blizzard store checkout not working

85 Night Elf Hunter
1040
I keep getting the same error, i have tried changing browsers but still get the same error.


XML Parsing Error: not well-formed
Location: https://us.blizzard.com/store/co/checkout.xml
Line Number 252, Column 104:
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Blizzard Employee
Hi, Armeyo. I'm sorry to hear that you're having problems checking out. Is this occurring with specific products, or can you recreate the error with any product? Which browsers have you tried using?
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85 Night Elf Hunter
1040
Hi, i have tried firefox, explorer and google chrome. It happens every time i try to buy more game time.
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90 Blood Elf Hunter
0
i am also having the same error, but when trying to purchase a pet rather than game time. I've also tried all the browsers too.
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100 Troll Warrior
10640
Unable to access any of my client details from Battle.net either. Always comes up with "An error has occured."
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80 Blood Elf Warlock
1590
I'm also having the same issue while trying to purchase the winged guardian.
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80 Blood Elf Warlock
1590
XML Parsing Error: not well-formed
Location: https://us.blizzard.com/store/co/checkout.xml
Line Number 252, Column 104:
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96 Draenei Shaman
1350
Likewise, a fix would be appreciated. The mount is beastly, I want!
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85 Worgen Warlock
1605
Same issue
Location: https://us.blizzard.com/store/co/checkout.xml
Line Number 252, Column 104:

Been getting the same thing over the past 2 days.
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96 Draenei Shaman
1350
Cmon, a reply would be nice!
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85 Blood Elf Paladin
1330
I am having the same problem. whenever I go to checkout the page just refreshes, and it happens with chrome, firefox, ie, and with pets and mounts. Also I agree with zefur a reply would be nice; atleast saying you are looking into the issue and not just ignoring us.
Edited by Phobius on 10/6/2011 10:14 PM PDT
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96 Draenei Shaman
1350
*SOLUTION*

Just spoke to Blizzard via phone, the error is coming up because you haven't entered an address or shipping address on battle.net under "ACCOUNT". I added one, and it fixed the error!
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Blizzard Employee
Hi, all. This issue should be fixed on http://us.blizzard.com/store/ now. The other regional store websites will be updated with the fix soon.
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90 Tauren Druid
6845
Hi there. I see you said you fixed the bug on the 11th. Well, I am having the same issue as all of these people and it is the 23rd now. I clicked the link you provided, Fynkdt, and it still just refreshes the page. I just want a cute little moonkin pet. D': That is all my little heart desires!
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I'm having the same problem, I'm trying to buy the Celestial Steed but the checkout button does nothing but refresh the page. :(
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90 Goblin Rogue
9480
I am also having this issue and seeing that ppl have been struggling with this for over a month now show very little concern and effort of Blizzards part to resolve it. I tell you this though, if the issue was with billing and Blizzard wasent able to bill ppl for game time, it would be fixed so fast your toons heads would spin!!.
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42 Blood Elf Hunter
290
When i press checkout, it just redirects me back to the Store 'Home' tab. Ive tried using every browser but it isnt working.
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42 Blood Elf Hunter
290
You wonder how the top money making mmorpg still fails to fix its basic problems. I cant buy more game time because i cant use the store. I guess ill just move on to another game?
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100 Night Elf Hunter
8030
um yeah when i hit checkout it sends me to this page :http://us.blizzard.com/store/index.xml
watsup with that
and each time it says my cart is now empty, i just hope it doesnt try to run 20 winged guardians through it at the same time =S
Edited by Talsaridorn on 1/7/2012 1:49 AM PST
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90 Gnome Priest
14365
This page contains the following errors:
error on line 252 at column 96: Encoding error
Below is a rendering of the page up to the first error.

still can't buy game time -.-

I hope you guys fix this ASAP!!
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