latency issue...

85 Undead Mage
2685
Windows Xp, Vista, or 7 (also include if it's a 32 or 64 bit version)
windows 7 i think 64

* Firewall (McAfee, Norton, ZoneAlarm, etc.)
default windows one i think? idk* ISP (Internet Provider)

verizon fios* Is the connection wired or wireless
wired* Location (City, State)
laurel maryland* Traceroute ( http://us.battle.net/support/en/article/issue-connecting-21014-1126/9 )
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 22 ms 24 ms 22 ms L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
3 39 ms 47 ms 79 ms G0-12-4-2.WASHDC-LCR-22.verizon-gni.net [130.81.187.156]
4 45 ms 47 ms 47 ms so-7-1-0-0.RES-BB-RTR2.verizon-gni.net [130.81.199.32]
5 421 ms 260 ms 301 ms 0.so-2-0-0.XL4.IAD8.ALTER.NET [152.63.37.121]
6 152 ms 62 ms 61 ms 0.ge-4-1-0.XT2.DEN4.ALTER.NET [152.63.114.201]
7 67 ms 67 ms 67 ms POS7-0-1.GW10.DEN4.ALTER.NET [152.63.89.213]
8 78 ms 82 ms 89 ms internap-gw.customer.alter.net [152.179.104.90]
9 100 ms 94 ms 97 ms mpr2.den.ve3-bbnet2.pnap.net [216.52.40.72]
10 305 ms 109 ms 89 ms allmar-4.mpr2.den.pnap.net [66.151.163.98]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * *
Edited by Velnrak on 4/25/2012 4:19 PM PDT
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Support Forum Agent
Hello Zeusyqt,

Hop 5 in the trace looks to be a bit busy, or saturated. I'm sure this is a temporary issue, and should clear up later on today or tonight.
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'Constant change is here to stay.'
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85 Undead Mage
2685
well its been like this for 2 weeks on and off every day randomly different times throughout the whole day. I wouldn't be opening this thread except its been happening every day at random times. as we speak 220 world ms and like 140 home...
typically i run like 88ish on both
Edited by Zeusyqt on 4/25/2012 4:30 PM PDT
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Support Forum Agent
Can you run a different type of trace, and run it when it is not lagging, and when it is, for comparison?
pathping 206.16.118.220
________________________________________________
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'Constant change is here to stay.'
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85 Undead Mage
2685
not sure if i did this right

Tracing route to xxx.xxx.xxx.xxx [8.15.7.117]
over a maximum of 30 hops:
0 AVA-371037.home [192.168.1.4]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
3 130.81.185.238
4 so-7-1-0-0.RES-BB-RTR2.verizon-gni.net [130.81.199.32]
5 0.ae2.BR2.IAD8.ALTER.NET [152.63.34.73]
6 ae16.edge1.washingtondc12.level3.net [4.68.62.133]
7 vl-3503-ve-117.ebr1.Washington12.Level3.net [4.69.158.26]
8 ae-8-8.ebr1.Washington1.Level3.net [4.69.143.217]
9 ae-91-91.csw4.Washington1.Level3.net [4.69.134.142]
10 ae-44-90.car4.Washington1.Level3.net [4.69.149.198]
11 * * CO-LOCATION.car4.Washington1.Level3.net [4.79.170.254]
12 * * *
Computing statistics for 275 seconds...

oddly right now i have 35 world ms and 116 home which has never happened to me in my life before. I've always been at 85ish to 90 in the best of times and never over 110 ever on both which i know is because of my area.
Edited by Zeusyqt on 4/25/2012 4:40 PM PDT
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Support Forum Agent
That's it, but the important part comes after this:
04/25/2012 04:39 PMPosted by Zeusyqt
Computing statistics for 275 seconds...

________________________________________________
Support Information
http://us.battle.net/support
'Constant change is here to stay.'
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85 Undead Mage
2685
ok im running one using the sites default message one which is
pathping xxx.xxx.xxx.xxx > c:\pathping.txt
and then im doing one with the
pathping 206.16.118.220
you gave me i guess
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85 Undead Mage
2685
pathping 206.16.118.220>C:\pathping.txt what you want right?
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85 Undead Mage
2685
i believe Tracing route to Unknown.cerfnet.net [206.16.118.220]
over a maximum of 30 hops:
0 AVA-371037.home [192.168.1.4]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
3 G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
4 so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
5 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
6 192.205.36.141
7 cr1.wswdc.ip.att.net [12.122.81.246]
8 cr1.attga.ip.att.net [12.122.1.173]
9 cr2.dlstx.ip.att.net [12.122.28.174]
10 cr1.dlstx.ip.att.net [12.122.28.85]
11 cr1.phmaz.ip.att.net [12.122.28.182]
12 12.123.206.177
13 12-122-254-50.attens.net [12.122.254.50]
14 mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AVA-371037.home [192.168.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 24ms 0/ 100 = 0% 0/ 100 = 0% L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
0/ 100 = 0% |
3 24ms 0/ 100 = 0% 0/ 100 = 0% G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
0/ 100 = 0% |
4 23ms 0/ 100 = 0% 0/ 100 = 0% so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
0/ 100 = 0% |
5 23ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
0/ 100 = 0% |
6 25ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.141
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% cr1.wswdc.ip.att.net [12.122.81.246]
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.1.173]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% cr2.dlstx.ip.att.net [12.122.28.174]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% cr1.dlstx.ip.att.net [12.122.28.85]
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% cr1.phmaz.ip.att.net [12.122.28.182]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% 12.123.206.177
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% 12-122-254-50.attens.net [12.122.254.50]
0/ 100 = 0% |
14 105ms 0/ 100 = 0% 0/ 100 = 0% mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]

Trace complete.

