Game does not load after clicking play.

52 Night Elf Rogue
0
Whenever I try to start the game through the launcher, all i get is the program not responding and having me to force quit. After leaving it for 10mins or so, I get the crash report below. Please help me as I have already deleted the (WTF, cache etc...) files and repaired in addition fix the directories for the HD and all the steps.

Thanks in advanced. =D

Project: 1010
Build: 15354
Application: World of WarCraft
Configuration: Retail
Version: 4.3.3.15354
Branch:
Revision: 156314
Code Type: X86
OS Version: Mac OS X 10.6.8 (10K549)
Executable UUID: 955055CC-9476-E814-77F1-492D8782F489
Virtual Memory: 2859.40 MB
App Up Time: 0 days, 0 hours, 57 minutes, 20 seconds
System Up Time: 0 days, 9 hours, 57 minutes, 13 seconds
Locale: enUS
User:
Computer: Äôs MacBook Pro
Exe Built: Feb 22 2012 19:04:57
Free Disk Space: 15.04 GB
Streaming Build: Yes
Settings:
SET locale "enUS"

----------------------------------------
GxInfo
----------------------------------------
No GX Device Created


=========================================================
Exception Raised!

App: /Applications/World of Warcraft/World of Warcraft.app
Exception: SIGTRAP
Error Code: 0x85100086
Time: 2012-03-18 10.50.43 GMT+08:00

Error: Trace/BPT trap
Crashed Thread: 0x0000040b
---------------------------------------------------------

---------------------------------------------------------
Threads
---------------------------------------------------------
Thread 0x0000040B
0 0x00132989 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 46937
1 0x000B9D92 "com.blizzard.worldofwarcraft" start + 39502
2 0x91AE505B "libSystem.B.dylib" _sigtramp + 43
3 0x963EBA37 "com.apple.CoreFoundation" ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
4 0x952FD5A9 "libobjc.A.dylib" objc_exception_throw + 56
5 0x9630864C "com.apple.CoreFoundation" CFRunLoopRunSpecific + 1100
6 0x963081F1 "com.apple.CoreFoundation" CFRunLoopRunInMode + 97
7 0x91D082C7 "com.apple.CFNetwork" CFURLConnectionSendSynchronousRequest + 419
8 0x999AF1E7 "com.apple.Foundation" +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 142
9 0x00154DFF "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 187343
10 0x001A398A "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 509786
11 0x0019FF2B "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 494843
12 0x00170A82 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 301138
13 0x00171032 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 302594
14 0x00186153 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 388899
15 0x0015360B "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 181211
16 0x0014AD06 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 146134
17 0x0019574F "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 451871
18 0x00196956 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 456486
19 0x00196A88 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 456792
20 0x001C4281 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 643153
21 0x00A003E6 "com.blizzard.worldofwarcraft" AssertAndCrash + 2601686
22 0x00A01E63 "com.blizzard.worldofwarcraft" AssertAndCrash + 2608467
23 0x00A02481 "com.blizzard.worldofwarcraft" AssertAndCrash + 2610033
24 0x000B2092 "com.blizzard.worldofwarcraft" start + 7502
25 0x000B043F "com.blizzard.worldofwarcraft" start + 251
26 0x000B036D "com.blizzard.worldofwarcraft" start + 41


Thread 0x00001503
0 0x91AA5382 "libSystem.B.dylib" kevent + 10
1 0x91AA4F59 "libSystem.B.dylib" _dispatch_queue_invoke + 163
2 0x91AA4CFE "libSystem.B.dylib" _dispatch_worker_thread2 + 240
3 0x91AA4781 "libSystem.B.dylib" _pthread_wqthread + 390
4 0x91AA45C6 "libSystem.B.dylib" start_wqthread + 30


Thread 0x00004803 "Exception Handler"
0 0x91A7EAFA "libSystem.B.dylib" mach_msg_trap + 10
1 0x91AEAD28 "libSystem.B.dylib" mach_msg_server + 696
2 0x000B9826 "com.blizzard.worldofwarcraft" start + 38114
3 0x91AAC259 "libSystem.B.dylib" _pthread_start + 345
4 0x91AAC0DE "libSystem.B.dylib" thread_start + 34


