You can follow all Blizzard Entertainment Customer Support news and updates on Twitter. Head over to @BlizzardCS, for the latest Support related news. We will be providing constant updates during maintenance, service outages, events and more.
The feed is available in English and Spanish. For EU, please visit the European forum.
Follow us and if you have any feedback for regarding our Twitter feeds, you can e-mail us at CSTwitterfeedback@blizzard.com.
We like to use a lot of #tags on Twitter which help spread our messages to a wide audience and also acts as a helpful consolidation tool for our community. Though the concept of #tags is a very natural one, and tags (and how they are used) generally evolve over time. We have a few set tags that we regularly use on our feeds.
To better help our new followers and clear up any confusion, below is a list of the #Tags we most commonly use in our Tweets.
#CSforum – Refers to this forum.
#TSforum – Refers to our Technical Support forum. This is usually preceded by a game tag so you know which Technical Support forum it is speaking about.
#CStip – Suggestions and advice on helping you get the most out of our support services and resources.
#Maintenance – Maintenance. Primarily used to announce maintenance/rolling restart schedules and provide necessary updates during maintenance downtime.
#Bnet – Battle.net!
#Safegaming – Educational Tweets, raising awareness of the importance of computer and account security.
#WoWtech – Tweet will contain tech-related advice or tips.
#Geekout – A chance to geek-out with us and the rest of the community about your love for Blizzard games.
#Kudos – A tag to use when sharing your positive Blizzard CS experiences on Twitter.
#Feedback – Self-explanatory.
#FFFriday – Fun Fact Friday. A little behind-the-scenes titbit about Blizzard CS.
#TriviaTuesday – A quick 1-day quiz about our games, support services or policies.
#CStrivia – Basically the same as #TriviaTuesday, just not on a Tuesday.
Additional #tags will be added as needed.