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Edited by Velnrak on 12/2/11 1:52 PM (PST)
Ok, I've been reading through quite a number of posts where this is the same, but none of their fixes will work for me.
Ok, first off, for internet we use a Mortorola SURFboard ethernet modem/router (also wireless, but I am connected directly). I am trying to redownload the client through the patcher, but every time I do so, it runs for about a minute/minute and a half and it kills the internet connection. It will stay "dead" until I close the patcher and then my computer resolves the internet. I am running Win 7 all the way patched up. I ran a few "ipconfig /all"s before and after the crash. Any help would be great as I would like to play the game again...but I cannot until this is resolved! Thanks! Before the internet crash: After crash: |
Support Forum Agent
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What's the model number of the Motorola SURFboard? You're connected directly to it, and not through a router? ________________________________________________ Support Information If the Forum isn't helping, contact a Support Rep directly: http://us.blizzard.com/en-us/company/about/contact.html 'There's an old saying about those who forget history. I don't remember it, but it's good.' |
#2
12/2/2011
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The Model is SBG6580.
And that is correct, no router, just plugged directly into this device (which serves as a router as such). |
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This is the same exact problem i am having.
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Support Forum Agent
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Motorola doesn't seem to have any firmware updates available for that model:
http://broadband.custhelp.com/app/answers/detail/a_id/17811 You might want to contact your ISP to have them update the firmware. In the meantime, I'd try changing the speed of the nVidia nForce network adapter:
________________________________________________ Support Information If the Forum isn't helping, contact a Support Rep directly: http://us.blizzard.com/en-us/company/about/contact.html 'There's an old saying about those who forget history. I don't remember it, but it's good.' |
#5
12/2/2011
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Toggling that down helps a bit. Now, instead of after a minute, it dies after four. I'm going to call the ISP and see if we can't get the firmware upgraded. I hate these gateway devices.
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Ok, I just wanted to update on this. I talked to my ISP and my firmware is up to date. However, it still has troubles. This only happens with this updater too, sadly. I can do other peer to peer applications and download without any issue.
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Having the exactly same problem with my CG3000 netgear cable modem... dissconnects my whole network in the house... only happenes with blizzard downloader... can download of steam and origin just fine.....
why cant blizz realize that it aint a router problem its something to do with there downloader ive disabled p2p changed duplex settings there are hundreds of people in the same situation... FIX IT PLEASE |
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The only way I have found to remedy this is to set your IP as the DMZ host. I have been trying to work this one out for a while and haven't found any other solution. I am TimeWarner tech and have dealt with these modem/routers quite a bit, generally they are great devices, but they do have some limits.
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