Unable to Connect to Guild Chat after Paid Service

(Sticky)

I am having issues as well as my guild members. Will we have to wait till next weeks restart/maintenance for a resolution?
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90 Troll Druid
13125
I'm now having this same issue (switched guilds/name changed on Thursday) Updated the mobile armory ect, and can't log into guild chat. :(
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90 Night Elf Druid
11815
Happening to me

<-- this character/guild and other characters associated with this guild.
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Quality Assurance
This should be resolved after the next realm restart. I know this is not ideal, but our engineers are working on a better solution.
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85 Night Elf Druid
7725
i did a guild name change on dec 30 2011 and am still not able to connect to the guild chat from the app however my horde canstill chat just cant with th guild i name changed please help and unfortionaty yall didnt do maintenance today so whats going to happen? nam i going to get reimburts for the time i paid for it and was unale to use it or can u hurry and fix it
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85 Night Elf Druid
7725
yay its fixed!!!!! <3
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90 Tauren Druid
16695
I am having the same problem. We did a name change last night before any of the servers went down for matience. I do not know if the servers were reset so that could explain why I can not log in if they weren't
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Quality Assurance
01/10/2012 09:15 AMPosted by Zabulzel
I am having the same problem. We did a name change last night before any of the servers went down for matience. I do not know if the servers were reset so that could explain why I can not log in if they weren't


This issue should be resolved after our weekly maintenance.
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85 Tauren Paladin
7415
OK...I didn't do any paid service, but I cannot use guild chat after just dropping guild and joining another. I show up in the new guild, but my WoW app won't update. It still shows the icons as my old guild and tells me I'm not part of a guild. /sigh

My paladin is the only one that will not connect.
Edited by Dontujudgeme on 1/27/2012 7:14 AM PST
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Quality Assurance
OK...I didn't do any paid service, but I cannot use guild chat after just dropping guild and joining another. I show up in the new guild, but my WoW app won't update. It still shows the icons as my old guild and tells me I'm not part of a guild. /sigh

My paladin is the only one that will not connect.


In general, guild data can take up to a day to update. This shouldn't persist for long.
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Did a name Change on Guild. Can not get into Guild Chat. It had been over 24 hours.
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90 Gnome Warlock
11415
Have had exactly same problem. Our guild recently underwent name change 2 days ago and am since unable to access guild chat. Very frustrating :( U guys at blizzard are awesome and I know u can get this fixed. PLEEEEASE.
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90 Night Elf Rogue
3980
I posted in the other topic under mobile bugs, but I thought I would add that after the last update, I had also issues with Guild Chat, but I have not changed Guilds or Guild name.

When I attempted to log into Guild Chat again, the entire app stopped connecting and I haven't been able to get in since. It says it is unable to establish a connection with the server.
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72 Draenei Priest
1760
The whole mobile armory seems to be down. Guild chat, auction house, everything.
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Quality Assurance
http://us.battle.net/wow/en/forum/topic/4926493141
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90 Night Elf Druid
13805
I made a guild name change 4 days i too have the same issue any way you can correct this from your end clear cache etc please help :-)
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57 Draenei Death Knight
100
I am unable to use remote chat as well since changing the guild name 4 days ago i am on alliance alexstrasza can you try clearing the cache for my toon as well.
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Quality Assurance
05/19/2012 07:36 AMPosted by Caloristayaa
I am unable to use remote chat as well since changing the guild name 4 days ago i am on alliance alexstrasza can you try clearing the cache for my toon as well.


This should be cleared up after tomorrow's maintenance.
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90 Night Elf Druid
13760
I upgraded to get the guild chat a few days ago, and none of my characters on my main server have been able to access their guild chat. (Blade's Edge) This includes toons that have been in their current guilds for months. Meanwhile on servers I don't care about, the toons have no problems accessing their guild chat's. >.> Anything I can do on my end for this? I've removed/reinstalled the app, rebooted my phone (if I had a clue how to clear the cache, I totally would - iPhone 4, if anyone can tell me how). Really don't want to keep a service if I'm not even going to be able to get it working. :(
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