3D and directX

5 Orc Warlock
0
Hello, well yesterday i changed to windows 7 and i downloaded my wow but now i cant even open it because it says
"World of Warcraft was unable to start up 3D acceleration. Please make sure DirectX 9.0c is installed and your video drivers are up-to-date."
I know directX is up to date i have 11.0 and i don't know what to do. If you can help me please do it asap.
-thank you
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100 Night Elf Hunter
3205
Can you provide a DXDIAG:

Click on Start
Click on Run (Windows Vista/Windows 7; use the search function)
Type in dxdiag and press enter
Once it's done loading, click on save all info
Open the text file, copy the entire contents of it and paste it into your next reply
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5 Orc Warlock
0
------------------
System Information
------------------
Time of this report: 8/18/2011, 11:56:12
Machine name: USER-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: INTELR
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.93GHz (2 CPUs), ~2.9GHz
Memory: 512MB RAM
Available OS Memory: 504MB RAM
Page File: 716MB used, 810MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: The file RTKVAC.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(r)865G Graphics Chip Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_71011462&REV_02
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 18:25:51, 10752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6632-11CF-D337-B14CACC2CB35}
Vendor ID: 0x8086
Device ID: 0x2572
SubSys ID: 0x71011462
Revision ID: 0x0002
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Speakers (Realtek AC'97 Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_B0101462&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVAC.SYS
Driver Version: 6.00.0001.6305 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 6/18/2009 19:45:02, 4172832 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek AC'97 Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVAC.SYS
Driver Version: 6.00.0001.6305 (English)
Driver Attributes: Final Retail
Date and Size: 6/18/2009 19:45:02, 4172832 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (Realtek AC'97 Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVAC.SYS
Driver Version: 6.00.0001.6305 (English)
Driver Attributes: Final Retail
Date and Size: 6/18/2009 19:45:02, 4172832 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D2
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 18:52:09, 258560 bytes
| Driver: usbd.sys, 7/13/2009 18:51:05, 5888 bytes

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ Logitech USB Wheel Mouse
| Vendor/Product ID: 0x046D, 0xC00E
| Matching Device ID: hid\vid_046d&pid_c00e
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 20:19:10, 51776 bytes
| Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 163.0 GB
Total Space: 190.7 GB
File System: NTFS
Model: ST3200826AS ATA Device

Drive: E:
Model: ATAPI DVD A DH20A4P ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 18:11:26, 108544 bytes

Drive: D:
Model: BENQ DVD DD DW1650 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 18:11:26, 108544 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Device ID: PCI\VEN_8086&DEV_24DB&SUBSYS_71011462&REV_02\3&13C0B0C5&0&F9
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 133200 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&13C0B0C5&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 153680 bytes

Name: Realtek AC'97 Audio
Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_B0101462&REV_02\3&13C0B0C5&0&FD
Driver: C:\Windows\system32\drivers\RTKVAC.SYS, 6.00.0001.6305 (English), 6/18/2009 19:45:02, 4172832 bytes
Driver: C:\Windows\SOUNDMAN.EXE, 6.00.0000.0005 (English), 4/14/2009 07:43:42, 604704 bytes
Driver: C:\Windows\system32\ALSNDMGR.CPL, 2.03.0001.0001 (English), 4/14/2009 07:43:10, 19036704 bytes
Driver: C:\Windows\system32\ALSNDMGR.WAV, 2/5/2002 06:54:58, 141016 bytes
Driver: C:\Windows\system32\RTLCPL.EXE, 2.00.0000.0009 (English), 4/14/2009 07:43:36, 10975264 bytes
Driver: C:\Windows\system32\RTLCPAPI.dll, 1.00.0001.0004 (English), 4/14/2009 07:43:32, 154144 bytes
Driver: C:\Windows\system32\RtkCfg.dll, 1.00.0000.0001 (English), 4/14/2009 07:43:26, 141856 bytes
Driver: C:\Windows\Alcrmv.exe, 2.00.0000.0004 (English), 4/14/2009 07:42:52, 223776 bytes
Driver: C:\Windows\system32\RtkAPO.dll, 11.00.6000.0085 (English), 4/14/2009 07:43:20, 2510368 bytes
Driver: C:\Windows\system32\RtkPgExt.dll, 6.00.6000.0066 (English), 4/14/2009 07:43:32, 965664 bytes
Driver: C:\Windows\system32\drivers\drmk.sys, 6.01.7600.16385 (English), 7/13/2009 19:41:37, 80896 bytes
Driver: C:\Windows\system32\drivers\portcls.sys, 6.01.7600.16385 (English), 7/13/2009 18:51:02, 177152 bytes
Driver: C:\Windows\system32\WMALFXGFXDSP.dll, 6.01.7600.16385 (English), 7/13/2009 20:16:19, 1202176 bytes
Driver: C:\Windows\system32\SysFxUI.dll, 6.01.7600.16385 (English), 7/13/2009 20:16:15, 338944 bytes

Name: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_101C1462&REV_10\4&1F7DBC9F&0&58F0
Driver: C:\Windows\system32\DRIVERS\Rtnicxp.sys, 6.109.0530.2008 (English), 7/13/2009 17:02:52, 43008 bytes

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_8086&DEV_2572&SUBSYS_71011462&REV_02\3&13C0B0C5&0&10
Driver: C:\Windows\system32\DRIVERS\vgapnp.sys, 6.01.7600.16385 (English), 7/13/2009 18:25:49, 26112 bytes

Name: Intel(R) 82801EB SMBus Controller - 24D3

Name: Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Device ID: PCI\VEN_8086&DEV_2570&SUBSYS_25708086&REV_02\3&13C0B0C5&0&00
Driver: n/a

Name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Device ID: PCI\VEN_8086&DEV_24D1&SUBSYS_71011462&REV_02\3&13C0B0C5&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 133200 bytes

Name: Intel(R) 82801EB LPC Interface Controller - 24D0
Device ID: PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&13C0B0C5&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes
Edited by Davidhc on 8/18/2011 10:19 AM PDT
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100 Night Elf Hunter
3205
=|

You should have stayed with the Operating System that was previously installed on this computer.

You are running Windows 7 on a computer that has a Pentium 4 processor, 512 MB of RAM and some sort of integrated Intel graphics chipset. It does not even meet the system requirements for it either =| (http://windows.microsoft.com/en-US/windows7/products/system-requirements).

It would be best if you went back to the previous Operating System that was installed on this machine. It was more than likely Windows XP.
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90 Human Priest
7795
alright thanks i was thinking it was because of that too. thank you
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