Topic (Locked) [NEW] Account Management Unavailable
Harlsoco
Harlsoco
Support Forum Agent
Edited by Roraks on 6/28/11 4:14 PM (PDT)
New thread: http://us.battle.net/wow/en/forum/topic/2743684807

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Update 2:00PM: The account management page is currently undergoing maintenance. No ETA available.

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We are aware of players being unable to log into Battle.net Account Management at this time. Our technicians are aware of this issue and are working towards a resolution. During this time players will be unable to setup/cancel subscriptions, process character services, upgrade accounts, etc. Players may be unable to access Knowledge Base support articles as well.

We will update the thread when we have further information.

As always, please make sure you are posting within the forum guidelines.
<a href="http://us.battle.net/en/community/conduct">http://us.battle.net/en/community/conduct</a>

Non constructive posts will be deleted.

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If you need to add game time, please contact our billing and account services team directly.

If you are attempting to download the game, use the following links:

PC: http://us.media.battle.net.edgesuite.net/downloads/wow-installers/WoW-4.0.0-WOW-enUS-Installer.exe

Mac: http://us.media.battle.net.edgesuite.net/downloads/wow-installers/WoW-4.0.0-WOW-enUS-Installer.zip
Kaablaa
Firetree
Kaablaa
85 Tauren Paladin
3180
blows. i was just gonna add more account time and get back on too
Dämage
Dalvengyr
Dämage
90 Undead Mage
10510
Any new information on when this will be fixed?
Montage
Hydraxis
Montage
63 Troll Druid
560
Any idea when the problem will be resolved? I just bought Sc2 and I wanna play :(
Rastalaan
Sentinels
Rastalaan
85 Draenei Paladin
1200
Agreed... have to wait 3 hours after servers are up to play COME ON!! >:( not happy
Xanderdgreat
Boulderfist
Xanderdgreat
85 Night Elf Warrior
1360
Hey blizzard , i appreciate your guys hard work, i just had a question about when the clients may be ready to be downloaded again because i recently bought a new computer and need to re download the game and expansions - thanks!
Omnishinzui
Turalyon
Omnishinzui
90 Night Elf Druid
12900
My game time ran out last night and I need to add more time to play :( And I need to get time for a friend as well >.>

Hope its up soon
Dharik
Sargeras
Dharik
85 Human Warrior
3935
ETA on the Account Management?
Unforgivenes
Cenarion Circle
Unforgivenes
83 Blood Elf Death Knight
925
I was going to change my password i haven't even played for a month.
Korgaen
Ysera
Korgaen
85 Dwarf Hunter
6770
if i call in can they add game time for me?
Kawachi
Hydraxis
Kawachi
88 Gnome Warlock
8690
yah this really sucks, I really wana play some 4.2 :(
Elardran
Fizzcrank
Elardran
56 Human Paladin
620
It's ok blizz. you just cant give up! If u can make the worlds greatest game EVER, then u can fix a simple technical problem. Im rooting for ya!
Peto
Baelgun
Peto
85 Night Elf Warrior
2035
is there any other payment option at all to get back on this isnt cool my only day off
Tekton
Tichondrius
Tekton
85 Human Rogue
14390
Kinda weaksauce to not give even subtle updates every half hour. Even something like "We're still working hard to resolve this issue and we are having a hard time figuring out the problem. Thanks for your patience."
And the "It will be up soon" response gets old. Soon could be five years from now, depending on your PoV.
Garzros
Kilrogg
Garzros
90 Troll Hunter
7640
Same as many others here, I need to add gametime before I can play >.> plus it takes at least an hour usually for paypal to clear :(
Ongrag
Muradin
Ongrag
90 Undead Hunter
12105
I just got the last 2 expansion packs, and I wanted to put them on. Hopefully you can get this issue resolved fast!
Killcraft
Lightbringer
Killcraft
85 Human Warlock
4025
ETA would be nice to know.
Support Forum Agent
06/28/2011 02:03 PMPosted by Korgaen
if i call in can they add game time for me?

Yes. Our billing and account services team should be able to assist you.

**Note** They will not be able to help with completing a password reset.
Hellight
Duskwood
Hellight
85 Human Paladin
7830
Anyone knows how long is gona take
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