Point Conversion Sellback Policy
This also completely confuses me. The way this CM said it, they think that this "two hour window" of selling back an item ticks down while logged out. You can have bought an item a year ago, and stopped playing the game, and when you come back the item will still say it has 2 hours left until being sold back.
It sounds like mentioned by someone else, if you just buy it THREE hours before the realms go off line, then you can still sell them back to the vendor, since they are only going to get rid of the timer on items bought 2 hours before the realms go down. Overly confusing. You should just say you are going to get rid of this window for selling back items completely on all items with this patch.
what they really need to do is allow it to be sold back for justice points instead of going thru this headhead!
06/26/2011 11:14 PMPosted by WhalezCould we get some clarifications from you Bashiok, please. No matter when you buy the items, the day before, 2 hours before, 3 months before, and they all have a timer on them because you logged off with it trying to be clever, it will be erased and non refundable?
Correct. All refund timers are wiped while the realms are down.
Is this something new? Back before Cataclysm released, and before the prices were adjusted for level 85 gains, I had purchased Heirloom gear to use for leveling a goblin. I'd kept it on my bank alt and had not logged into that character until I was ready to make my goblin. When I did finally log in to retrieve the Heirlooms after Cataclysm had launched, they still had 1:45 left on the refund timer and were refundable for the updated, greater price.06/27/2011 10:28 AMPosted by BashiokCorrect. All refund timers are wiped while the realms are down.
Correct. All refund timers are wiped while the realms are down.Is this something new? Back before Cataclysm released, and before the prices were adjusted for level 85 gains, I had purchased Heirloom gear to use for leveling a goblin. I'd kept it on my bank alt and had not logged into that character until I was ready to make my goblin. When I did finally log in to retrieve the Heirlooms after Cataclysm had launched, they still had 1:45 left on the refund timer and were refundable for the updated, greater price.
They didn't do it this way originally because at the time- heirlooms were purchasable with JP- not VP. VP just came out with Cata launch)- therefore one could not just purchase something of the highest point level just to return it when Cata launched. And I'm pretty sure you could get JP's from doing the regular daily (this was before they made it possible to get JP's from the bosses in regular 85 dungeons). So it wouldn't have that much of an effect on people (you got to keep your Jp's from Wrath to carry over to Cata anyways).
Bliz figured people would try and exploit the system by purchasing something that cost VP the day before so they could get a "one up" on the next tier of VP gear.
Items purchased within the two hour window before the release of 4.2 will lose their ability to be sold back to the vendor when the realms are brought down for maintenance. No refunds will be granted for items purchased during this time, either by the in-game vendors, or our support departments.
06/27/2011 10:28 AMPosted by BashiokAll refund timers are wiped while the realms are down.
That's a sensible policy. So why do two blue posts refer twice each to the irrelevant two-hour time window?
In other words, just refund it for the current price, if there is a current price. If the problem is that the refund price/currency is stored with the item, then during the update change the refund price on conquest to honor, on honor to no refund. Seems like it's about the same difficulty as clearing the refund timer.
Is the timer-clearing only for honor/conquest/justice/valor? If I buy something with TB points, JC or Cooking tokens, can I still get a refund?
Ok according to the refund policy I bought items as instructed well before the 2 window in your example, now since the servers are back up the items can not be refunded? I purchased these items yesterday and logged off? Is this a bug or what?
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