Freezing Hour of Twilight Last Phase

85 Dwarf Paladin
2065
When I drop from the parachute in Hour of twilight and the three adds come out my Screen Freezez. I noticed when i tried to control alt Delete so i could close World Of Warcraft it does a sort of release on the screen and then it either lets me play again or glitches and freezes again. This happens all the way down the path and even while fighting the boss. I used to get weird anomilize showing extra large on my screen everywhere i went but they went away ever since i put my settings from Directx 11 to 9 but I still get this freezing in this dungeons and in a few places in Looking For Raid but It didnt happen alot there. This always happens in this one dungeon and on the last phase.

------------------
System Information
------------------
Time of this report: 3/19/2012, 01:09:21
Machine name: ARNULFO-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 620
BIOS: BIOS Date: 07/27/11 10:59:30 Ver: 04.06.04
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 6144MB RAM
Available OS Memory: 6056MB RAM
Page File: 3167MB used, 8944MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_04ED1028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Dell IN1930 (Analog)
Monitor Model: DELL IN1930
Monitor Id: DELF03B
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2653 (English)
Driver Version: 8.15.10.2653
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/14/2012 19:47:40, 8086528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4242-11CF-C579-E724A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0102
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Conexant HD Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_50A1&SUBSYS_102804ED&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.50.0004.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/10/2011 18:27:32, 1576576 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Rear Microphone (Conexant HD Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.50.0004.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 18:27:32, 1576576 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Stereo Mix (Conexant HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: CHDRT64.sys
Driver Version: 8.50.0004.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/10/2011 18:27:32, 1576576 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2107
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D81
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 850.2 GB
Total Space: 938.7 GB
File System: NTFS
Model: ST31000524AS ATA Device

Drive: D:
Model: HL-DT-ST DVD+-RW GH70N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04ED1028&REV_05\3&11583659&0&E8
Driver: n/a

Name: Intel(R) HD Graphics
Device ID: PCI\VEN_8086&DEV_0102&SUBSYS_04ED1028&REV_09\3&11583659&0&10
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04ED1028&REV_05\3&11583659&0&FB
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04ED1028&REV_09\3&11583659&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04ED1028&REV_05\3&11583659&0&D8
Driver: n/a

Name: Dell Wireless 1502 802.11b/g/n
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_02041028&REV_01\001517FFFF24141200
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_04ED1028&REV_B5\3&11583659&0&E4
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_04ED1028&REV_06\03000000684CE00000
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_1C168086&REV_B5\3&11583659&0&E3
Driver: n/a

Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_04ED1028&REV_05\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04ED1028&REV_B5\3&11583659&0&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04ED1028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_04ED1028&REV_05\3&11583659&0&FD
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04ED1028&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Edited by Velnrak on 5/4/2012 10:10 AM PDT
Reply Quote
85 Blood Elf Paladin
6355
Here is the problem: Driver Version: 8.15.10.2653...Last intel video driver(windows update only) crash the game in some parts (hour of twilight, tol barad, dragon soul and maybe more).

Install this one(2622): http://tinyurl.com/83lsd9q

Should solve your problem(at least, solved mine)...Btw, a intel video driver working well on WoW would be great, always there's something wrong with them, on 2622 case, the old white screen @ loadings.
Edited by Egocentric on 3/19/2012 4:21 AM PDT
Reply Quote
85 Draenei Shaman
12065
So I am having the same problem and here is my specs on the comp. Would the above link work for me too?

It's also saying its an older version and that it would rewrite the new version too. Why is that?
------------------
System Information
------------------
Time of this report: 4/8/2012, 18:53:36
Machine name: -VAIO
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VPCEG1BFX
BIOS: InsydeH2O Version 03.61.04R0240Z8
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 4044MB RAM
Page File: 2870MB used, 5215MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_908A104D&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CPT17AB
Native Mode: 1366 x 768(p) (59.996Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2653 (English)
Driver Version: 8.15.10.2653
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/14/2012 19:47:40, 8086528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A079-80B0A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_908A104D&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: SyncMaster B2230 (Analog)
Monitor Model: SMB2230
Monitor Id: SAM063E
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2653 (English)
Driver Version: 8.15.10.2653
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/14/2012 19:47:40, 8086528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-A079-80B0A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0116
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speaker/HP (Conexant SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_104D5900&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.54.0000.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/8/2011 20:28:52, 1581184 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: External Microphone (Conexant SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.54.0000.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/8/2011 20:28:52, 1581184 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1241, 0x1603
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1241, 0x1603
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x0461, 0x4D99
| | | Location: Port_#0005.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x0461, 0x4D99
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1241, 0x1603
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn2702
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 348.9 GB
Total Space: 466.2 GB
File System: NTFS
Model: Hitachi HTS547550A9E384

Drive: Q:
Model: n/a

Drive: E:
Model: TSSTcorp CDDVDW TS-L633F
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_908A104D&REV_04\3&11583659&1&D0
Driver: n/a

Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_908A104D&REV_09\3&11583659&1&10
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_908A104D&REV_04\3&11583659&1&E8
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_908A104D&REV_09\3&11583659&1&00
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_908A104D&REV_04\3&11583659&1&FB
Driver: n/a

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_908A104D&REV_C0\4&35B0DD03&0&00E3
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_908A104D&REV_04\3&11583659&1&D8
Driver: n/a

Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_E017105B&REV_01\4&17475C38&0&00E0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_908A104D&REV_B4\3&11583659&1&E3
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_908A104D&REV_01\4&7AFFBD8&0&00E1
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_908A104D&REV_B4\3&11583659&1&E1
Driver: n/a

Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_908A104D&REV_04\3&11583659&1&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_908A104D&REV_B4\3&11583659&1&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_908A104D&REV_04\3&11583659&1&B0
Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Edited by Velnrak on 5/4/2012 10:11 AM PDT
Reply Quote
27 Human Priest
16970
Thank you! Downgrading the driver has stopped the freezing for me.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]