Home/ World Latency indicator not displaying

(Locked)

90 Blood Elf Warlock
18590
Not sure if this is a Mac specific problem or not, but my Home/World latency under 'Game Menu' isn't displaying a number, just 0 for both. I usually sit at around 18 ms (23-30 ms during peak hours on an EST server) but I've never had just zero. I logged onto my old PST server where I used to see 150 ms and it still shows up as 0 there as well. I shouldn't be complaining but I find it difficult to believe it actually is zero. I'm running 10.6.8 on a Mac Pro 1.1
MVP - Technical Support
90 Human Warrior
18580
0 means the api hasn't returned the value for waht it is yet. It might mean extreme lag or it might just mean the server didn't respond to GetNetStats() request, do "/dump GetNetStats()" without quotes in game and see what it returns, the returns should be

1 Download
2 upload
3 Home latency
4 World Latency
________________________________________________
Mac Tech Support MVP
Addon Author
http://www.curseforge.com/profiles/mysticalos/
Having the exact same problem. The GetNetStats() request is showing;

[1]=0.39618429541588.
[2]=0.043849878013134.
[3]=0.
[4]=0.

I have no mods installed and have deleted my WTF folder as well.
85 Worgen Warlock
13475
Oh jeez finally. I have the same issue. fps returns a value while the latency portion returns a value of 0. And this was after sitting around for 2 hours.

Same as above:

Dump: value=GetNetStats()
[1]=5.1604890823364,
[2]=0.18687714636326,
[3]=0,
[4]=0
Edited by Mangroas on 11/29/2011 2:22 PM PST
90 Blood Elf Warlock
18590
Here were my results:

Dump: value=GetNetStats()
[1]=1.6892569065094,
[2]=0.082489185035229,
[3]=0,
[4]=0

Whew, at least I'm not alone. Just as Mangroas mentioned, my fps returns a value but not for latency. I noticed this same issue when I was playing on PTR.
MVP - Technical Support
90 Human Warrior
18580
well, that api is proving it's nothing you can fix, the server is just returning no value. i'll fix itself when things settle down on server end i'm sure
________________________________________________
Mac Tech Support MVP
Addon Author
http://www.curseforge.com/profiles/mysticalos/
85 Worgen Warlock
13475
It was also happening for the duration of the PTR so I dunno if it'll actually go away. >.>
85 Dwarf Warrior
1470
Having the same issue.....wooohooo 0ms!
Support Forum Agent
Thanks for the reports, this is something we're looking at. Does the other meter information show, like Bandwidth, Install/Downloaded (will show percentage).

Also, does your Launcher state "World of Warcraft is up to date" before you hit play?
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment || Fri-Tue 1:45 pm - 10:45 pm CST
http://www.surveymk.com/s/RF8K3KG ---- Rate my Baaaaalue Posts. How's this sheep doing?
Mac Blue will make you JUMP JUMP
TonyM will make you JUMP JUMP
Blue Posts will make you JUMP JUMP
MVP - Technical Support
90 Draenei Mage
6490
Hmm

Odd

I'm getting the same thing. Disabled all addons and its still doing not returning anything in the last 2 fields for GetNetStats

Yes my launcher is saying all up to date.

I've also randomly gotten 4 people to test and it seems to be working for them. One's in Canada and has the Optimize network for speed option off. Another in Virginia and has that option turned on. A third friend is in Jersey and has it turned on as well. Last one's in the US somewhere and has that option turned on.

Not sure if that's all connected or not.


________________________________________________
Bringing you walls of text and cookies since 2005 :)
Mac Tech Support MVP (moonlights in other forums)

Here to Help :)
85 Worgen Warlock
13475
Thanks for the reports, this is something we're looking at. Does the other meter information show, like Bandwidth, Install/Downloaded (will show percentage).

Also, does your Launcher state "World of Warcraft is up to date" before you hit play?
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment || Fri-Tue 1:45 pm - 10:45 pm CST
http://www.surveymk.com/s/RF8K3KG ---- Rate my Baaaaalue Posts. How's this sheep doing?
Mac Blue will make you JUMP JUMP
TonyM will make you JUMP JUMP
Blue Posts will make you JUMP JUMP



Yep. Had to double check but it's all downloaded and optimized here. TBH I thought it was a UI issue but then disabled everything and deleted the Cache and WTF files as well as the Interface folder and even aftter like, 6 hours online going through LFR, the new dungeons and FL it still showed 0.
90 Night Elf Mage
13655
I have had the exact same issue since logging on after the new patch.
All other info is showing, just the home/world latency is saying 0. I know there is some lag there.. I can feel it during some boss encounters.

