[BUG] Armory - Characters not showing up

Some characters are experiencing a problem in which they get the following error
"Oops, Something went wrong. or this characcter profile is currently unailable due to a long period of inctivity??? i have been playing them, they are both level 33 and on relam DARKSPEAR. can you plz fix this
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Blizzard Employee
What are the names of these characters on Darkspear?
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