Cannot Delete characters as of 4.3

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94 Human Death Knight
10965
As the title says, I cannot delete certain characters. i've reached the limit and I'm looking to make space for Mists later on by getting rid of a random low lv character, but because I haven't been able to recently. I keep getting told that the character either has mail or an item in void storage, or an heirloom and cannot be deleted. That is not the case. Void storage isn't activated, I sold all the items (character has no items whatsoever) and I deleted all my main (and even got rid of the anniversary item). The character is completly naked so to speak. I can't figure out why I cannot delete it. I also cannot delete ANY other character either. Not just that one. Even a Lv1 that has never logged on before. Re-opening WoW doesn't chage that fact either. Any ideas?

-Frosty
100 Draenei Shaman
9160
If you're entirely sure they are devoid of mail, BoA's, no pending auctions, not GM's, etc, this sounds like something you'd want to open a ticket for. As I can't think of anything else that could stop you from deleting toons. Be aware the ticket queue is long. So have patience, they will get to you.

Cheers!
Edited by Iraxia on 12/2/2011 1:49 AM PST
90 Blood Elf Paladin
11675
If you mailed any items to another character, pick those items up out of the mail. Also, make sure you delete everything in that character's mailbox, including the letter that the 7th Anniversary gift came with.
85 Worgen Warlock
6485
Chances are you received the 7yr mail on that toon. Go check it out and make sure you delete the letter after you loot the mail.
85 Worgen Death Knight
0
I too am having the same problem. Stripped a lvl 1 troll rogue that was played for 10 minutes down to the buff, destroyed everything in mailbox and inventory but it keeps telling me he has something. I think it's related to void storage being introduced because the error says there could be something in there too.
Support Forum Agent
It seems as though in the majority of these cases, players received the 7 year anniversary gift and have not removed it from the mail. I can take a look if you wish to see if I can see anything else that would cause you not to delete the character.

Frostfel & Shadowx -- Can you both provide me a character name and realm, please?



94 Human Death Knight
10965
See, that's not the issue. I deleted the annivesary item. I deleted everything on the toon. I never maield anything. Like I also said, other characters cannot be deleted as well. The ones I'm looking to delete arenamed 'Fusil' lv 13 Dwarf Hunter and Yale lv 27 Dranei Warrior, both on Kul Tiras. Both have deleted anniversary items and none of my ohter cahracters ahve any mail from them.

- Frosty
Edited by Frostfel on 12/2/2011 12:55 PM PST
Support Forum Agent
If you are in the game currently, Frostfel, I need for you to exit the game completely. Load the game again and try to delete the two characters once more.
94 Human Death Knight
10965
Not sure what you did, but I got it. Thanks, It worked.

You have increased your reputation with Baron Frostfel by 250.
You are now Friendly with Baron Frostfel.

- Frosty


:)
71 Worgen Druid
1170
fixed
Edited by Mogore on 12/2/2011 2:44 PM PST
Support Forum Agent
Glad you both were able to fix the issue. :D
90 Blood Elf Death Knight
10865
I'm not sure how you resolved it, but I'm having the exact same issue. I've completely stripped and destroyed everything in her mail box, she doesn't have a single heirloom and being a level 1 I played for maybe five minutes she doesn't have void storage. I was able to delete characters two days ago, but now it simply won't allow me to.
85 Draenei Paladin
2045
Same thing is happening to me too. Cant delete my characters
Sorry to say I'm having the same problem. Cleared out all mail including the 7 yr, and no void storage.



/edit cuz I speel gud
Edited by Liadan on 12/2/2011 9:36 PM PST
85 Night Elf Druid
875
same here..got him down to the nude and cant delete him..just a waste of space
94 Undead Warlock
6380
Yeah, same here, gotta toon that's wasting some gracious spacious. How the ff can I get rid of them?
100 Pandaren Mage
15730
I'm also having trouble deleting toons i dont want... i think it has something to do with void storage.
86 Goblin Warlock
4380
I suggest you all open a support ticket.
Support Forum Agent
Could you provide me character names and realms so I can take a look? I see several of you are having the issue, but I need to be able to look at a character to check. :)
2 Gnome Warlock
0
I set up a free account while I was travelling... and now want to remove that toon and cancel the account to free up that email should I ever need to use it.

Gnemisis.. on Whisperwind .... Can you figure out why she can't be deleted?
Edited by Gnemisis on 12/3/2011 12:40 PM PST
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