Would a GM "unlock" a name for you if the player/account was inactive? I've never heard of that before.
Allegedly. People have posted that they've been successful in having it done.
Here's the last reply I received from a GM:
Thank you for contacting the Game Master department!
I took a look at the account holding the name Divx as you requested. It does indeed look like the character itself hasn't logged in for quite some time, but the actual account is still currenly paying an active subscription and playing on various other characters. Unfortunately as long as the account is active, we cannot actually free up a name on it I am afraid.
We can sometimes free up names, but it isn't based on how long the physical characters has been offline, it is based on how long the account has been inactive. Because technically it isn't against any rules or anything to just hold a name for reservation as long as you are a subscriber.
I do apologize for the inconvenience. If you have any other name requests though or anything else at all we can help with, please feel free to hit us up again any time. Take care! :)
Game Master Kazmodiar