Topic (Locked) Patch 4.3.4: Customer Support Changes
Support Forum Agent
Edited by Roraks on 4/17/12 10:46 AM (PDT)
Greetings,

With patch 4.3.4 we have implemented some new interfaces to World of Warcraft to better help you report harassment, name violations and potential cheating. The new game client interfaces will allow you to quickly gather information you need when reporting someone. Additionally, we have added a couple of options to submit bug reports and suggestions for World of Warcraft.

We hope to see great use of these new interfaces.

1. Reporting a Player
2. Submitting a Bug
3. Submitting a Suggestion
Support Forum Agent
Edited by Roraks on 4/17/12 3:30 PM (PDT)
Reporting a Player

If you encounter a player using an offensive name or foul language, violating our chat policies, or cheating, you can quickly right-click on their name in chat, and select Report Player For. If you have the character targeted, you can right-click their portrait and select Report Player.

Submitting a Bug

If you have stumbled upon a bug, you can report it to the World of Warcraft Development & Quality Assurance teams, directly through the Customer Support window. In the Customer Support interface, click Submit Bug and fill out the requested information.

Note: If a bug has seriously affected your character in a way that requires Game Master intervention (lost items, reputation, raid progress, etc.), Open a Ticket so we may investigate the situation.
Support Forum Agent
Submitting a Suggestion

If you wish to provide feedback to the World of Warcraft team, you may do so directly through the Customer Support window. In the Customer Support interface, click Submit Suggestion and fill out the requested information. Be sure to be as specific and constructive as possible.

Note: By submitting a suggestion, you confirm that the suggestion is your own idea, the idea is not confidential, and you permit Blizzard Entertainment to use the idea publicly with no obligation to compensate you.
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