Lucky you. Last ticket I filed this last week took them a solid 5 days to answer and the timer the entire time kept showing 15-20 hours. The ticket I just filed showed 16 hours. This is standard, I've been a customer over 12 years and know what I'm talking about when you're talking CS with our favorite studio.
The ticket times just recently decrease by a good margin. Might explain the wait if you opened the ticket before the queue times were decreased.
World of Warcraft has only been around for 7 years.
Got my response 30 minutes ago. This was blazing FAST. If it was any FASTer I could probably have timed it with a sun dial. 14.5 hours is a new world record, if this was measured against the response time of the US Congress you'd be putting them to shame.
You can close the issue and thread now, I now know you guys aren't on the case given the response I got seemed like it was meant for someone who was just discovered in the street with Alzheimer's and needing directions to the local Dairy Queen.
My confidence that you people actually care has been enhanced at least by 1/1000th of a percent.
Can you please remove the negativity out of your posts?
01/08/2012 08:59 AMSo, Mogrigg, you're saying that hundreds of gm alts who all have multiple raid teams in their guild get each raider to give up any epic gems so they can sell them at 50% of what the gems were selling for last week? Okay, maybe not impossible, but certainty unlikely. But having this happen on multiple servers? Level 1 alts, who are in random guilds, that stand beside a guild bank while you buy gems don't raise suspicion to you? This is happening on multiple servers, mine included. People are selling vial of the sands for 23k right now because they can "Somehow" "acquire" multiple sands of times for way less than vendor price.
Posted by Pandoma
What exactly are you askin?
When you use the term "gm" are you talking about Guild Master or Game Master?
when ppl are selling sand of time for 600g on a consistant basis its a dupe glitch
I am not aware of a single dupe exploit in the entire time this game has been around. Even if there was Blizzard would have the ability to remove every single item, created by this exploit, its clear you believe those scam YouTube videos
01/08/2012 09:12 AMSo duping is just not possible, or at the very minimum, it would set off alarm bells that would garner immediate attention.
Posted by Maul
As you point out items are unique, so Blizzard has the tools to figure out how that item was created, and no doubt they keep track of the entire life of every single item.