Thread 0x00004C03
0 0x91A7EAFA "libSystem.B.dylib" mach_msg_trap + 10
1 0x963092DF "com.apple.CoreFoundation" __CFRunLoopRun + 2079
2 0x963083C4 "com.apple.CoreFoundation" CFRunLoopRunSpecific + 452
3 0x963081F1 "com.apple.CoreFoundation" CFRunLoopRunInMode + 97
4 0x99879224 "com.apple.Foundation" +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
5 0x998404C4 "com.apple.Foundation" -[NSThread main] + 45
6 0x99840474 "com.apple.Foundation" __NSThread__main__ + 1499
7 0x91AAC259 "libSystem.B.dylib" _pthread_start + 345
8 0x91AAC0DE "libSystem.B.dylib" thread_start + 34


Thread 0x00006D07 "com.apple.CFSocket.private"
0 0x91A9DAC6 "libSystem.B.dylib" select$DARWIN_EXTSN + 10
1 0x91AAC259 "libSystem.B.dylib" _pthread_start + 345
2 0x91AAC0DE "libSystem.B.dylib" thread_start + 34


Thread 0x000069CB "BlizzardCore Thread"
0 0x91AF508A "libSystem.B.dylib" sem_wait + 10
1 0x0015E0F8 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 224968
2 0x91AAC259 "libSystem.B.dylib" _pthread_start + 345
3 0x91AAC0DE "libSystem.B.dylib" thread_start + 34


Thread 0x00006813 "BlizzardCore Thread"
0 0x91AF508A "libSystem.B.dylib" sem_wait + 10
1 0x0015E0F8 "com.blizzard.worldofwarcraft" GetBattlenetAllocator + 224968
2 0x91AAC259 "libSystem.B.dylib" _pthread_start + 345
3 0x91AAC0DE "libSystem.B.dylib" thread_start + 34


Thread 0x00006A13
0 0x91AA4412 "libSystem.B.dylib" __workq_kernreturn + 10
1 0x91AA45C6 "libSystem.B.dylib" start_wqthread + 30

---------------------------------------------------------
Kernel.log
---------------------------------------------------------
No recent entries.

