AGDC '09: Frank Pearce & J. Allen Brack Keynote
Yes this is from 2009. Which just means that since then there has been more data that Blizzard has to keep track of and test.
08/05/2011 07:56 AMPosted by ApexYou simply have to walk away from belligerent customers. That's it. No funny BS retorts designed to embarrass the customer in front of others *ahem* (retorts that only encourage the customer to become MORE belligerent, by the way).
We rely on you, Zarhym, to inform us of important things and it sucks to be told that you were preoccupied and couldnt feed us the knowledge we desire.
Hell, id gladly jump in a barbarian death pit and fight my way out just to have a job like yours!
Your our greatest source of daily information!
Well, I do appreciate that you have this level of respect for us, Madbro, and also hold us to high expectations. All's I can say is I completely understand where you're coming from. :)
08/05/2011 10:15 AMPosted by JamonThe targeting issues are murder when tanking. Even when specifically clicking on a new target, my next ability will inexplicably select the previous target; usually targets a corpse.
08/05/2011 12:00 AMPosted by Zarhymnice your in the process of building a small patch after this problem was reported on for months now. But i understand blizz con is more important, so we will wait till it gets fixed.
Having a textual conversation really doesn't have to work this way. I specifically said "my team" in my post to ensure there was no confusion -- but even then I can't ensure anyone correctly understands the meaning of what they're reading.
My team doesn't build patches. And the people working to develop, test, and deploy fixes, and create new patch builds, aren't preoccupied with BlizzCon right now.
The process of documenting, troubleshooting, and testing bug fixes is complicated and constant. We've made many fixes since day one of patch 4.2's release, most of which could be done server-side. All the while we've been working on fixes for bugs that can't be addressed without a client-side patch. But the process for creating a stable new patch build to address any known issues is certainly not as easy as I think you're implying.
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