Due to financial hardship, he was unexpectedly unable to play his account for a month. Today when he logged back on, one of his officers had taken over his position as guild master and kicked 200 plus members out, including my friends son.
The offending officer, kicked everyone out of the guild who protested him taking it over. Then proceeded to ask Blizzard to make him the GM due to the current GM's inactivity. Blizzard made this person the GM due to inactivity and with the vote of the remaining guild members.
When I brought this to a Blizzard GM's attention. He refused to look into this, check the facts and consider an exception. At a very basic good faith business conduct it doesn't make sense for Blizzard to get involved and so quickly make the decision to give this guy the GM rank. My friends kid was gone 1 month vs 4 years of building, recruiting and helping his guild mates.
The GM says that the decision was made for the "...benefit and growth of the guild..." The guild has not grown anywhere in a months time. It's still level 20 as it was when my friends son left and it's still has all of his bank tabs etc. How is this at all reasonable, fair, honest? I'm really just stunned that this has happened and that a Blizzard GM is refusing to look at the facts and make an exception. It's just not how Blizzard treats their customers. Please look into this as it really seems an unusual thing to do.