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You can follow all Blizzard Entertainment Customer Support news and updates on Twitter. Head over to @BlizzardCS, for the latest Support related news. We will be providing constant updates during maintenance, service outages, events and more.
The feed is available in English and Spanish. For EU, please visit the European forum.
Follow us and if you have any feedback for regarding our Twitter feeds, you can e-mail us at CSTwitterfeedback@blizzard.com.
We like to use a lot of #tags on Twitter which help spread our messages to a wide audience and also acts as a helpful consolidation tool for our community. Though the concept of #tags is a very natural one, and tags (and how they are used) generally evolve over time. We have a few set tags that we regularly use on our feeds.
To better help our new followers and clear up any confusion, below is a list of the #Tags we most commonly use in our Tweets.
#CSforum – Refers to this forum.
Additional #tags will be added as needed.
Edited by Roraks on 5/24/2013 11:48 AM PDT
Designed to visualize the Blizzard Customer Support Experience and guide viewers through common issues and frequently asked questions, the Blizzard Customer Support YouTube Channel offers a host of fun and helpful videos. With captions in several languages and helpful links to other useful resources, you will find it beneficial to consult the channel before contacting our support teams.
Links to new videos will be added as they become available. If you wish to provide feedback on the channel or any of the videos, feel free to leave a comment on our YouTube page.
Edited by Roraks on 5/24/2013 1:45 PM PDT
Support Forum Agent
You can now follow all Blizzard Entertainment Customer Support news and updates on Facebook!
Just head over to Facebook.com and "Like" the BlizzardCS page; and we'll pop up in your News Feed with updates on maintenance, service issues and outages, and additional support information regarding hot issues.
You might also get a peek into the offices of BlizzardCS and see who we are and how we work to make your gameplay experience the best that it can be!
If you have any feedback for us regarding our Facebook feed, including suggestions for content you'd like to see, feel free to message us on Facebook!
Edited by Roraks on 4/1/2013 8:11 AM PDT
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.