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Please Contact Billing and Account Services by phone this is not an issue that can be resolved via the Forums
Live Billing and Account Services representatives are available to assist you with your questions and concerns.
Phone: 1-800-59-BLIZZARD (1-800-592-5499)United States and Canada
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Other International callers without access to our 800 numbers may use: 1-949-955-0283
Further Billing Contact Information can be found here:
Billing, Account Services & Technical Support
Hours: 7 AM to 8 PM Pacific Time
New Zealand: 0-800-452-520
If it is pre-2009 do you remember the account name? Or one of the characters on the account and their realm?
20 Gnome Rogue
Im having the same problem, I can't remember my old email or password i think i can remember my username but im not to sure. and i can't remember and i think i can remember one of my characters names. but how do i recover it?
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