---------------------------------------------------------
Modules
---------------------------------------------------------
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0x959B9000 - 0x959C7FFF "com.apple.opengl" (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> "/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL"
0x959C8000 - 0x95A1BFFF "com.apple.HIServices" (1.8.3) <1D3C4587-6318-C339-BD0F-1988F246BE2E> "/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices"
0x95A1C000 - 0x95A9EFFF "SecurityFoundation" (0.0.0) <3670AE8B-06DA-C447-EB14-79423DB9C474> "/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation"
0x95C51000 - 0x95C51FFF "com.apple.Accelerate" (1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate"
0x95C52000 - 0x95C5CFFF "com.apple.speech.recognition.framework" (3.11.1) <90C38107-AEE7-AE55-5C51-28D129B19BCD> "/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition"
0x95C6B000 - 0x95D27FFF "com.apple.ColorSync" (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> "/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync"
0x95D28000 - 0x95D40FFF "com.apple.CFOpenDirectory" (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> "/System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory"
0x95D41000 - 0x95E21FFF "com.apple.vImage" (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage"
0x962CC000 - 0x96447FFF "com.apple.CoreFoundation" (6.6.6) <F88C95CD-1264-782D-A1F5-204739847E93> "/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation"
0x96448000 - 0x964ACFFF "com.apple.htmlrendering" (72) <0D22B190-513B-7FF6-39FC-9D336285DE08> "/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering"
0x96637000 - 0x96957FFF "com.apple.CoreServices.CarbonCore" (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> "/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore"
0x96994000 - 0x969D8FFF "com.apple.Metadata" (10.6.3) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> "/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata"
0x969D9000 - 0x969EDFFF "libbsm.0.dylib" (1.0.0) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> "/usr/lib/libbsm.0.dylib"
0x969FB000 - 0x96D1FFFF "com.apple.HIToolbox" (1.6.5) <21164164-41CE-61DE-C567-32E89755CB34> "/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox"
0x96D20000 - 0x96EE2FFF "com.apple.ImageIO.framework" (3.0.5) <051752C3-8C25-CF4A-9BFB-C7B6D20E58E8> "/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO"
0x96EE3000 - 0x96F29FFF "libauto.dylib" (1.0.0) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> "/usr/lib/libauto.dylib"
0x96F2A000 - 0x96F87FFF "com.apple.framework.IOKit" (2.0) <3DABAB9C-4949-F441-B077-0498F8E47A35> "/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit"
0x96F88000 - 0x96FA9FFF "com.apple.opencl" (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> "/System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL"
0x96FAA000 - 0x97019FFF "libvMisc.dylib" (268.0.1) <B3DEACA1-9375-CF8F-0898-AA2C5F8159DC> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib"
0x97092000 - 0x97096FFF "libGFXShared.dylib" (1.0.0) <09540618-2ED1-72C4-61CB-938B35927568> "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib"
0x97097000 - 0x97129FFF "com.apple.print.framework.PrintCore" (6.3) <7410D1B2-655D-68DA-D4B9-2C65747B6817> "/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore"
0x97170000 - 0x97192FFF "com.apple.DirectoryService.Framework" (3.6) <CA979EAC-9537-43B6-CD69-C144ACB75E09> "/System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService"
0x97234000 - 0x97234FFF "com.apple.Carbon" (150) <9252D5F2-462D-2C15-80F3-109644D6F704> "/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon"
0x97235000 - 0x9766AFFF "libLAPACK.dylib" (219.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib"
0x9766B000 - 0x97965FFF "com.apple.QuickTime" (7.6.6) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> "/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime"
0x98001000 - 0x98183FFF "libicucore.A.dylib" (40.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> "/usr/lib/libicucore.A.dylib"
0x98195000 - 0x98232FFF "com.apple.LaunchServices" (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> "/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices"
0x98233000 - 0x98243FFF "libsasl2.2.dylib" (3.15.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> "/usr/lib/libsasl2.2.dylib"
0x98244000 - 0x98244FFF "com.apple.Cocoa" (6.6) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> "/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa"
0x9824A000 - 0x9828EFFF "com.apple.coreui" (2) <1A3C3B7F-3837-6477-3114-47F6BFD56CB2> "/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI"
0x98422000 - 0x98838FFF "libBLAS.dylib" (219.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib"
0x988B1000 - 0x988D7FFF "com.apple.DictionaryServices" (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> "/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices"
0x989A7000 - 0x9928AFFF "com.apple.AppKit" (6.6.8) <A353465E-CFC9-CB75-949D-786F6F7732F6> "/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit"
0x9928B000 - 0x995F6FFF "com.apple.QuartzCore" (1.6.3) <E323A5CC-499E-CA9E-9BC3-537231449CAA> "/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore"
0x996F3000 - 0x997F5FFF "libcrypto.0.9.8.dylib" (0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> "/usr/lib/libcrypto.0.9.8.dylib"
0x9982A000 - 0x99A9BFFF "com.apple.Foundation" (6.6.8) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> "/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation"
0x9AB01000 - 0x9AB34FFF "com.apple.AE" (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> "/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE"
0x9AB35000 - 0x9AB36FFF "com.apple.audio.units.AudioUnit" (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> "/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit"

---------------------------------------------------------
Registers
---------------------------------------------------------
eax : 0xffffffe1 ebx : 0x00000003 ecx : 0xbfff8a1c edx : 0x91a7eafa edi : 0x00000000
ebp : 0xbfff8a58 esp : 0xbfff8a1c ss : 0x0000001f eflags : 0x00000206 eip : 0x91a7eafa
cs : 0x00000007 ds : 0x0000001f es : 0x0000001f fs : 0x00000000 gs : 0x00000037

mxcsr : 0x00001fa0 mxcsrmask : 0x0000ffff

xmm0 : 0x73652020 0x30203a20 0x30303078 0x31303030 xmm1 : 0x61666165 0x2020200a 0x20202020 0x20736320
xmm2 : 0x7830203a 0x30303030 0x37303030 0x20202020 xmm3 : 0x20202020 0x3a207364 0x30783020 0x30303030
xmm4 : 0x20663130 0x20202020 0x65202020 0x203a2073 xmm5 : 0x39783020 0x65376131 0x0a616661 0x20202020
xmm6 : 0x00000000 0x00000000 0xffffffff 0xffffffff xmm7 : 0x00000000 0x3ff00000 0x00000000 0x00000000

=========================================================
Edited by Machkhan on 3/18/2012 8:34 AM PDT
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90 Human Priest
6220
Are you able to play the game by launching the client itself instead of using the launcher?
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Blizzard Employee
You've also mentioned you removed the temp files and ran a repair, but have you tried to reset permissions? This issue may be that it's trying to launch but a file or something is not giving it permissions to run. Try resetting the WoW folder permissions and the OS X permissions.

