BTW,,, they are now tracking you..... IP based logins to show when to apply authentication.... They know where you are...
If you still agree with this policy please continue playing WoW... at least I will know where you are. :)
07/25/2011 04:35 PMPosted by Cupcakéuse a keylogger on the PC you were at in a cyber cafe and bamm theyre in your acct WITHOUT being prompted for your authenticator
which is why you should NEVER NEVER NEVER use a cyber cafe PC to play wow.
A: The system is only supposed to remember the very last computer you logged in from. This means that if I logged in and out from my computer, walked over to my boyfriend's computer and logged in/out, and then walked back to mine and logged in/out, I am supposed to get an authenticator prompt on his computer and again when I go back and log into mine. If you are not getting an authenticator prompt when you go from one computer to another, the system is not working as it is supposed to! Put in a ticket and see what they have to say. On the plus side, it does mean that apparently the 'hacker's computer is now permanently saved in the system as safe' scenario is a boogeyman. Assuming that the system is working correctly on your account, of course.
B: Due to large amounts of conflicting data during the past month, one theory we'd floated was that it randomly picked...oh, five or so things out of a pool of 10 or something to use for computer authentication. This is incorrect. Whatever data it uses to confirm 'your' identity, it is uniform on every account. Btw, the information does include your IP address. It's possible that it may be classifying a change of IP as a lower priority than the other data, but it is supposed to notice when your IP changes and prompt you. Again, if the system is not prompting you, put in that ticket.
C: She'd never heard of the addon that deletes the registry entry, and her reaction to my attempts to explain it hint that either there is a server-side component as well (which might just be the system that remembers your last login), or that the registry entry belongs to a different system. Yeah, I'm confused, too. Couldn't get her to clarify.
07/25/2011 04:40 PMPosted by ShadowwindI'm about to call Tech Support again, both as a bug report and as a check to see if another rep says the same thing the girl did this afternoon. Wish me luck on a shorter hold time this time around. :-(
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