In order to transfer across Accounts, the exact same person MUST be the registered Account Holder of both accounts. Period. No exceptions. The registered e-mail doesn't matter, nor does it matter WHO pays on the account. The one and only thing that does matter is the registered account holder. They must be identical on both accounts.http://us.blizzard.com/support/article.xml?articleId=20558
- Transfers between accounts can be done only if you are the subscriber on both accounts.
- Trial accounts are not eligible to send or receive characters. To remove this restriction please upgrade to a paid account.
- Characters may not be transferred to or from a locked, suspended, or banned account.
- Customers with expansion accounts cannot transfer characters to a non-expansion account. The reverse is accepted.
The **ONLY** time the registered Account Holder's name can be changed is in the case of a LEGAL name change. Marriage would be one such example. Or in the case of a minor who shared the account with their legal guardian becoming an adult. In the latter case Blizzard will assist them in setting up a new account and transferring over certain characters. In either such cases the Account Holder would need to contact Accounts and Billing.
Main Page: http://www.blizzard.com/support/wowbilling/
Phone: 1.800.592.5499 (M-F 8am-8pm Pacific Time)
Phone (Australian callers): 1-800-041-378
There are NO other exceptions to the above. http://us.blizzard.com/support/article.xml?articleId=20558
Transfers between accounts can be done only if you are the subscriber on both accounts."
"Can I transfer characters from one account to another?
To initiate a transfer between two accounts where you are the subscriber, you will need to specify the account name associated with the account you wish to transfer a character to, and answer the 'secret question' for the destination account. Without this information an account to account transfer will not be possible.
Who is eligible for account-to-account transfers?
Transfers between accounts are only allowed between accounts where you are the subscriber. We do not support the transfer of characters between friends, guild mates, or family members. To conduct an account-to-account transfer, you will have to answer the 'secret question' for the destination account, and the last name on both accounts must match.
Why is it set up that way?