PC Crash Radeon 7970
EDIT: My card isn't Sapphire it's Gigabyte. Also using Asus px79 motherboard with i7 3820 2011 chipset.
This only seems to happen in WoW for me and mostly during raids. I can run around Org for hours and nothing, jump into DS and always happens.
This been happening on both beta and live, I wasn't doing anything specific when it happens, sometimes when I was putting item on auction house then crash, sometime I was just doing quests and just freeze up.
I updated driver to the latest one ver 12.6 released on 6/28/2012 and it's still happening. I haven't tried the beta driver yet maybe I should give it a try.
I'm also playing wow on Directx 11 so I'll try switching out to Directx 9 and see if it fix the problem. I've also disabled the AMD graphic sound as Duracells suggested. It's hard to test this though because I have no clue when the freeze would occur, maybe I should run stopwatch and record the time...
Lastly my system:
CASE: Antec Twelve Hundred
CPU: Intel Core i7 920 2.66ghz (liquid cooling using Corsair H80)
MEM: Corsiar 24GB
HDD: Hitachi 750gb 32mb buffer
GPU: Diamond AMD HD7970 3gb DDR
Soundcard: Crative Sound Blaster X-Fi Titanium
Power: Kingwin 1000W
Again what I did is changed Directx 11 to Directx 9 AND disabled AMD High Definition Audio Device (suggested by Duracells) from device manager under Sound, video, and game controllers.
I hope this helps people with same problem. I'll still keep close eyes though.
I gona try update it again and try what Duraham did.
Ok i found the problem, and i have played for last 5 days without any crash but another problem occured.
The reason why game freezes is because WoW does not support the last version(s) of the graphic drivers. atm AMD catalyst driver 12.7 is out and i had to downgrade all the way down to 12.1 for it to work, one of the first drivers since release in January. Problem with this is that all other games loses performance due old outdated driver. Xsplit does not work either.
But i also see it is some Nvidia people here also my guess is that WoW suddenly had an update or something happend that made WoW not supportable with latest drivers on both sides because it worked fine some weeks ago. I would like others to try the same downgrade back to old drivers and see if you dont freeze.
There is not only this thread but a big one in EU also.
12.1 driver you say? If the current AMD driver isn't supported by wow hell I think we are all out of luck till they fix it. Not sure if I want downgrade driver just to play wow, I got other games too so.
Gah this is pissing me off.
Edit: I'll try 32 bit client instead of 64 bit to see if it makes difference...
Long story short, I was installing VGA Cooling Unit and when I turned on the PC it fried my graphic card and PCI express slot with it. It was just bad.
I've reverted back to my old graphic card, Radeon 5870. I'll get the replacement soon but hope this issue will be fixed by then.
I been having the exact same problem. I dont have the ATi sound driver installed however.
I too found that I'm plagued with the same problem as you, and I got another crash earlier today.
I bought the 7970 from Gigabyte as soon as it was available last winter.
Everything was fine this winter until I upgraded the drivers a few months ago. Then the random crash started. It happens when I'm farming mat mostly, or not doing anything very intensive.
I find it strange though that WoW isn't supporting the latest drivers of that top card since it's out for 6+ months already. Might try to install back the old drivers and see what happened.
And of course the crash still occurs time to time. What's worse is this time my screen goes black and crashes when I'm not even playing WoW. I'm beginning to think there might be something wrong with the card itself...
Installed the latest beta driver and rerouted some PSU cable to the card, let's see what happens.
Dota2, SC2, Diablo3, TF2 have no issues.
http://sites.amd.com/us/game/downloads/Pages/radeon_vista-64.aspx is one such download page, if you don't feel like searching.
*ed: I'm unsure whether a similar feature exists for XP, but given dropping back from DX11 to DX9 can help the situation I'd say most people in this thread aren't using XP (it doesn't support DX11, after all).
I know I personally make a habit of re-testing every fault I've found with each successive Catalyst release and lodging an updated report (though I can say my 7970 hasn't given even a moment's trouble in WoW). The more feedback they get, the better able they'll be to fix it.
Happens mainly in LFR for me, but consistently in dungeons as well. Has also happened in high population areas where there is any type of action (auction house, outside in the dueling hotspots).
I am using the beta 12.7 drivers right now, and have tried everything under the sun, with the exception of switching to DX9, and disabling the ATI audio via device manager. I will try those out and post my results.
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