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I just spoke with a GM concerning this matter, and am here to report that it is a KNOWN issue that they are working on.
I quote: "the matter is still being looked into. I do know that it can be discouraging, but with issues like this it can sometimes take a while for everything to be complete. :/"
"In the meantime I can offer you a solution that *may* work. Some players have reported that if they wait twice the length of the "estimated wait time" with it not popping, they can drop queue and rejoin and that will assist in getting them in one. However it is something I have only heard of working for some players."
The GM also stated that the people responsible for the forums are a different department, and that to get a blue response we could try requesting a response specifically on this matter. I will be posting this same response in every thread I find regarding this, and hopefully we can spread the word and this will help more players get into their q's while the Devs get this fixed.
bump. think our teams mmr is sitting right above 2400. no queue pop last night in about an hours time. i have a 3112 point cap and im not going to get my points, not because we cant win game, but because we cant get INTO games :(
if i have to i will pug 2 point wins and 21 point losses just to get the 400 points a win if i have to. im not going to miss out on 1k+ points due to a bug.
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