Authenticator Value invalid
05/16/2012 01:45 PMPosted by ReconfíguredTried resyncing, still having the same problem.
Then you will need to call Billing to see if they can fix it. They will be able to assist you on the phone. Make sure you have the serial number from the authenticator, it will make the process faster. On the mobile authenticators you should be able to find that in the settings.
05/16/2012 01:54 PMPosted by ReconfíguredYeah, I called earlier. They said their phone queues were full so I guess I'll have to wait a while and try again. S:
Yea unfortunately they seem to be getting swamped with the whole D III release issues. Good luck though and I hope you don't have to wait too long to get ahold of them...
05/25/2012 09:54 AMPosted by QuisI just got a keychain authenticator and I am also having this problem.
Give Billing a call as someone else suggested to the OP. http://us.battle.net/support/en/article/contact Hijacking someone else's thread won't help much.
Edit: Keep hitting redial till you get to speak to someone and if you're in a queue, don't hang up.
you can no longer use the same authenticator for two difrent accounts so op and thread jacker if you are trying to use the authenticator for two diffrent accounts it will not work speeking of wich i need to get an authinticaot for my other account good luck to both of you
By the sounds of it, you have a phone authenticator? Or am I misunderstanding?
By the way, please start your own thread. I read through it thinking that this was an authenticator resync problem.
08/05/2012 05:25 PMPosted by CaynerThey claim that you are unhackable with the authenticator
This claim has NEVER been made. The authenticator just makes it more difficult to gain access to an account.
08/05/2012 05:25 PMPosted by Caynerchanged teh authenticator, and the restore wotnt work
Were you using a keyfob authenticator or a mobile authenticator? If mobile was it on a "jailbroken" phone?
Please report any Code of Conduct violations, including:
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.