Authenticator Issue

85 Orc Death Knight
0
So I removed my authenticator cause I broke my phone. And now when I try to log in, its still asking me to enter an authenticator number..any ideas?
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68 Undead Priest
2695
How long ago did you remove the authenticator?
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85 Orc Death Knight
0
I did
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85 Orc Death Knight
0
Less than 1o minutes ago
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85 Orc Death Knight
0
Do I need to wait for servers to reset after maint?
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90 Draenei Shaman
11590
This is when loging into the game?

It may have to deal with maintenance.. i would try again after maintenance is over.

Does it promt you still when going into account management.?
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85 Orc Death Knight
0
No, that stopped. So I was thinking it had to do with maintence. But I thought I'd ask before I call blizz and be like wtf
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85 Orc Death Knight
0
and yes it's only when logging into the game.
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MVP - World of Warcraft
100 Troll Rogue
13600
04/17/2012 08:02 AMPosted by Xavols
Less than 1o minutes ago


Account management changes can take up to 30 minutes to become active, which is probably why it was still asking.
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90 Draenei Shaman
11590
Then im guessing it should clear up once servers are back up and everything can communicate properly that way.
If its off for account management, it has been removed.

just curious WHY you removed it ?
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85 Orc Death Knight
0
Ah ok, Thank you Kozzae hopefully that will work
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85 Orc Death Knight
0
Broke my phone....
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90 Draenei Shaman
11590
Ah.. that would do it :)

I would just try and get one back on, as soon as you can :)

While its still not 100% proof.. it decreases hacks by ALOT.
There are reports of people on here.. who have removed it.. just long enough to wipe their device and resinstall it (so like 30mins to 1 hr)... and due to another comprimise, the hacker already had their login/password.. and low and behold, since the authenticator was now off.. HACK.
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85 Goblin Hunter
3380
did you get on yet? because im having the same issue.
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85 Orc Death Knight
0
No I didn't it's still giving me that same thing
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85 Orc Death Knight
0
Still having this issue, I have a raid tonight HELP!!
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86 Goblin Warlock
4380
04/17/2012 01:23 PMPosted by Xavols
Still having this issue, I have a raid tonight HELP!!


Your welcome to call Billing and Accounting Services if you want help with your account.
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