Repair Permissions via Disk Utility
    1. Navigate to /Applications/Utilities/ and open Disk Utility.
    2. Select the hard drive the game is installed on.
    3. Select the First Aid option.
    4. Click on the Repair Disk Permissions button.

Reset the permissions on your World of Warcraft folder
    1. Select the World of Warcraft folder
    2. Press Command + I
    3. In the Info box, go to the Sharing & Permissions section and click on the lock and unlock it, entering your admin password when prompted.
    4. Make sure you have Read & Write permissions
    5. Click on the Burst icon (cog wheel) and select Apply to enclosed items

It's important that you do the "Apply to enclosed items", as it fixes the permissions for all files enclosed on it as well.
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MVP - Technical Support
100 Human Warrior
22125
Streaming Build: Yes
indicates the game is either not fully downloaded, or not fully cached. which means the launcher has never completed this process. This crash is also Wow and not launcher, does launcher crash? what does launcher report when you run it, "up to date" or is it downloading or applying non critical updates?
If it says up to date, it's wrong, launcher has bad data, go into wtf, trash the launcher.wtf file, go into DATA folder and delete Cache folder. then rerun launcher an this time let it rescan wow folder and complete back up to "up to date"

No GX Device CreatedApp Up Time: 0 days, 0 hours, 57 minutes, 20 seconds

This catches me as odd. The app was open for 57 min, yet still had no info on graphics card? it should get that info few seconds after launching, unless that info stopped being available, i wonder if it crashed from graphics card switching. Make sure in energy saver settings inside system preferences it's set to not allow automatic graphics switching. maybe that'll fix it. I'd still do the launcher steps to resolve teh streaming build stuff though
Reply Quote
90 Night Elf Druid
10645
Thanks Machkhan, your fix was spot on. I was experiencing the same problem as Blackhaze and had some of the same errors popping up in the log. Though it took some two hours for Disk Utility to sort out the permissions, the game seems to be loading properly now.
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Blizzard Employee
Hi Hæland,

Awesome, I'm glad this is resolved for you :)
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35 Draenei Mage
2390
i have the same problem but im on pc, it get to lancher and says it is up to date and i click play and then it gos to where the log on screen should be and is Black/Blank screen the nothing happens then it say not responding...
and im running it on eyefinity..

windows 8 64bit
intel 2500k
ATI Gigabite 7870OC
ASrock mob
WDCB HDD SATA3
16gb ddr3 2133 mhz
3 X 24inch LED LG in eyefinity
Reply Quote
90 Human Priest
6220
Neofurry, unfortunately you are in the wrong forum. You will need to post in the Technical Support forum located here:

http://us.battle.net/wow/en/forum/1011701/

Also, you should try to refrain from necroing a thread - this thread's last post is from ten months ago. :)

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35 Draenei Mage
2390
ah ok thanks. also i see your a prest.. what do they do? healing? iv never talked to any one when there prests
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90 Human Priest
6220
02/11/2013 08:48 PMPosted by Neofurry
ah ok thanks. also i see your a prest.. what do they do? healing? iv never talked to any one when there prests


Priests can heal or do damage. There are two healing specializations for Priests - Discipline and Holy. Discipline is strong on single target healing and preventative healing (absorbs) with some modest AoE healing as backup, while Holy is a majorly strong group healing specialization that can heal single target in a pinch (and if played correctly, very well).

Shadow is our damage specialization. We lose much of our healing toolkit in this spec, but we get to go pewpew and have lots of fun doing so. We're strong with AoE at the moment, but the developers are still trying to balance our single target and DoT mechanics to bring them up to snuff without being overpowered. Shadow is "easy to pick up, difficult to master", especially when it's constantly changing as it is in this expansion.

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