if its not right ill try something else
atm my ms is 112 home 98 world. like i said its been jumping around a lot though.

back at like 148 160 ^_^
Edited by Velnrak on 4/26/2012 2:22 PM PDT
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85 Undead Mage
2685
ran 1 more Tracing route to Unknown.cerfnet.net [206.16.118.220]
over a maximum of 30 hops:
0 AVA-371037.home [192.168.1.4]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
3 G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
4 so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
5 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
6 192.205.36.141
7 cr2.wswdc.ip.att.net [12.122.81.250]
8 cr1.attga.ip.att.net [12.122.1.173]
9 cr2.kc9mo.ip.att.net [12.122.28.89]
10 cr1.dlstx.ip.att.net [12.122.1.209]
11 cr1.phmaz.ip.att.net [12.122.28.182]
12 12.123.206.177
13 12-122-254-50.attens.net [12.122.254.50]
14 mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AVA-371037.home [192.168.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 93ms 0/ 100 = 0% 0/ 100 = 0% L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
0/ 100 = 0% |
3 99ms 0/ 100 = 0% 0/ 100 = 0% G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
0/ 100 = 0% |
4 90ms 0/ 100 = 0% 0/ 100 = 0% so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
0/ 100 = 0% |
5 82ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
0/ 100 = 0% |
6 68ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.141
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% cr2.wswdc.ip.att.net [12.122.81.250]
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.1.173]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% cr2.kc9mo.ip.att.net [12.122.28.89]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% cr1.dlstx.ip.att.net [12.122.1.209]
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% cr1.phmaz.ip.att.net [12.122.28.182]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% 12.123.206.177
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% 12-122-254-50.attens.net [12.122.254.50]
0/ 100 = 0% |
14 185ms 0/ 100 = 0% 0/ 100 = 0% mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]

Trace complete.
Edited by Velnrak on 4/26/2012 2:23 PM PDT
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85 Undead Mage
2685
heres another one when i thought i was lagging idk it stopped quickly tho.

Tracing route to Unknown.cerfnet.net [206.16.118.220]
over a maximum of 30 hops:
0 AVA-371037.home [192.168.1.4]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
3 G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
4 so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
5 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
6 192.205.36.141
7 cr2.wswdc.ip.att.net [12.122.81.250]
8 cr2.sl9mo.ip.att.net [12.122.18.29]
9 cr2.kc9mo.ip.att.net [12.122.28.89]
10 cr1.dlstx.ip.att.net [12.122.1.209]
11 cr1.phmaz.ip.att.net [12.122.28.182]
12 12.123.206.177
13 12-122-254-50.attens.net [12.122.254.50]
14 mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]
15 * * *
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AVA-371037.home [192.168.1.4]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 54ms 0/ 100 = 0% 0/ 100 = 0% L100.WASHDC-VFTTP-111.verizon-gni.net [96.241.147.1]
0/ 100 = 0% |
3 70ms 0/ 100 = 0% 0/ 100 = 0% G0-12-4-0.WASHDC-LCR-21.verizon-gni.net [130.81.185.240]
0/ 100 = 0% |
4 79ms 0/ 100 = 0% 0/ 100 = 0% so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
0/ 100 = 0% |
5 71ms 0/ 100 = 0% 0/ 100 = 0% 0.ae1.BR1.IAD8.ALTER.NET [152.63.32.141]
0/ 100 = 0% |
6 59ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.141
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% cr2.wswdc.ip.att.net [12.122.81.250]
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% cr2.sl9mo.ip.att.net [12.122.18.29]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% cr2.kc9mo.ip.att.net [12.122.28.89]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% cr1.dlstx.ip.att.net [12.122.1.209]
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% cr1.phmaz.ip.att.net [12.122.28.182]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% 12.123.206.177
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% 12-122-254-50.attens.net [12.122.254.50]
0/ 100 = 0% |
14 124ms 0/ 100 = 0% 0/ 100 = 0% mdf002c7613r0002-gig-10-1.phx1.attens.net [63.241.130.206]

Trace complete.
Edited by Velnrak on 4/26/2012 2:23 PM PDT
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85 Undead Mage
2685
hope all these help idk
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85 Undead Mage
2685
still bad latency randomly :P
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Support Forum Agent
Ok, your traces look perfect.

What's the make and model of your router?
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Support Information
http://us.battle.net/support
'Constant change is here to stay.'
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85 Undead Mage
2685
actiontec something idk!
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85 Undead Mage
2685
first time in a while my MS is fine actually not sure if something changed but ill update if its better.. how should i check the make of it or model? it looks like this almost identical if its not it.
http://articleurge.com/wp-content/uploads/2009/05/actiontec_m1424wr3.jpg
Reply Quote
Support Forum Agent
You can see in that pictures that the model number is MI424WR. Can you see the model number printed anywhere on your router/modem?

We'll also want to identify your network card:

  • Hit the Windows key + R, and type:
  • devmgmt.msc
  • Hit Enter or Ok.
  • Expand the Network Adapters category. Make note of the network card name and model listed.
  • Double click on the network card listed.
  • Click the Driver tab and make note of the driver Date and Version.

________________________________________________
Support Information
http://us.battle.net/support
'Constant change is here to stay.'
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85 Undead Mage
2685
i think Intel(R) 82579V Gigabit Network connection
9/21/2010 date
version 11.8.74.0

router has a verizon symbol where that one had its make number/id. I think its the same one when i lookd at bottom.
Edited by Zeusyqt on 4/26/2012 3:25 PM PDT
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Support Forum Agent
Let's try the latest driver from Intel.
________________________________________________
Support Information
http://us.battle.net/support
'Constant change is here to stay.'
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85 Undead Mage
2685
k i just downloaded the 64 bit
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