screen yet. :)
Well we can pretty definitively say that your crashes were related to your video drivers.

Let's try fully cleaning out your current video drivers and then installing a fresh new copy.

1. Download the latest driver release:
Vista 32-bit: http://www.nvidia.com/object/win7-winvista-32bit-270.61-whql-driver.html
64-bit: http://www.nvidia.com/object/win7-winvista-64bit-270.61-whql-driver.html
2. Download and install Driver Sweeper from http://phyxion.net/Driver-Sweeper/Driver-Sweeper/
3. From the Add/Remove Programs window, uninstall your Nvidia Graphics (Display), PhysX, and 3DVision drivers.
4. Run Driver Sweeper and Clean the Nvidia - Display and Nvidia - PhysX drivers.
5. Reboot your computer, and install the package you downloaded from Step 1.

Make sure to take the game out of OpenGL mode!
________________________________________________
Accounts & Technical Services || Fri-Tues 10AM-7PM Pacific Time
Truth poorly defended loses not its truthfulness

Contact a live Support Rep directly - http://us.blizzard.com/en-us/company/about/contact.html
Please feel free to rate my services: https://www.surveymk.com/s/DXF96P2
Edited by JeremyS on 5/9/2011 6:10 PM PDT
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63 Draenei Shaman
0
It appears that 3D Guru no longer supports Driver Sweeper and doesn't host any links to them. After doing some digging I found the developer of it has it hosted on their own site: http://phyxion.net/Driver-Sweeper/Driver-Sweeper/

I'm going to do the above steps with this program.
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Support Forum Agent
Thanks for correcting me, Rinon. Forgot to update some of my links.

Fixed above.
________________________________________________
Accounts & Technical Services || Fri-Tues 10AM-7PM Pacific Time
Truth poorly defended loses not its truthfulness

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63 Draenei Shaman
0
Bah I got another black screen out of combat tonight, again while trying to log off/exit. I'll post again tomorrow if I get any more in-combat freezes because upon exit isn't too bad of a concern. :)
Edited by Rinon on 5/9/2011 10:47 PM PDT
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63 Draenei Shaman
0
No black screens in combat today, but another when I chose to exit. However if I leave it idling when I choose to exit it exits eventually rather than before where it just froze forever.
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63 Draenei Shaman
0
Got black-screened twice in combat tonight. :(
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20 Gnome Mage
80
can someone tell me this, since i am crashing and it is not my fault ( drivers updated, no problems since patch 4.1poop) i'm playing for a half working game, that i paid for it's FULL version, that means access to all town i bought, including SW. which my human pally tends to like to go to , but i can't..
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63 Draenei Shaman
0
Once again tonight during raid. This one was halfway from the graveyard to Bastion of Twilight, and again after I hit "Play" on the launcher.

EDIT: Third time tonight, eating food before the pull.
Edited by Rinon on 5/12/2011 7:36 PM PDT
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Support Forum Agent
Rinon,

Let's look into possible overheating as the cause next. Open up your case and use some canned air to blow out all the accumulated dust inside, ensuring that all your fans are spinning properly (including your CPU, GPU, and motherboard fans). If you have a laptop, blow that air through all the vents.

If you are overclocking any of your components, please return them to their default speeds.

Next, download and run the free temp-monitoring utility HWMonitor http://www.cpuid.com/softwares/hwmonitor.html. Let the game sit on the login screen for 5-10 minutes, then Alt+Tab out of the game to check the temperature of your CPU & GPU. Feel free to post the temps (in Celsius) in this thread.
________________________________________________
Accounts & Technical Services || Fri-Tues 10AM-7PM Pacific Time
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63 Draenei Shaman
0
Alright I opened up WoW at 2:47PM and will check it in 10 minutes.

Alright it's 2:57 now:

My processor cores are running between 31c and 36c with a max of 42 degrees in the second core, the other maxes are in the high 30s.

My GPU is running at 87c with a min of 45c and a max of 93c.

EDIT: ops forgot hard drive. This has stayed at a static 31c

Also my GPU has gone down to the 70s after the spike in loading WoW.
Edited by Rinon on 5/13/2011 3:12 PM PDT
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Support Forum Agent
The 8800GT is rated to run up to 105° C, but you're pushing it awfully close. Just sitting on the login screen is seeing the temp get up to 93.

05/05/2011 07:22 PMPosted by Rinon
it almost always chooses to happen in combat.
And I'd be willing to bet it gets even hotter than 93 during combat.

Definitely open up your case if you haven't already to perform a physical inspection. If you have an external fan (like a desk fan or something) you might try running with the side off the case and the fan blowing into it, to see if that helps.

In addition, can you tell me the make and wattage of your power supply? If you don't know off-hand, it should be written on a sticker on the unit itself and be fairly visible.
________________________________________________
Accounts & Technical Services || Fri-Tues 10AM-7PM Pacific Time
Truth poorly defended loses not its truthfulness

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63 Draenei Shaman
0
Yeah I opened my case earlier to dust it, it'll take a bit to unplug and check the PSU since it's not on my receipt for the purchase, I don't have raids until next Tuesday so I can play around in 5-mans or something til then to test. I don't have a desk fan unfortunately, but would running with just the side panel off on my case be sufficient?
Edited by Rinon on 5/13/2011 5:23 PM PDT
Reply Quote
63 Draenei Shaman
0
It's a 375w power supply.

Also I'm gonna try the 10-minute check with the side panel off to see if that alone makes a difference.

EDIT: looks like it. Max at login screen was 67 degrees.
Edited by Rinon on 5/13/2011 6:03 PM PDT
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