If it is mac related (/shrug) I'm playing on an iMac running 10.7.2. So far that's the only thing I've really picked up on. Game performance has been great with no crashes.
90 Blood Elf Warlock
18590
Thanks for the reports, this is something we're looking at. Does the other meter information show, like Bandwidth, Install/Downloaded (will show percentage).

Also, does your Launcher state "World of Warcraft is up to date" before you hit play?


Thank you for the prompt MVP and blue responses, very much appreciated : ) My launcher is stating "World of Warcraft is up to date" and all of the other information such as Bandwidth, etc, is displaying correctly. I tried logging in without add-ons running, cleared my cache folder and it's still displaying the same "0" values. My game performance is perfectly fine however and my latency feels as it normally does.
90 Human Paladin
16515
Yes, most of my Mac buddies are having the same issue. Wow is up-to-date, just no home or world pings at all.
MVP - Technical Support
90 Human Warrior
18580
This issue existed on the PTR too, i never once got the client to return anything but 0 on ptr. So possibly a client bug. or a server side bug don't know. I'll let the guys who have the tools i don't figure that out. But i don't think it's something us, the user, can fix.
________________________________________________
Mac Tech Support MVP
Addon Author
http://www.curseforge.com/profiles/mysticalos/
90 Human Warrior
0
I'm experiencing the same thing.
Was wondering if it might be related to the odd lag I'm experiencing.
If I face certain directions in any given zone my frame rate drops down to 9 fps.
For some reason it's always 9 fps.
But if I turn and face another direction my fps will jump back up to normal (around 30 fps).
Support Forum Agent
This may be related just to the Mac client. We're still looking into this. Just to see what the issue looks like, is anyone able to post a screenshot of this, so we can add it to the report?

This will be most helpful.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment || Fri-Tue 1:45 pm - 10:45 pm CST
http://www.surveymk.com/s/RF8K3KG ---- Rate my Baaaaalue Posts. How's this sheep doing?
Mac Blue will make you JUMP JUMP
TonyM will make you JUMP JUMP
Blue Posts will make you JUMP JUMP
MVP - Technical Support
90 Human Warrior
18580
no real reason to screen shot it, default UI uses GetNetStats() to get the values displayed in default UI, just like addons do

from the default UI sourcecode

http://wow.go-hero.net/framexml/15005/MainMenuBar.lua
line 516

and

http://wow.go-hero.net/framexml/15005/MainMenuBarMicroButtons.xml
line 474

where the gametooltips that display latency call the GetNetStats() to ask the server what our 4 values are. The probelm doesn't appear to be in UI though as the UI source for the two clients windows vs mac should be identicle. So there must be something inherently wrong with the function itself GetNetStats() which exists in the clients code itself since that function is NOT in the UI source. That's where I'd look. A screen shot would only show the value as 0 in the UI which just tells you the UI is working correctly and displaying the wrong value it got from GetNetStats()
________________________________________________
Mac Tech Support MVP
Addon Author
http://www.curseforge.com/profiles/mysticalos/
Edited by Omegal on 11/30/2011 1:38 PM PST
Support Forum Agent
True, I understand but would like to get a visual screenshot for our team as well. More information about this the better.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment || Fri-Tue 1:45 pm - 10:45 pm CST
http://www.surveymk.com/s/RF8K3KG ---- Rate my Baaaaalue Posts. How's this sheep doing?
Mac Blue will make you JUMP JUMP
TonyM will make you JUMP JUMP
Blue Posts will make you JUMP JUMP
MVP - Technical Support
90 Human Warrior
18580
http://www.mysticalos.com/GetNetStat.jpeg

this screen shot shows default UI reporting 0, an addon in top right corner reporting 0, AND the dumped output of GetNetStat() returning 0. So basically, confirms GetNetStat() is broken, and the addon and default UI working correctly and just displaying what they are told to
________________________________________________
Mac Tech Support MVP
Addon Author
http://www.curseforge.com/profiles/mysticalos/
This topic is locked.

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]