Topic [Solved] Missing items from the Remote Auction House
Keluin
Saurfang
Keluin
85 Human Paladin
6840
It looks like the remote auction house (the web version) might be having issues with the new PvP gear similar to what happened with the guardian cub.

I crafted a bunch of the new PvP (str plate) gear - and it's in a mix of my inventory and bank slots (on this toon).

On iOS - I can see the items in my inventory and then can post auctions. However once I post the auctions they disappear out of my inventory, but they are not listed in my active auctions (auctions for pyrium shield spikes/volatiles worked fine however). Searching for the items returns no results either.

Going to the website version - I can't see the items in my inventory/bank, nor the active auctions.
Keluin
Saurfang
Keluin
85 Human Paladin
6840
Just an update - I can now see the items in my inventory on the web version - but still can't see my listed auctions (assuming they are there... I can't test if they are there in-game at the moment).
Phigment
Azgalor
Phigment
85 Gnome Mage
5450
Having same problem with the new Vicious PVP gear. I see them in my bags but once it listed they do not show in my auction list or even under a search on the web or mobile.
Ragron
Mal'Ganis
Ragron
85 Tauren Shaman
5430
Having the same problem and I hope that those auctions still exist but I cannot login to verify. Searching for the item name on the Armory app (iPhone) does not return any results either.
Strategos
Stonemaul
Strategos
19 Blood Elf Paladin
180
I am having the same problem with regard to the new epic gems - posted one last night but can't see it through the mobile armory app. I'm sure it is there but the app will not show it.
Ragron
Mal'Ganis
Ragron
85 Tauren Shaman
5430
This is at least better than the alternative (I thought all of my items were gone). Guess I will have to log on to re-post those items until they fix the app.
Wilebosk
Wilebosk
Quality Assurance
We're working to address this soon.
Keluin
Saurfang
Keluin
85 Human Paladin
6840
Looks like it is all fixed from my end in the browser and on iOS - thanks!
Kihlgohr
Darkspear
Kihlgohr
85 Dwarf Paladin
1615
I am still experiencing this issue. Multiple new items are not visible on any remote device (iPhone and multiple desktops Mac+PC). Items are not doing the 0 durability or soulbound errors. They are invisible on the remote sites. I can post in game, but I can't even see the status of the post. This has not been addressed on all servers or for all customers yet.
Wilebosk
Wilebosk
Quality Assurance
12/05/2011 06:04 AMPosted by Kihlgohr
I am still experiencing this issue. Multiple new items are not visible on any remote device (iPhone and multiple desktops Mac+PC). Items are not doing the 0 durability or soulbound errors. They are invisible on the remote sites. I can post in game, but I can't even see the status of the post. This has not been addressed on all servers or for all customers yet.


Can you please provide a list of the items you are attempting to sell on the remote auction house?
Kihlgohr
Darkspear
Kihlgohr
85 Dwarf Paladin
1615
Waterworn Handguards
Bracers of Destructive Strength
Bindings of the End Times
Legion Bindings

I have alts. with these items as well. Not just this toon.
Jamman
Mal'Ganis
Jamman
85 Troll Shaman
2520
pretty much all or most of the valor/justice items and dungeon drop boes.
Roachdin
Burning Blade
Roachdin
85 Blood Elf Paladin
6990
Edited by Roachdin on 12/8/11 10:07 AM (PST)
I bought Waistplate of Desecrated Future from Mobile AH now it appears not to be in my mail or bagspace but all the gold to aquire the item is missing. :(
Wilebosk
Wilebosk
Quality Assurance
12/08/2011 10:06 AMPosted by Roachdin
I bought Waistplate of Desecrated Future from Mobile AH now it appears not to be in my mail or bagspace but all the gold to aquire the item is missing. :(


I replied to your original post with the reason this is happening. I checked the item listed above and it is indeed a durability issue. For some reason (a recent server bug) the WoW game client is not sending the proper durability to the web/mobile client. The item is 55/55 durability in WoW, but web and mobile displays it as 60/60. This in turn causes display issues in the mobile/web Auction House, since we limit the item display to only those items eligible for sale. (If an item is missing durability it cannot be sold.)

If you go in-game you will see the item waiting for you in the mail. Our server engineers are working to fix this bug ASAP.
Roachdin
Burning Blade
Roachdin
85 Blood Elf Paladin
6990
Thank You, my mind is at ease now, I can't wait to put it to use. thanx again
Ggankster
Tichondrius
Ggankster
85 Dwarf Rogue
2020
Dragonbelly Bracers , Belt of Ghostly Graces and im sure there is more. apparently some have been fixed, but not these 2.
Amunien
Blackrock
Amunien
58 Worgen Death Knight
90
how long could this take to fix?
Rìvendare
Dragonblight
Rìvendare
85 Human Death Knight
5225
I've got a similar problem after purchasing 5 x [Gauntlets of the Twilight Hour] for resale. I won the bids- my gold has been deducted- but nothing arrived on my remote AH won auctions tab. I'm away from a usable computer for some time yet, and after an initial ticket to customer service have been told that the purchases can't be verified. Not Happy...
Jamman
Mal'Ganis
Jamman
85 Troll Shaman
2520
Girdle of Soulful Mending and heartcrusher bracers are not showing up, blizzard can you please check all the new valor bracer and boots please?
Cromus
Shadow Council
Cromus
85 Dwarf Hunter
2540
01/02/2012 10:30 AMPosted by Jamman
Girdle of Soulful Mending and heartcrusher bracers are not showing up, blizzard can you please check all the new valor bracer and boots please?


I am also having the issue with other epic quality items. I purchased them on the mobile AH and the money has come out but the item has not been delivered. I'm not 100% sure on one item because it was a cloak I was going to resell. The other items were the forked bracers. I'm sorry I can't give more details but I can't see the items to tell you what they were. I'll update this post later this evening when I can get into the client.

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Click here to view the Forums Code of Conduct.

Report Post # written by
Reason
Explain (256 characters max)

Reported!

[Close]