Support Forum Agent
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Edited by Vrakthris on 2/26/12 1:31 PM (PST)
Update: 2/26/12 1:30 PM PST
We've not received any more reports of these types of errors so I'm going to unsticky this thread. Thank you all for your patience. Update: 2/17/12 11:13AM PST This issue continues to be investigated at this time. It occurs intermittently, so some purchases may process as normal. If you receive this error, please cancel your transaction and try again. Billing & Account Services may be contacted for additional assistance. 2/16/12 11:30AM PST We are aware that some players are currently experiencing issues processing purchases on the Blizzard Store for items such as the  Heart of the Aspects. This issue is currently under investigation at this time. While we have no ETA at the moment for resolution, as soon as we're provided more information, we'll update this thread. To make sure you have the best ability to make purchases on our store, please ensure that your Billing Profile is up to date: Credit Card Payment Assistance http://us.battle.net/support/en/article/credit-card-payment-assistance Should you require additional assistance, please contact our Billing & Account Services department. Billing and Account Services Hours: 7 AM to 8 PM Pacific Standard Time How to contact: Phone: 1-800-592-5499 Australia: 1-800-041-378 Chile: 1230-020-5554 Mexico: 001-888-578-7628 Argentina: 0800-333-0778 Via Support Site: http://us.battle.net/support/ |
#1
2/16/2012
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Support Forum Agent
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Update: 2/17/12 11:13AM PST
This issue continues to be investigated at this time. It occurs intermittently, so some purchases may process as normal. If you receive this error, please cancel your transaction and try again. Billing & Account Services may be contacted for additional assistance. |
#2
2/17/2012
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