Please help me blizzard

68 Orc Death Knight
340
Blizzard'm trying to change my character into the new realm nemesis.but at the end of the process appears the following sentence An error has occurred.can you help me?
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68 Orc Death Knight
340
My Character is an mage level 55 named Frostsiders
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90 Orc Shaman
15810
Unfortunately blizzard doesn't read these forums. You will have to post on the customer support forums to get a response.
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