Mobile Armory not updating character list
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Potential reasons this would happen:
- Deleting a character then reusing the deleted character's name
- Realm transfers
- Account locks (self imposed or enforced)
- Deleted character restoration
- Any combination of the above
If it's not one of the above, it may be a bug that's not very easily reproducible, or a one off bug that only affects a single character. These types of issues are really difficult to pinpoint, especially with the complexity of Battle.net and World of Warcraft in general. However, all of these issues are pretty easily remedied.
The hackers characters are mininomnom, madamnomnom, and amoraena.
You may reference my comment here if the Game Master fields you my way again. Remember: It's NOT an app issue, it's WoW.
If more than 1 license is attached to the Battle.net account, it will display all of the characters on these accounts, even if one of them no longer has available game time. If that is the case, you may wish to request that a customer support rep remove these characters. I don't know if they will offer this service, so you should follow up by speaking with a billing rep.
You could also reactivate the account in question then login and delete them, if there are indeed multiple accounts attached.
Also, just for future reference, WoW accounts cannot be deleted at a user level and are rarely, if ever, deleted on an administrator level. Instead, we more or less set a "permanent" lock on accounts, to be reviewed in the future should the owner of the account wish to reinstate it.
04/06/2012 09:10 PMPosted by DorabellaThe wow mobile app sucks. Doing the same thing to me...still displaying characters that were deleted. And it won't update new characters either! I want my money back
If you'd like some assistance, provide the name and realm of these characters and we'll take a look for you.
04/14/2012 01:55 AMPosted by GrimbordinHello! My characters list is showing a deleted character. I thought the list would update, removing this character but that didn't happen. The character name is Grimstein @ the realm Goldrinn. I would like that toon to be removed from the mobile armory if it's possible. Thanks in advance.
This isn't a service we provide, but if the character was deleted it will take some time before it is removed from the list. It will be removed from the list in time.
06/23/2012 05:58 AMPosted by SodamyteI have a character showing in the armory as a level 6 Dreanai Shaman named Gigastorm that I deleted quite some time ago (like years) and it has not disappeared.
What realm is the deleted level 6 Gigastorm on? Also, do you have any currently active characters named Gigastorm?
I also have similar problem.
On my character it shows that I have a level 9 Druid named Ewiee on Chromaggus that I deleted months ago.
Last night, I made a druid with the same name and it shows as level 2 and the old level 9 toon.
I deleted the level 2 toon, and the list still shows the level 9.
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