I can't buy anything from the blizzard store.

90 Tauren Druid
5245
When i try to buy anything from the blizzard store (clicking the checkout button), it refreshes me back to the blizzard store home page with the items still in my cart. Suggestions? (I have a ticket open about it)
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85 Worgen Warrior
9295
Same problem.
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90 Blood Elf Paladin
8920
having a similar issue trying to get the new mount, its saying my CC info is incorrect, even though I've purchased 2 things in the past year with the same card and it pays for 2 accounts monthly... I see another thread about another person complaining about not being able to purchase due to info issues.

also, the phone number provided on the website for issues with the store offers absolutely no options for support with the store.
Edited by Chromatice on 2/15/2012 7:23 PM PST
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90 Human Priest
6475
Same problem as Chromatice.
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90 Blood Elf Paladin
8920
eh, finally went through, but now it wont let me redeem the code. yay
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70 Orc Hunter
5085
Same issue here!!!
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86 Tauren Warrior
5710
There has been an error processing your request.
Please verify that the information you entered matches what appears on your credit card.

All my information is correct, I have enough money in it, other cards also do not work, used the same information last time I used this.
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90 Human Mage
11725
02/16/2012 09:09 AMPosted by Orlyia
This is once again being investigated by our techs. Terribly sorry folks. It had indeed been resolved - for awhile


For issues with making a purchase on the store, Billing can sort you out and help with making your payment if you give them a call.

http://us.battle.net/support/en/article/contact
Edited by Raimondas on 2/16/2012 9:10 AM PST
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86 Tauren Warrior
5710
Still not working. I even bought something from steam with the same card and the same price and it WORKED. It's blizzards side, and I'm not waiting in a 3 hour queue.
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77 Human Paladin
2080
I'm having the same issue as Spandexmufin. every time i click continue/checkout button it refreshes to the home page.
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85 Blood Elf Paladin
5185
Day 5 of it not working same problem as listed above please help
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88 Tauren Shaman
7125
This may not apply to everyone, but IF you do have a smartphone, you can successfully check out using it. I was just able to on mine. That may be able to help a few of you guys.
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85 Night Elf Rogue
7210
I'm having the same problem :( I click check out, then I'm right back at the blizzard store.

EDIT: I did as the above poster said and tried again on my iPhone, and it worked :D yay
Edited by Pixley on 4/11/2012 10:57 AM PDT
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90 Undead Warlock
12715
Same problem, you would think a issue with blizzard taking our money would be on top of there list to fix... trying the smart phone idea.......didnt work
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90 Troll Rogue
17870
same issue here, havnt been able to try and purchase new pet and all details are definitly correct
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90 Night Elf Hunter
6325
I tried via the iPad, same error. Smartphone is next.
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90 Night Elf Hunter
6325
I had to call in to get it to work. It may be a problem with Verisign.
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85 Night Elf Hunter
3685
Been trying to buy some things all night, all I get is a message saying they cannot process my transaction. I tried several computers and even my phone. I give up.
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90 Blood Elf Hunter
4245
This is the second time I have had trouble with the blizzard store! Don't you want my money?!
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86 Gnome Mage
8945
just tried to hit check out for HOA pet and it just refreshed the pet page....nothing i do wil let me check out
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